Find Cover supervisor Jobs in Galway, G

Front of House Lead
3Dental —Galway, County Galway
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Employee discount
Quick apply
Weekend Supervisor
My First Steps —Galway, County Galway
- €15.15 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
3d
Volunteer & Student Placement Manager - Permanent, 37hrs
Galway Simon Community —Galway, County Galway
- €44,000–€52,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Human resources
- Annual leave
- Employee assistance program
Quick apply
6d
Production Operator Weekend 2 Day Shift (Friday & Saturday) 6am to 6pm
Merit Medical Systems Inc. —Galway, County Galway
- Overtime
- English
- Assembly
- Manufacturing
- Free parking
Care Manager - Galway
Care About You —Galway, County Galway
- From €1 a year
- Full-time
- English
- Business development
- Supervising experience
Quick apply
Production Supervisor
Merit Medical Systems Inc. —Galway, County Galway
- Full-time
- Word processing
- Analysis skills
- Supervising experience
- Free parking
14d
Food Processing Operative(Evening Shift)
Divillys Ltd —Galway, County Galway
- €27,000–€33,000 a year
- Full-time
Quick apply
Production Operator (Evening Shift)
Merit Medical Systems Inc. —Galway, County Galway
- Overtime
- English
- Assembly
- Manufacturing
- Free parking
Asbestos Removal Operative
DWR Projects Ltd —Galway, County Galway
- Full-time
- Construction
- Communication skills
- Outdoor work
Quick apply
7d
Production Operator (Weekend Shift)
Merit Medical Systems Inc. —Galway, County Galway
- Overtime
- English
- Assembly
- Manufacturing
- Free parking
Senior Health & Safety Consultant
MKO —NUIG, County Galway
- Business development
- No degree
- Higher certificate
Quick apply
CNC Machine Operator - Evening Shift
MBRYONICS —Galway, County Galway
- Full-time
- No degree
- Manufacturing
- Leadership

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Front of House Lead

3Dental
Galway, County Galway

Quick apply

Job details

Permanent | Full-time

Benefits

Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Administrative experience
Team management
Leadership
Office experience

Full job description

We are seeking a highly motivated and experienced person to work with our Front of House Reception team. As the Team Lead, you will manage and direct a team of 5-7 Receptionists/Administrators. You will run and manage all rosters for your team. You will be responsible for all face-to-face patient engagement as well as managing incoming calls, emails, and web queries (Boxly). This is a player/manager role, where you will lead by example and where necessary step in to assist the reception team. Your primary goal will be to lead our customer service team in delivering exceptional service and building lasting relationships with our patients.

Responsibilities

· Supervise and lead the reception team, ensuring they are trained, motivated, and responding to all face-to-face patient and inbound call/email queries in a live environment.

· Manage the patient scheduling and appointment booking process, ensuring efficient and effective appointment management.

· Daily and weekly Accounts systems administration and management.

· Ensure patients are greeted and processed in a timely and efficient manner.

· Manage and direct monthly team meetings regarding patient experience, complaints, scheduling, patient payments etc.

· Manage reception rosters to ensure adequate resourcing of staff for peak times.

· Conduct performance management procedures according to internal company policy.

· Manage the 3Dental internal patient database to ensure all calls (inbound and outbound) are tracked, monitored, and actioned.

· Collaborate with the clinical team to ensure patient care aligns with our high-quality standards.

· Address and resolve patient queries and concerns in a timely and empathetic manner, ensuring all complaints and feedback are actioned upon with KPI timelines.

· Identify trends in patient feedback and work with the team to implement improvements.

Qualifications and Experience

Proven experience in a high-volume environment (face to face as well as phone and email engagement).

MS Office suite knowledge essential.

Experience working with customer/patient accounts software packages essential.

Previous experience as a Team Leader, Supervisor, Manager in a Customer Facing and Administration environment essential.

Strong leadership and team management skills.

Experience of dealing with hi-volume and complex patient/client queries (including call/email follow up) essential.

About us

At 3Dental we are committed to providing the latest treatments in oral healthcare at an affordable price. Open since 2016, we have created many beautiful smiles, and we look forward to creating many more.

We provide a wide variety of services to our patients including general dentistry, cosmetic dentistry, orthodontic treatment, implants and much more! We owe our success to the hard work and dedication of our team comprising of customer service representatives, Dentist technicians, dental nurses, dentists, orthodontists, hygienists.

Our Benefits

Discounted dental treatments and products.

Continuing education opportunities and professional growth and development

Access to the Premium Club at 3Arena/Circle Club at Board Gais Energy Theatre

Working Schedule

8-hour shift between 7:30am and 8pm Monday to Friday.

7 hour shift 9am-5pm Saturdays (when required – min one per month).

How to Apply

Please send your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [email protected]

Benefits:

Company events
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

cover supervisor jobs in galway, g

Front of House Lead

Weekend Supervisor

Volunteer & Student Placement Manager - Permanent, 37hrs

Production Operator Weekend 2 Day Shift (Friday & Saturday) 6am to 6pm

Care Manager - Galway

Production Supervisor

Food Processing Operative(Evening Shift)

Production Operator (Evening Shift)

Asbestos Removal Operative

Production Operator (Weekend Shift)

Senior Health & Safety Consultant

CNC Machine Operator - Evening Shift

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