Find ground staff Jobs in dublin county dublin

Passenger Service Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- Customer service
- English
- Supervising experience
- Employee assistance program
- Sick pay
Quick apply
Experienced Labourer NORTH DUBLIN (Full time)
Clarke Construction —Dublin, County Dublin
- €42,000–€46,000 a year
- Full-time
- No degree
- Construction
- Sick pay
Quick apply
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Car Park Attendant
Dalata —DUBLIN 2, County Dublin
- Part-time
- English
- Hotel
- No degree
- Employee assistance program
Quick apply
School Caretaker
Sandymount Park ETSS —Dublin, County Dublin
- €15.50 an hour
- Full-time
- Maintenance
- English
- No degree
Quick apply
4d
Baggage Handling Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Referral programme
Quick apply
Operations Executive
Hitianland Ltd t/a Xian Street Food —Dublin, County Dublin
- €35,000–€40,000 a year
- Weekend availability
- Remote
- Restaurant management
- Bachelor's degree
- Business
- Store discount
- Work from home
Quick apply
1d
Front of House Event Supervisor
Heyday —Dublin, County Dublin
- €16–€18 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Sportsturf & Landscape Maintenance Team Leader
Trinity College Dublin —Dublin, County Dublin
- €55,599–€66,034 a year
- Full-time
- Annual leave
1d
Flight Dispatcher
Sky Handling Partner —Dublin, County Dublin
- €14.29–€14.94 an hour
- Part-time
- English
- No degree
- Organisational skills
- Employee assistance program
- Sick pay
Quick apply
Reception and Guest Services Manager
Portico Corporate Reception Management —Dublin, County Dublin
- €55,000 a month
- Full-time
- Guest services
- Annual leave
- Life insurance
Quick apply
Personal Trainer
Everlast Gyms —DUBLIN 1, County Dublin
- Part-time
- First Aid Certification
- Communication skills
- Time management
Quick apply
Operations Manager
Associated Air Services Limited —DUBLIN 13, County Dublin
- €40,000–€43,000 a year
- Full-time
- Team management
- No degree
- Organisational skills
Quick apply
8d
Equestrian Facilitator-Supported Helper / Equine Facilitated Education Programme & Stable Management
Festina Lente —Bray, County Wicklow
- Part-time
- English
- Communication skills
- Teaching
- Wellness program
- Annual leave
Quick apply
8d
Supervisor - Aviation Ground Safety
Global Aerospace Logistics —Dublin, County Dublin
- Full-time
- Relocation assistance
- Employee assistance program
Quick apply
4d
Admin Team Member - Business Support [Temp 18 Months]
ESB —Leopardstown, County Dublin
- €33,000–€40,000 a year
- Full-time
- Microsoft Excel
- No degree
- Communication skills
10d
Hotel Painter
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Gym membership
- Referral programme
Customer & Security Service Agent
ICTS Ireland —Dublin Airport, County Dublin
- €15.38 an hour
- Full-time
- English
- Communication skills
- Wellness program
- Employee assistance program
eMobility Systems Operations Specialist
ESB —Dublin, County Dublin
- €59,900–€70,500 a year
- Full-time
- Azure
- Computer Science
- Engineering
2d
Airport Bus Driver
Sky Handling Partner —Dublin, County Dublin
- €34,000–€36,000 a year
- Overtime
- English
- Communication skills
- Employee assistance program
- Sick pay
Quick apply

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Passenger Service Agent

Sky Handling Partner -
Dublin, County Dublin

Quick apply

Job details

Part-time
€14.79–€14.94 an hour

Benefits

Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Manual Handling Certificate
English
Supervising experience
Security

Full job description

At Sky Handling Partner, our people ‘are’ our business! We are thrilled to offer the opportunity to join us as a Passenger Services Agent in the fast-paced environment of Dublin Airport, working with one of Ireland’s leading Ground Services Providers.

In this exciting role, you’ll navigate the buzz of air travel, ensuring passengers have an enjoyable experience before their flights while also delivering exceptional service to our airline clients. Experience the energy of the airport as you become a vital part of our team, delivering top-notch service in a setting where every day brings new adventures!

The Role:

As a Passenger Service Agent for Sky Handling Partner, you will collaborate closely with your colleagues across many departments as well as with staff at Dublin Airport and our Airline Representatives. Teamwork is essential to ensure a smooth service delivery, coordinating schedules, managing passenger flow, and responding efficiently to any operational challenges that may arise. By communicating effectively with your colleagues and supporting one another, you will help create a seamless and enjoyable travel experience for our passengers, while delivering exceptional services for our airline clients too.

