Find Principal consultant Jobs in Dublin County Dublin

Senior/Principal Service Management Consultant
Pink Elephant EMEA —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
7d
Principal Consultant (Transport Planning or Modelling)
SYSTRA —Dublin, County Dublin
- Hybrid work
- Computer skills
- Leadership
- Communication skills
10d
Lead/Principal Solution Architect/Technology Consultant
EPAM Systems, Inc. —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Referral programme
Senior / Principal Engineer (Coastal, River & Urban Water Quality Modelling)
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- Research
- Mentoring
Clinical Tutor – Histopathology
RCPI —DUBLIN 2, County Dublin
- €500 a day
- Doctoral degree
- Microsoft Office
- Master's degree
Quick apply
10d
External Courts Service Head of Utility Management & Mandate Progression Assistant Principal Officer
The Courts Service of Ireland —Dublin, County Dublin
- Project management
- Contracts
- Budgeting
Project Information Manager
Echelon DC —Dublin, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Principal Environmental Consultant (EIA Projects)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Leadership
Principal Technical Consultant: Nature and Biodiversity
ERM Group —Dublin, County Dublin
- Full-time
- Communication skills
Senior Project Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Oracle
- Engineering
- Project management
Quick apply
Digital Technology Project Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Software development
Quick apply
Haemovigilance Officer
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- IT
Quick apply
8d
Principal OT Cybersecurity Consultant
Jacobs —Dublin, County Dublin
- Hybrid work
- IT
- Communication skills
Principal/Associate Ecologist
Ramboll —Swords, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
BIM Lead
Echelon DC —Dublin, County Dublin
- Full-time
- Engineering
- No degree
- Organisational skills
Quick apply
Project Director- Europe
Sisk —Dublin, County Dublin
- Full-time
- Business development
- Bachelor's degree
- No degree
- Annual leave
SAP S/4 Supply Chain Functional Lead - Ireland
Infosys —Dublin, County Dublin
- Continuous improvement
- Communication skills
Medical Scientist – Microbiology
The National Maternity Hospital —Dublin, County Dublin
- €44,831–€74,404 a year
- Full-time
- English
- Annual leave
Senior Environmental Scientist
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Mentoring
SAP S/4 Onshore Datasphere Lead - Ireland
Infosys —Dublin, County Dublin
- Azure
- Continuous improvement
- Leadership

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Senior/Principal Service Management Consultant

Pink Elephant EMEA -
Dublin, County Dublin

Quick apply

Job details

Full-time | Temporary
7 days ago

Qualifications

Jira
Analysis skills
Bachelor's degree
ServiceNow
Business
Communication skills
Information Technology

Full job description

Job Description Senior/Principal Service Management Consultant

Type: Contract, Full-time: 3-6 months (Starting in July)
Location: Onsite: Dublin, Ireland
Salary: Competitive

We are looking for a Senior/Principal Service Management Consultant with strong experience in organisational transformation, team development, and senior stakeholder engagement. In this role, you will be focused on guiding and supporting the establishment of a Service Management Office (SMO), including defining operating models, processes and governance.

You will play a key role in coaching and building the SMO team, ensuring they can effectively execute core operational processes such as Major Incident Management, and embedding sustainable service management practices aligned with ITIL.

The successful candidate will have experience delivering Service Management consultancy across complex environments, with a strong understanding of ITIL principles, continual improvement, service design, transition, operations, governance, and tooling. You will be confident leading client conversations, shaping recommendations, producing high-quality deliverables, and supporting organisations through service transformation.

Duties and Responsibilities

Service Management Consultancy and Delivery:

Lead or support Service Management consultancy engagements across service strategy, design, transition, operations, and continual improvement
Assess client service management maturity, identify gaps, and develop practical recommendations and improvement roadmaps
Design and improve ITSM processes such as incident, request, problem, change enablement, service level, knowledge, configuration, and continual improvement management
Facilitate workshops, interviews, and stakeholder sessions to gather requirements, agree priorities, and build consensus around improved ways of working
Produce high-quality consultancy deliverables including assessments, operating models, process documentation, service designs, governance models, roadmaps, and executive-level reports
Advise clients on ITSM tooling requirements, process enablement, workflow design, reporting, metrics, and data needed to support effective service management
Support business development activity where required, including shaping proposals, scoping consultancy work, and contributing subject matter expertise

Experience and Skills Required

Previous experience in a Senior Service Management Consultant, Principal Consultant, ITSM Consultant, Service Management Lead, or similar role
Strong understanding of ITIL and modern Service Management best practice, with experience applying these principles in real client or operational environments
Experience designing, reviewing, and improving ITSM processes, governance frameworks, service operating models, and continual improvement approaches
Confidence engaging senior stakeholders, facilitating workshops, challenging constructively, and influencing decisions
Ability to translate complex service management concepts into clear, practical recommendations and client-ready documentation
Experience working with ITSM platforms such as ServiceNow, Jira Service Management, Ivanti, BMC, Freshservice, or similar tools
Strong analytical, consulting, communication, and problem-solving skills with excellent attention to detail
Ability to work independently, manage multiple priorities, and take ownership of consultancy deliverables
ITIL certification is required; ITIL 4 Managing Professional, Strategic Leader, Practice Manager, or equivalent qualifications are desirable
Experience in service transformation, SIAM, enterprise service management, service integration, service design, or organisational change would be advantageous
A degree in business, management, IT, or a related discipline is preferred, or equivalent practical experience

This is an excellent opportunity to play a key role in helping organisations improve, mature, and transform their Service Management capability. If you are an experienced Service Management consultant with strong ITIL knowledge, excellent stakeholder skills, and a passion for practical improvement, we encourage you to apply.

Pink Elephant is a global Service Management specialist helping organisations accelerate their implementation of Service Management best practices through our training, consultancy, IT Support and ITSM technology services. Our ITSM solutions support our clients with their end-to-end (Enterprise) Service Management initiatives by connecting People, Processes and Technology.

Education:

Bachelor's (preferred)

Experience:

Senior Service Management Consultant : 3 years (required)

Location:

Dublin, County Dublin (required)

Work Location: In person

Quick apply

Refine Your Search

principal consultant jobs in dublin county dublin

Senior/Principal Service Management Consultant

Principal Consultant (Transport Planning or Modelling)

Lead/Principal Solution Architect/Technology Consultant

Senior / Principal Engineer (Coastal, River & Urban Water Quality Modelling)

Clinical Tutor – Histopathology

External Courts Service Head of Utility Management & Mandate Progression Assistant Principal Officer

Project Information Manager

Principal Environmental Consultant (EIA Projects)

Principal Technical Consultant: Nature and Biodiversity

Senior Project Manager - Infrastructure

Digital Technology Project Manager

Haemovigilance Officer

Principal OT Cybersecurity Consultant

Principal/Associate Ecologist

BIM Lead

Project Director- Europe

SAP S/4 Supply Chain Functional Lead - Ireland

Medical Scientist – Microbiology

Senior Environmental Scientist

SAP S/4 Onshore Datasphere Lead - Ireland

I want to receive the latest job alerts for principal consultant in dublin county dublin

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