Find Operations director Jobs in Dublin County Dublin

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director of Services
MyWish —Dublin, County Dublin
- €74,000–€85,000 a year
- Full-time
- Nursing
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Senior People Operations Manager – EMEA
Compass Group UK —Dublin, County Dublin
- €77,000 a year
- Overtime
- Hospitality
- Bachelor's degree
- Human resources
- Employee assistance program
Group Financial Director
Electro Automation Ltd —Mulhuddart, County Dublin
- From €130,000 a year
- Full-time
- ERP systems
- Construction experience
- Manufacturing
- Wellness program
- Employee assistance program
Quick apply
Director, AI Enablement, Corporate Affairs
Novartis —Dublin, County Dublin
- €102,200–€189,800 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
8d
Associate Director, Business Operations
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Quick apply
8d
Director of Commercial Analytics & Insights
Optum —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
Director, Product Management - Lodging / Hospitality / Travel
Corpay —Dublin, County Dublin
- €90,000–€100,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
- Annual leave
Director Global Costing Center of Excellence
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Finance
5d
Site Leader/ Operations Director
Jabil Circuit —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Master's degree
Operations Lead
Accenture —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Analysis skills
- Annual leave
Director Amazon EMEA Energy & Water
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Director of Projects & Aftermarket Services EMEA
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- English
- Master's degree
Services Financial Crimes Risk - High Risk Client Activity (Director)
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Project management
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Work from home
Quick apply
PMO Manager
AbbVie —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Project management
Customer Operations Manager
Blackhawk Network —Santry, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Annual leave
- Employee assistance program
Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Associate Director - Quality Oversight & Performance Assurance
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

Apply Now

Refine Your Search

operations director jobs in dublin county dublin

Lean Six Sigma Digital Transformation Leader

Director of Services

Senior People Operations Manager – EMEA

Group Financial Director

Director, AI Enablement, Corporate Affairs

Associate Director, Business Operations

Director of Commercial Analytics & Insights

Director, Product Management - Lodging / Hospitality / Travel

Director Global Costing Center of Excellence

Site Leader/ Operations Director

Operations Lead

Director Amazon EMEA Energy & Water

Director of Projects & Aftermarket Services EMEA

Services Financial Crimes Risk - High Risk Client Activity (Director)

Senior Director Brand and Content - 100% Remote - Europe

PMO Manager

Customer Operations Manager

Project & Change Delivery Manager

Associate Director, Network Contracting

Associate Director - Quality Oversight & Performance Assurance

I want to receive the latest job alerts for operations director in dublin county dublin

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