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Customer Program Coordinator (MRO)
CEC —Galway, County Galway
- Full-time
- Inventory control
- Engineering
- ERP systems
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Customer Program Coordinator (MRO)
CEC —Galway, County Galway
Proficiency with CMMS/ERP systems (e.g., SAP, Maximo) with strong ability to quickly learn and adapt to new systems.
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Customer Program Coordinator (MRO)

CEC -
Galway, County Galway

Quick apply

Job details

Full-time

Qualifications

Inventory control
Maximo
Procurement
Engineering
Supply chain
ERP systems
CMMS
Industrial equipment
Manufacturing
SAP ERP
Business
Communication skills
Mechanical knowledge

Full job description

About the Company:

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Established in 1996, the company supports some of the world’s largest multinational manufacturers across the microelectronics, semiconductor, pharmaceutical, life science, and medical device industries.

Job overview

We are seeking an Customer MRO (Maintenance, Repair & Operations) Program Coordinator to join our team in one of our customer-based sites in Galway. In this role you will be responsible for managing and optimizing all maintenance-related materials, spare parts, consumables, tools, and vendor services at the client site. The role ensures operational continuity by maintaining efficient inventory levels, coordinating procurement, supporting maintenance teams, and driving process improvements in the MRO supply chain.

Responsibilities:

Manage onsite MRO inventory including spare parts, consumables, and critical components.
Maintain accurate stock levels, issue materials, and process returns.
Ensure timely replenishment through forecasting and consumption analysis.
Optimize storage, labelling, and organization of the storeroom.
Coordinate with suppliers for quotations, purchase orders, and deliveries.
Track order status and resolve delays, shortages, or quality issues.
Support vendor-managed inventory (VMI) programs when applicable.
Support the Head Office Supply Chain team with evaluation of supplier performance and participate in cost-reduction initiatives.
Collaborate with maintenance engineers/technicians to ensure availability of required parts for work orders and planned shutdowns.
Interpret bill of materials (BOMs) to identify correct parts.
Support planning and scheduling of preventive and predictive maintenance activities.
Maintain accurate records in ERP systems (SAP, Maximo, etc.).
Generate reports on usage trends, stock aging, critical spares, and KPIs.
Ensure compliance with safety, quality, and audit requirements.
Monitor warranty claims and maintain lifecycle documentation for assets.
Identify and implement process improvements to reduce downtime and stockouts.
Lead initiatives for inventory optimization, standardization, and rationalization.

Skills & Experience:

2-3 years in program coordination, customer support or client facing roles.
Experience working in manufacturing environments is preferable.
Experience dealing with MRO parts, engineering spares, and/or similar technical products is desirable, with a strong mechanical aptitude and ability.
Knowledge of mechanical/electrical components and industrial equipment.
Proficiency with CMMS/ERP systems (e.g., SAP, Maximo) with strong ability to quickly learn and adapt to new systems.
Strong understanding of inventory control and procurement processes.
Strong communication and customer-facing abilities with the ability to work effectively with both internal teams and client stakeholders.
Good analytical, organizational, and problem-solving skills.
Ability to work independently onsite and collaborate across cross-functional teams.
Diploma or degree in supply chain, business or engineering field is preferred.

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Customer Program Coordinator (MRO)

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