I-RES requires a Senior Lettings Negotiator in either Sandyford, Dublin 18 or Tallaght, Dublin 24 for an immediate start. If you are an experienced operator in residential lettings and are customer-service driven, well-organised and have great negotiating and administration skills then we would love to hear from you.
About us: With circa 3700 homes across Dublin, our mission is to provide high-quality rental homes and exceptional service to our residents through our integrated teams to generate sustainable value for our shareholders. We aim to be Ireland’s leading provider of rental housing, recognised for quality and value, delivering sustainable growth while being a great place to work, and maximising our contribution to the wider community.
Our values include Integrity, Sustainability, Performance, & Collaboration. I-RES is committed to fostering an inclusive workplace and actively invests in equity, diversity, and inclusion initiatives to support a diverse workforce and equitable opportunities for all employees. I-RES is a fully integrated Irish operating company with 95+ employees and is a long-term investor in the Irish residential market. I-RES’ shares are listed on the Euronext Dublin Stock Exchange.
More information at www.iresreit.ie
Summary: This role is primarily responsible for maintaining an occupancy rate of 100%. This is achieved through demonstrating excellent skills in: resident relations, communication, sales, administration, and organisation. The role will be based out of our office in either Sandyford Dublin 18 or Tallaght Cross West, Dublin 24.
Duties & Responsibilities
- Coordinate marketing, advertising and rent vacant suites in the building with the intent of maintaining an occupancy rate of 100%.
- Conduct resident relations with the intent of achieving and maintaining a high level of resident satisfaction.
- Conduct apartment tours and move-in / move-out inspections.
- Coordinate Site Services
- Ensure new residents are correctly entered into the system with respect to their lease dates, rent payments etc. and that the correct name appears on the rent rolls.
- Maintain an accurate account of suite availability (i.e., availability lists, Vacancy Report), and conduct regular inspections of vacant suites.
- Maintain an accurate account of prospective residents.
- Notice delivery to residents as needed.
- Proper administration of all paperwork (Scanning, filing, etc.)
- Timely collection of Accounts Receivables
- Communicate with Operations Manager and Site Staff regarding resident and building issues.
- Follow proper procedures when giving out and tracking keys for the building.
- Follow-up on outstanding rents by contacting Residents.
- Ensure that proper fire safety procedures are enforced at all times.
- Research existing competitors and carry out other duties as assigned.
Qualifications:
- PSRA license C
- Background in Property Services
- Ideally 3-5+ years’ experience as a Lettings Negotiator
- Outgoing, people-oriented and customer service focused.
- Strong initiative / self-starter
- Excellent written, verbal and customer relations skills.
- Full Driving License.
- Efficient organisational skills with the ability to multitask.
- Demonstrated ability to handle high work volumes.
- Detail oriented and able to follow established processes and procedures.
- Sense of urgency in responding to potential new residents and addressing any concerns of existing residents
- Flexibility to work varying shifts as the role requires.
- Contribute to a positive, respectful, cohesive team atmosphere.
- Proficiency with Microsoft Office Suite
- Must be legally entitled to work in Ireland.
Benefits:
- Competitive Salary, dependent on experience
- Company Health Insurance
- Discretionary Performance Related Bonus
- Laptop & Mobile Phone
- 23 days paid annual leave + 4 service days
- Bike to work and public transport Tax Saver Schemes
- On-site Parking
- Focus on personal development and career opportunities
- Diverse and inclusive team – silver Investors in Diversity award
- Social Committee with a wide range of events, activities and volunteering opportunities
- Sick pay
Job Types: Full-time, Permanent
Pay: €50,000.00-€55,000.00 per year
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- Free or subsidised travel
- On-site parking
- Private medical insurance
- Sick pay
Application question(s):
- How many years of lettings experience do you have?
- Do you hold a licence from the Property Services Regulatory Authority License - category C (required)
Work authorisation:
Work Location: Hybrid remote in Dublin, County Dublin
