Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced Food & Beverage Assistant to join the Team.
The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.
About The Role
Job Summary
The Food & Beverage Assistant is responsible for providing friendly, professional and efficient service to guests across restaurant, bar, breakfast and event areas. The role involves taking and serving food and beverage orders, maintaining high standards of cleanliness and presentation, and ensuring an excellent customer experience.
Key Responsibilities
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Welcome and assist guests in a friendly and professional manner.
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Take accurate food and beverage orders and deliver them promptly.
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Prepare and serve food, beverages, tea and coffee according to company standards.
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Set up and clear tables, restaurant areas, bars and function rooms.
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Maintain high standards of cleanliness, hygiene and personal presentation.
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Provide accurate information about menus, food and beverages, including dietary requirements and allergens.
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Handle guest requests and resolve queries professionally, escalating issues when necessary.
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Operate tills and process cash and card payments accurately.
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Maintain good knowledge of food and beverage menus and assist with upselling where appropriate.
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Work closely with kitchen, bar and management teams to ensure smooth service.
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Follow all food safety, health and safety, licensing and company procedures.
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Replenish stock and maintain service areas throughout the shift.
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Support colleagues and other departments during busy periods.
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Contribute to achieving excellent guest satisfaction and departmental targets.
Key Skills & Requirements
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Excellent customer service and communication skills.
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Friendly, positive and professional attitude.
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Ability to work effectively in a fast-paced environment.
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Strong teamwork and attention to detail.
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Good time-management and organisational skills.
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Flexible availability, including weekends and evenings where required.
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Previous hospitality, restaurant, hotel or bar experience is an advantage but may not always be essential.
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Knowledge of food hygiene and health & safety procedures is desirable.
Employee Benefits:
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Learning & Development oppportunities
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Refer a Friend Program
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Employee Recognition Awards
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Team Member Accommodation & F&B discounts in Windward Management properties
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Complimentary parking
References:
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All employment offers made are subject to a valid work permit and us receiving a satisfactory reference
About Windward Management
Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Food & Beverage Assistant!
Required Criteria
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Strong leadership and communication skills
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Ability to multitask in a fast paced environment
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Knowledge of F&B trends and best practices
Skills Needed
Operations Management, Hospitality, Budgeting and Forecasting
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Company Benefits
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Salary
€14.25 - €14.25 per hour
