Find aws support Jobs in dublin county dublin

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Azure
- Software troubleshooting
- Customer service
Quick apply
Microsoft Support Engineer
Elwood Roberts —Dublin, County Dublin
- €300–€400 a day
- Full-time
- Azure
- Windows
- AWS
Quick apply
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Lead AWS DevOps Engineer
Elwood Roberts —Dublin, County Dublin
- €650–€750 a day
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Senior Business Intelligence Analyst
Indeed —Dublin, County Dublin
- €63,000–€95,000 a year
- Full-time
- Doctoral degree
- Master's degree
- SQL
- Annual leave
Quick apply
14d
Lead Software Engineer (Python, Node.js, AWS, AI/ML)
Ellucian —DUBLIN 4, County Dublin
- Full-time
- Java
- Master's degree
- AWS
- Annual leave
- Referral programme
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Incident Management Engineer II - bilingual (Mandarin & English), AWS Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
7d
Incident Management Engineer II- bilingual (Mandarin & English), AWS Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
7d
Data Analyst
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
Startup Account Manager, AWS for Software Startups
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- AWS
Entry Level - Site Reliability Engineer (Remote - Ireland)
Yelp —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
- Employee stock purchase plan
- Annual leave
Data Analyst
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
Data Center Infrastructure Installation Technician, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
13d
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
Director, Engineering
MongoDB —Dublin, County Dublin
- On call
- Hybrid work
- Azure
- AWS
- Software development
Site Reliability Engineer
Optum —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Senior Security Engineer, AWS Security
Amazon Development Centre Ireland Limited - D94 —Dublin, County Dublin
- Full-time
- AWS
- Mentoring
- Scripting
14d
Technology Risk and Controls Lead (Cybersecurity Governance)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
13d

I want to receive the latest job alerts for aws support in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

aws support jobs near dublin county dublin

Ai Developer jobs in Dublin, County Dublin

Senior Business Intelligence Analyst jobs in Dublin, County Dublin

Support Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Data Center Technician jobs in Dublin, County Dublin

Incident Manager jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Account Manager jobs in Dublin, County Dublin

Senior Security Engineer jobs in Dublin, County Dublin

Devops Engineer jobs in Dublin, County Dublin

IT Security Specialist jobs in Dublin, County Dublin

Cable Technician jobs in Dublin, County Dublin

Scala Developer jobs in Dublin, County Dublin

Policy Analyst jobs in Dublin, County Dublin

Hr Business Partner jobs in County Cork

Reporting Analyst jobs in County Dublin

Business Analyst Remote jobs in Dublin, County Dublin

Support Engineer jobs in Priorswood, County Dublin

Support Worker jobs in County Kildare

IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Fixed term

Qualifications

Jira
Azure
Operating systems
Software troubleshooting
Customer service
CCNA
Encryption
Japanese
Windows
Bash (Unix shell)
SQL
DHCP
AWS
Zendesk
Remote access software
IT support
Scripting
DNS
TeamViewer
Solarwinds
ServiceNow
VMWare
Linux
TCP/IP
Communication skills
Python
PowerShell
Active Directory
VPN

Full job description

PFH Technology are currently looking for an experienced L2 IT Support Engineer to join our team in Dublin.

Objective: Provide hands on end user support, administration, installation and issue resolution onsite for our client.

Contract: 12-month contract (with expected extensions)

Location: Fully onsite, Dublin 1

Prerequisites: ITIL V4, Microsoft Certifications including MD 102

Skills/Requirements

Technical Skills

Operating Systems: Advanced knowledge of various operating systems like Windows, macOS, and Linux.
- Installing, configuring, and troubleshooting OS-related issues.
- Knowledge of Active Directory (AD), Group Policies, and domain-related issues (for Windows environments).
Network Troubleshooting:
- In-depth understanding of networking concepts such as DNS, DHCP, TCP/IP, subnetting, VLANs, and firewalls.
- Diagnosing and resolving issues related to routers, switches, firewalls, and VPNs.
- Monitoring and maintaining network performance.
Hardware and Software Troubleshooting:
- Ability to diagnose hardware failures (laptops, desktops, servers).
- Knowledge of software deployment, updates, and patch management.
Virtualization: Familiarity with virtualization platforms like VMware, Hyper-V, or VirtualBox.
Cloud Technologies: Understanding cloud platforms (AWS, Azure, Google Cloud) and managing cloud services like virtual machines, storage, and cloud backups.
Scripting and Automation: Basic scripting knowledge (PowerShell, Bash, Python) for automating routine tasks and troubleshooting complex issues.

