Find call center representative Jobs in dundrum, d

Customer Care Advisor
Pure Telecom —DUBLIN 24, County Dublin
- Monday to Friday
- Customer service
- Microsoft Office
- No degree
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
21h
Spanish Growth Advisor
eBay Inc. —DUBLIN 15, County Dublin
- Full-time
- Spanish
- English
- Business development
7d
Sales Representative
Pure Telecom —DUBLIN 24, County Dublin
- Sales
- No degree
- Communication skills
Medical Information Specialist - US hours
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Medical Information Specialist - (Spanish & English Speaking) US hours
EVERSANA —Dublin, County Dublin
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick apply
Medical Information Specialist - (Italian & English Speaking)
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Quick apply

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Customer Care Advisor

Pure Telecom -
DUBLIN 24, County Dublin

Apply Now

Job details

Qualifications

Customer service
Microsoft Office
Telecommunication

Full job description

Excellent opportunity and salary available for Customer Service Representatives

Pure Telecom wants only the best customer service professionals to serve their customers. Customer-centric professionals with a proven track record in customer service in a similar role should ! We provide an excellent basic salary, coupled with a sales incentive package, free line rental at your place of residence, and preferential rates on local, national, and international calls. Customers all over Ireland are making the choice to move to Pure Telecom, now it’s your opportunity too!!

The Purpose of the Role

To be the voice of Pure Telecom, the Champion of the Customer, to understand the Customer's needs and to resolve the customer’s query in a timely and professional manner, ensuring unrivaled customer experience.

Job Responsibilities

Act as the first point of contact for Pure Telecom Residential Customers through phone, email, and letter
To investigate all customer queries and provide feedback to customers on their issues, ensuring that their concerns are resolved in a timely manner
Managing your time to make sure all administrative and outbound calls work is completed within the expected timeframe
To grow and maintain positive relationships with all customers ensuring that we are putting the customer first in all of our interactions
To achieve all KPIs associated with call handling times and quality of responses
Ad hoc administrative and customs duties as needed to offer customers the best experience

Minimum Qualifications

1 year of proven Customer Service experience with a record of consistently exceeding customer needs in a fast-paced, target driven environment
Demonstrable experience of working in a call center or contact center environment is desirable, but not required
Demonstrable experience of working in a team environment
Proficiency using Microsoft Office packages
Previous experience of telecommunications is beneficial, but not essential

Personal Qualifications

All Applicants must have the right to legally reside and work in the Republic of Ireland without any restrictions or limitations
Ability to work at any point as required between 8 am and 8 pm, Monday to Friday and occasional Saturdays
Flexibility in working hours/days depending on business needs

Apply Now

Refine Your Search

call center representative jobs in dundrum, d

Customer Care Advisor

Senior IT Lead and Delivery Manager

Spanish Growth Advisor

Sales Representative

Medical Information Specialist - US hours

Medical Information Specialist - (Spanish & English Speaking) US hours

Medical Information Specialist - (Italian & English Speaking)

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