Key Responsibilities:

To ensure passengers and their baggage are processed for the correct flight in accordance with established procedures.
To verify the validity of passenger’s documentation, with respect to immigration and security considerations
Ensuring that all passengers are asked the relevant security questions in accordance with the IAA Directives.
Assisting disrupted passengers in accordance with Supervisor/ Duty Manager instructions and with reference to the carrier’s disruption procedures.
Attending to the needs of passengers who may require special assistance
To accurately control the boarding process, so as to be able to confirm the total number of passengers on board with reference to the security and safety considerations.
To deal with passengers in a positive and friendly manner at all times demonstrating excellent customer service delivery.
To meet inbound passengers and escort them to immigration through the correct channels.
To maintain the highest level of grooming standards as per company regulation.
Report any system errors or procedural issues that you experience to your Supervisor.
Focus particular attention on avoiding duplicate check-in errors.
Other duties will be assigned from time to time including assisting in other departments.

Person Specification:

Customer Service experience
Ability to work well under pressure.
Good organisational and interpersonal Skills.
Ability to work rostered shifts and to be flexible in the event of disruptions.
The discipline to carry out any valid instruction as requested by the Duty managers / Station Manager in a professional manner.
A good record for attendance, punctuality and time keeping.

Requirements

Essential Criteria

Minimum Age Requirement 18 Years: Applicants must be at least 18 years old. This ensures compliance with legal working age regulations and is crucial for roles that may require driving or other age-sensitive responsibilities.
Pass a 5-Year Security Background Check and Garda Vetting Process: Successful candidates will be required to undergo a thorough security background check covering the past five years. This process, including Garda vetting, is essential to ensure the safety and security of our operations and to comply with industry regulations.
Eligible to Live and Work in the E.U.: Candidates must have the legal right to live and work in the European Union. This ensures compliance with employment laws and enables seamless integration into our diverse workforce.
Proficient Written and Verbal English Language Skills: Strong proficiency in both written and spoken English is essential for effective communication within the team and with clients. This includes the ability to understand instructions, convey information clearly, and maintain professional standards in documentation.
Ability to Work Rostered Shifts and Flexibility: The role requires you to work on a shift basis, which may include early mornings, late nights, weekends, and holidays. Flexibility is crucial, as operational needs can change due to flight delays or increased passenger demand. Your willingness to adapt to these changes helps maintain smooth operations and enhances the overall customer experience. Shift work will primarily start at 3am.
Ability to Work Well Under Pressure: The airport environment can be fast-paced and unpredictable. You should demonstrate the ability to remain calm and organized, even in high-pressure situations, such as managing large groups of passengers during peak travel times. This skill is vital for ensuring safety and providing excellent service during challenging circumstances.
Excellent Punctuality and Attendance: Reliability is key in this role, as punctuality directly impacts the overall efficiency of airport operations and the experience of our passengers. Your consistent attendance and commitment to being on time contribute to the team’s success and ensure that all scheduled services run smoothly.
Adherence to SHP Grooming & Uniform Standards: Candidates must be committed to maintaining a professional appearance in line with SHP’s grooming and uniform standards. This reflects our brand image and ensures that all employees present themselves in a manner that upholds our values of professionalism and excellence.

Desirable Criteria

Manual Handling Certificate
Previous experience in an operation environment
Customer Service experience

Contract and Hours:

Join a dedicated and collaborative team at Sky Handling Partner, where your commitment to safety and service will be appreciated and rewarded.

The role of Passenger Service Agent is a full-time, permanent contract, featuring a probation period of six months to ensure a good fit for both you and our team. We offer a competitive rate of pay for this role at €14.79 to €14.94 (Inclusive) per hour. Over time is paid at time and a half.

While the standard hours of the contract are 20 hours per week, flexibility is essential as you may be required to work additional hours in response to operational needs, including aircraft delays or other disruptions. Shift lengths can vary between 4 and 10 hours, and will include early starts and late finishes, allowing for a dynamic work environment.

Benefits

At Sky Handling Partner, our benefits are designed to support your financial and personal well-being while creating a positive team culture where every contribution is celebrated. We believe that when our team thrives, our business thrives too. Our offerings include:

Career Development opportunities
Pension Scheme to secure your future
Employee Assistance Programme for 24/7 confidential support
Sick Pay to ensure you’re cared for when you need it most
Bike4Work Scheme for a sustainable commute
Long Service Rewards recognizing your dedication
Discounted Insurance Policies through Marsh Insurance Brokers Ireland
Car Parking on site with a reduced employee rate

Quick apply

Refine Your Search

ground staff jobs in dublin county dublin

Passenger Service Agent

Experienced Labourer NORTH DUBLIN (Full time)

Freelance In-Person Event Specialist - Dublin, Ireland

Car Park Attendant

School Caretaker

Baggage Handling Agent

Operations Executive

Front of House Event Supervisor

Sportsturf & Landscape Maintenance Team Leader

Flight Dispatcher

Reception and Guest Services Manager

Personal Trainer

Operations Manager

Equestrian Facilitator-Supported Helper / Equine Facilitated Education Programme & Stable Management

Supervisor - Aviation Ground Safety

Admin Team Member - Business Support [Temp 18 Months]

Hotel Painter

Customer & Security Service Agent

eMobility Systems Operations Specialist

Airport Bus Driver

I want to receive the latest job alerts for ground staff in dublin county dublin

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