Mercer
Mercer’s Investment Solutions Strategic Initiatives Team is seeking a Strategic Initiatives Manager to work in a team responsible for the delivery of key strategic change initiatives.
What can you expect:
An exciting opportunity to work in Mercer’s largest and most rapidly-growing business area – Investment Solutions. As part of our strategic initiatives Team the successful candidate will play a key role in supporting Mercer’s Investment Solutions strategic change agenda by helping shape plans, coordinating delivery, tracking progress against outcomes, and supporting change adoption. Mercer is one of the fastest growing investment solutions entities globally, and our client base has grown substantially over recent years and we have an ambitious trajectory for future growth.
The candidate will work closely with business sponsors and business owners, internal stakeholders, senior management, external vendors, clients, and wider colleagues to coordinate and deliver on key strategic initiatives including integration activity (including M&A-related workstreams), development of operational solutions for existing and new client segments, and global alignment activities.
The successful candidate will get to work in and experience a dynamic and rapidly growing area of Mercer’s business driven by strong demand across new markets and segments.
We will rely on you to:
The responsibilities of the Strategic Initiatives Manager are:
- Support strategic planning for the Investments platform by partnering with senior leadership to translate priorities into clear goals, objectives, and actionable delivery plans.
- Coordinate the execution of strategic projects and initiatives, supporting definition of scope, deliverables, timelines, and interdependencies.
- Organize and coordinate cross-functional teams, working groups, and governance forums to drive alignment and delivery.
- Establish and maintain project plans, dashboards, and RAID logs (risks, assumptions, issues, dependencies) to support effective stakeholder communication.
- Monitor and report initiative performance using agreed metrics and KPIs; analyze trends and identify areas for improvement and performance optimization.
- Facilitate effective communication and coordination across the Investments business, ensuring alignment across teams and departments.
- Build and maintain strong working relationships with key stakeholders (including senior leadership, department heads, functional teams, and external partners where relevant) to secure engagement and timely decisions.
- Support change management activities, including stakeholder engagement, communications, and adoption planning to embed new processes and ways of working.
- Identify and help mitigate risks and challenges associated with strategic initiatives; escalate issues appropriately with options and recommendations.
- Ensure delivery documentation is completed to a high standard with messaging tailored to different audiences (for example, steering committee updates, project plans, and status reporting).
- Support continuous improvement by identifying opportunities to optimize processes, governance, and delivery practices within the strategic initiatives framework.
What you need to have:
- Strong organizational skills with the ability to coordinate multiple parallel workstreams and priorities.
- Excellent communication skills, including the ability to produce clear written updates and facilitate effective working sessions.
- Strong analytical skills to support KPI tracking, performance monitoring, and evidence based decision support.
- A collaborative approach and the ability to work effectively with cross-functional teams and stakeholders at different levels of seniority.
- Good problem-solving and troubleshooting skills, with the ability to identify issues early and support practical solutions.
- A strong commitment to delivery discipline and rigor (planning, governance, documentation, and follow-through).
- Comfort working in a fast-paced environment with changing priorities and deadlines.
What makes you stand out:
- Experience supporting strategic initiatives, transformation programs, or PMO delivery in a complex organization.
- Strong attention to detail and a structured approach to project coordination and reporting.
- Demonstrated ability to build trust and maintain effective stakeholder relationships.
- A proactive mindset with a drive to learn, improve processes, and contribute to meaningful change.
Why join our team:
- To be part of a company with a strong brand, committed to making a difference in people's lives.
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#MercerIS
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
