Find Housekeeping hostel Jobs in Galway County Galway

Reception Supervisor Tourist Hostel
The Dawson Hostel —Galway, County Galway
- From €15.65 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Accommodation Manager
Nassfeld Ltd —Galway, County Galway
- From €36,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
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Reception Supervisor Tourist Hostel

The Dawson Hostel
Galway, County Galway

Quick apply

Job details

Full-time
From €15.65 an hour

Qualifications

Hospitality
Customer service
English
Supervising experience
Team management
Front desk
Cash handling
Leadership
Communication skills

Full job description

Job Title: Reception Supervisor – Tourist Hostel

Job Summary:
We are seeking an enthusiastic and organised Experienced Reception Supervisor to lead our front desk team and ensure guests receive a warm, efficient, and professional service throughout their stay. The successful candidate will supervise reception staff, coordinate daily operations, and help maintain high standards of customer satisfaction.

Key Responsibilities:

Supervise and support the reception team during shifts.
Welcome guests, manage check-in and check-out procedures.
Handle bookings, cancellations, and payment processing.
Respond to guest enquiries, requests, and complaints professionally.
Train and mentor new reception staff.
Conduct Monthly Stock Checks
Coordinate with housekeeping and maintenance teams to ensure room readiness.
Maintain accurate guest records using the property's reservation system.
Ensure compliance with hostel policies, health and safety procedures, and security standards.
Assist management with daily reports and administrative tasks.

Requirements:

Previous experience in a reception or front office role, ideally within hospitality.
Experience supervising or leading a team is desirable.
Excellent customer service and communication skills.
Strong organisational and problem-solving abilities.
Proficiency with hotel or hostel booking systems and Microsoft Office.
Ability to work flexible hours, including evenings, weekends, and public holidays.
Fluent English; additional languages are an advantage.

Desirable Skills:

Leadership and team management.
Conflict resolution and complaint handling.
Time management and multitasking.
Cash handling and basic financial reporting.
Knowledge of tourism and local attractions.

Please note this is a Full Time Role Commencing July 2026

Pay: From €15.65 per hour

Work Location: In person

Quick apply

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