Advanced Troubleshooting and Problem Solving

Root Cause Analysis: Ability to perform deep dives into issues to identify root causes rather than simply resolving symptoms.
Log Analysis: Reading and interpreting system and network logs to diagnose and resolve technical issues.
System Performance Tuning: Diagnosing performance bottlenecks in hardware, applications, and networks, and suggesting improvements.
Incident Management: Following standard ITIL (Information Technology Infrastructure Library) practices for incident escalation, documentation, and resolution.

Communication Skills

Customer Service: Communicating complex technical information in a user-friendly way to non-technical staff or clients.
Collaboration: Working effectively with Level 1 (frontline) support teams, and escalating issues to Level 3 or specialized support teams when necessary.
Documentation: Creating and updating technical documentation, including knowledge base articles and standard operating procedures (SOPs).
Ticket Management: Using ticketing systems (e.g., Jira, ServiceNow, Zendesk) to manage and resolve technical support requests.

Security Awareness

Cybersecurity Knowledge: Awareness of security best practices, threat mitigation, and basic concepts like encryption, VPNs, multi-factor authentication (MFA), and firewalls.
Endpoint Security: Ensuring that workstations, laptops, and mobile devices are secured against potential threats.
Backup and Disaster Recovery: Familiarity with backup solutions, disaster recovery planning, and ensuring data integrity.

Database Management

Basic SQL Knowledge: Understanding of databases and SQL queries for troubleshooting database-related issues or working with database administrators (DBAs).
Backup and Restore: Ability to perform basic database backups and restore operations in case of failure.

Project Support

Support for IT Projects: Participating in IT projects such as software rollouts, infrastructure upgrades, or migrations.
Change Management: Understanding change control processes and ensuring that system changes are well-documented and implemented according to organizational policies.

Remote Support Tools

Remote Troubleshooting: Proficiency with tools like TeamViewer, AnyDesk, or Remote Desktop Protocol (RDP) for assisting users remotely.
Monitoring Tools: Familiarity with network and system monitoring tools (e.g., Nagios, SolarWinds, PRTG) to proactively identify issues.

Time Management and Prioritization

Task Prioritization: Ability to prioritize tasks based on the severity and impact of technical issues.
Multitasking: Managing multiple incidents or service requests at the same time while ensuring timely resolution.

Vendor and Third-Party Support

Vendor Management: Liaising with third-party vendors for escalated technical issues related to specific hardware or software products.
Warranty and RMA (Return Merchandise Authorization) Management: Handling warranty claims and equipment replacements through vendor support.

Certifications:

Essential

Microsoft Certifications: (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified).
ITIL Foundation V4: For understanding IT service management (ITSM) processes.

Optional but Beneficial

CompTIA Network+, CompTIA Security+ for networking and security fundamentals.
Cisco Certifications: (e.g., CCNA for networking fundamentals).

Education

Third Level Education Qualification is preferable.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

IND1

Quick apply

Refine Your Search

aws support jobs in dublin county dublin

IT Support Engineer - Level 2

Microsoft Support Engineer

AI Engineering Manager - Amplify C.S

Lead AWS DevOps Engineer

Senior Business Intelligence Analyst

Lead Software Engineer (Python, Node.js, AWS, AI/ML)

Technical Support Engineer

Incident Management Engineer II - bilingual (Mandarin & English), AWS Incident Detection and Response

Incident Management Engineer II- bilingual (Mandarin & English), AWS Incident Detection and Response

Data Analyst

Startup Account Manager, AWS for Software Startups

Entry Level - Site Reliability Engineer (Remote - Ireland)

Data Analyst

Data Center Infrastructure Installation Technician, DCC Communities

Data Center Security Manager

Director, Engineering

Site Reliability Engineer

Senior Security Engineer, AWS Security

Technology Risk and Controls Lead (Cybersecurity Governance)

Network Cabling Quality Technician

I want to receive the latest job alerts for aws support in dublin county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected