Find Head of customer operations Jobs in Dublin County Dublin

Head of Operations
ARTISAN MARBLE & PORCELAIN LTD —Glasnevin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Management
- Customer service
- Leaving certificate
Quick apply
Supplier Manager
Ayvens —Leopardstown, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Business Administration Manager
Teagasc —Ashtown, County Dublin
- €53,740–€75,788 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Area Manager - Dublin
Lidl —Dublin, County Dublin
- €89,500–€121,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
Contact Centre Coordinator
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Contact Centre Agent- Part Time-1
Europcar —Dublin, County Dublin
- Part-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
10d
Head of Commercial - Assurance
BRE Group (Building Research Establishment) —Dublin, County Dublin
- €85,000–€95,000 a year
- Hybrid work
- Sales
- Contracts
- Leadership
- Free parking
Area Sales Manager (Republic of Ireland)
Universal Products Limited —Dublin, County Dublin
- €55,000–€70,000 a year
- Full-time
- Microsoft Powerpoint
- No degree
- Communication skills
Quick apply
11d
Head of PMO, Professional Services
Numerix —Dublin, County Dublin
- Master's degree
- AWS
- Project management
Retail Operations Advisor with Retail Key Accounts
BWG Foods —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Leaving certificate
- No degree
- Business
Quick apply
VT Provider Operations
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Azure
- DevOps
- SQL
Quick apply
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Implementation Manager
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
9d
Deputy Money Laundering Reporting Officer
ACE Money Transfer —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
Workforce & Queue Management Analyst
TikTok —Dublin, County Dublin
- Microsoft Excel
- Social media management
- SQL
Specialist, Strategic Events Operations
MongoDB —Dublin, County Dublin
- Hybrid work
- Google Suite
- Azure
- Salesforce
5d
People Services Advisor - 12 Month Fixed Term Contract
AXA —DUBLIN 1, County Dublin
- Microsoft Excel
- Customer service
- Microsoft Office
3d
Head of Product
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Product management
- Agile
12d
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- €47,000–€48,000 a year
- Full-time
- Sales
- Analysis skills
Head of Customer Experience | Dublin (Hybrid)
Hadfield Green —DUBLIN 2, County Dublin
- Leadership

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Head of Operations

ARTISAN MARBLE & PORCELAIN LTD
Glasnevin, County Dublin

Quick apply

Job details

Permanent | Full-time
€65,000–€75,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Operations management
Customer service
Logistics
Warehouse management system
Reach Forklift Licence
Leaving certificate
Project management
Continuous improvement
Warehouse experience
Construction experience
Counterbalance & Reach Forklift Certificate
Manufacturing
Leadership
Communication skills

Full job description

Head of Operations

Location: Dublin, Ireland
Industry: Tile, Marble & Natural Stone Distribution
Employment Type: Full-Time

About the Role

We are seeking an experienced, hands-on Head of Operations to lead and transform our warehouse and logistics operations in Dublin. This is a senior leadership role responsible for driving operational excellence across warehousing, transport, inventory management, customer fulfilment and continuous improvement.

The successful candidate will have a proven history of modernising warehouse operations, introducing best-in-class systems and processes, and building high-performing teams. They will be equally comfortable leading strategic planning meetings with senior management as they are spending time on the warehouse floor coaching staff and ensuring operational standards are achieved.

This is an excellent opportunity to make a significant impact within a well-established and growing business.

Key Responsibilities

Lead all warehouse, logistics and transport operations.
Develop and implement strategies to improve efficiency, productivity and service levels.
Replace manual and paper-based processes with modern, technology-driven warehouse operations.
Lead the implementation, optimisation and ongoing management of Warehouse Management Systems (WMS).
Review existing workflows and redesign warehouse layouts and operational processes to maximise productivity.
Manage inbound goods, inventory control, picking, packing and dispatch operations.
Oversee transport planning and delivery operations to ensure excellent customer service.
Develop KPIs and performance reporting across all operational functions.
Drive a culture of continuous improvement using Lean or similar operational improvement methodologies.
Manage warehouse budgets, labour planning and operational costs.
Ensure high standards of health, safety and regulatory compliance.
Recruit, mentor and develop warehouse supervisors and operational teams.
Build strong working relationships with sales, purchasing and senior management to ensure operational alignment.
Lead by example, maintaining a visible presence within the warehouse while providing strategic leadership across the business.

Essential Experience

Minimum 15 years' experience in warehouse, logistics or operations management.
Significant senior management experience within distribution, wholesale, manufacturing or construction materials.
Demonstrable success in transforming warehouse operations and improving operational efficiency.
Proven experience implementing and optimising Warehouse Management Systems (WMS).
Strong knowledge of warehouse layout optimisation, inventory management and picking/packing operations.
Experience managing transport and fleet operations.
Track record of delivering measurable improvements in productivity, accuracy and customer service.
Experience managing medium to large warehouse teams.
Strong financial awareness with responsibility for operational budgets and cost control.
Excellent leadership, communication and people management skills.

Desirable Experience

Experience within the tile, marble, building materials or construction products sector.
Experience introducing barcode scanning, RF technology or automation.
Lean Manufacturing, Lean Warehousing, Six Sigma or Continuous Improvement qualifications.
Project management experience involving operational change.
Health & Safety qualifications are advantageous.

Personal Attributes

Strong, visible leader who earns respect through action.
Highly organised with excellent attention to detail.
Commercially aware and results driven.
Confident communicator capable of engaging with warehouse teams, suppliers and senior leadership.
Comfortable making decisions in a fast-paced operational environment.
Practical problem solver with a continuous improvement mindset.
High levels of integrity, accountability and professionalism.

Success in this Role

Within the first 12–24 months, the successful candidate will be expected to:

Modernise warehouse operations by significantly reducing reliance on paper-based processes.
Successfully implement or optimise a Warehouse Management System.
Improve warehouse productivity, picking accuracy and stock integrity.
Increase transport efficiency and on-time delivery performance.
Reduce operational costs while improving customer service levels.
Build a motivated, accountable and high-performing operations team.
Establish clear KPIs and a culture of continuous improvement throughout the operation.

Remuneration

An attractive salary and benefits package will be offered to the successful candidate and will reflect the experience, capability and proven track record of the individual.

Pay: €65,000.00-€75,000.00 per year

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Glasnevin, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Have you 15 years experience in senior management in logistics operations?

Education:

Leaving Certificate (required)

Licence/Certification:

Counterbalance & Reach Forklift Certificate (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer operations jobs in dublin county dublin

Head of Operations

Supplier Manager

Business Administration Manager

Area Manager - Dublin

Contact Centre Coordinator

Contact Centre Agent- Part Time-1

Head of Commercial - Assurance

Area Sales Manager (Republic of Ireland)

Head of PMO, Professional Services

Retail Operations Advisor with Retail Key Accounts

VT Provider Operations

Head of EMEA Sales

Implementation Manager

Deputy Money Laundering Reporting Officer

Workforce & Queue Management Analyst

Specialist, Strategic Events Operations

People Services Advisor - 12 Month Fixed Term Contract

Head of Product

Territory Manager - Munster

Head of Customer Experience | Dublin (Hybrid)

I want to receive the latest job alerts for head of customer operations in dublin county dublin

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