Location: Dundalk
Job Type: Full-Time, Onsite
Hours: Monday to Friday, 9:30am–5:00pm
Annual Leave: 20 days
Salary: Depending on experience
Join the Team at Irish Whiskey Auctions & The Whiskey Hub
Are you highly organised, detail-focused, and confident dealing with customers? Can you manage emails, phone calls, records, and a busy to-do list without losing track of the small details?
Irish Whiskey Auctions and The Whiskey Hub are looking for an Administrator to join our growing team in Dundalk.
We operate in one of the most exciting and fast-moving areas of the drinks industry, working with rare whiskey, collectible spirits, online auctions, global customers, storage, fulfilment, events, tourism, and specialist whiskey services.
This is a varied role where no two days are quite the same. One moment you may be welcoming visitors or answering customer queries, the next you may be assisting with auction evaluations, processing submissions, uploading auction lots, or supporting the team with day-to-day administration.
We are looking for someone professional, dependable, organised, and friendly — someone who takes pride in doing things properly, enjoys variety, and can be part of a busy team while still having a laugh along the way.
What You’ll Be Doing
- Answering telephone and email enquiries from customers
- Meet and greet customers, setting up appointments and preparing for same.
- Managing day-to-day administrative tasks.
- Co-ordination and planning of the workflow surrounding our general and monthly activities.
- Maintaining logistic records and assisting the packing team during the busy periods.
- Assisting with auction evaluations and processing submissions.
- Uploading auction lots and maintaining accurate records.
- General office duties and ordering all office supplies.
- Working closely with a small, energetic, and passionate team
What We’re Looking For
- Minimum 3 years’ relevant experience in an administrative role
- Previous customer service experience
- Excellent telephone manner and interpersonal skills
- Strong organisational skills and attention to detail
- Clear, friendly, and professional communication skills
- Good computer skills, including experience with Microsoft Office, particularly Excel and Word
- Confidence learning bespoke software systems and online platforms
- Ability to manage multiple tasks and priorities
- A positive attitude and willingness to learn
- Reliability, diligence, and self-motivation
Bonus Points If You Have
- An interest in whiskey, spirits, auctions, or collectibles
- Experience with data entry, online listings, stock systems, or auction platforms
What You’ll Get
- A full-time Monday to Friday role
- A friendly and supportive team environment
- A unique opportunity to work in the whiskey and spirits industry
- Exposure to some of the rarest and most interesting bottles in the world
- Opportunities to develop new skills and grow with the business
About Us
Irish Whiskey Auctions is one of the world’s leading online whiskey auction platforms, connecting collectors and enthusiasts across the globe.
Alongside this, The Whiskey Hub is a growing centre for whiskey expertise, fulfilment, shipping, events, whiskey tourism, storage, and specialist services within the spirits industry.
Together, we are building something exciting, and we are looking for the right person to join us on the journey.
If you are organised, customer-focused, enjoy variety in your work, and would like to be part of a growing business in a fascinating industry, we would love to hear from you.
Apply now and tell us why you would be a great fit.
Pay: €28,000.00-€30,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Work Location: In person
