Find growth marketer Jobs in dublin 2 county dublin

Customer Excellence Lead
Novartis —Dublin, County Dublin
- Full-time
Client Strategist
Apple —Dublin, County Dublin
- Sales
- Analysis skills
- Communication skills
7d
Creative Excellence Senior Director - International Beverages
PepsiCo —DUBLIN 2, County Dublin
- Remote
- Leadership
- Communication skills
Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
Product Marketing - Agents
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Project management
Head of Client Success
AmTrust International —Dublin, County Dublin
- Annual leave
AI Creative Producer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Social media management
Client Success Manager
AmTrust International —Dublin, County Dublin
- Annual leave
B2B Product Marketing
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Marketing
1d
Due Diligence Officer
AmTrust International —Dublin, County Dublin
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Agreement Set up Officer
AmTrust International —Dublin, County Dublin
- Microsoft Excel
- Annual leave
7d
Credit Management Analyst
AmTrust International —Dublin, County Dublin
- Microsoft Excel
- Communication skills
- Annual leave
Senior Growth Marketing
Photoroom —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Remote
- Annual leave
Finance & Strategy
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AI
Marketing Manager
Enea —Dublin, County Dublin
- Hybrid work
- Management
- Sales
- Marketing
5d
Consumer Music Marketing Lead
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
Sales Manager, App Sales
Google —Dublin, County Dublin
- Full-time
- Management
- Sales
- Business development
7d
Marketing Executive for Hospitality Group
Fitzwilliam Hotel —DUBLIN 2, County Dublin
- From €32,000 a year
- Full-time
- Marketing
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Field Marketing Manager, UKI
Clio —Dublin, County Dublin
- €59,800–€80,800 a year
- Full-time
- Sales
- Project management
- Continuous improvement

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Customer Excellence Lead

Novartis -
Dublin, County Dublin

Apply Now

Job details

Full-time

Full job description

Summary

#LI-Hybrid

The Customer Excellence Lead acts as the execution engine for customer engagement success, ensuring launch readiness, high-quality content activation and precise omnichannel orchestration. The role governs and deploys execution excellence frameworks such as ICE, IpEx and IMEx to drive consistent standards across teams, while leading capability development to future-proof the organization and maximize customer engagement impact.

About the Role

Job Purpose

Serve as the execution engine for customer engagement success by ensuring launch readiness processes are strategically planned, content is activated across channels and customer journeys are orchestrated with precision. The role oversees execution excellence frameworks such as ICE, IpEx and IMEx, and leads capability development across the organization to enable consistent, compliant and high-impact engagement.

Major Accountabilities

Content Activation & Channel Orchestration

Ensure content created by Therapeutic Areas, Value & Access, Communications, Patient Advocacy and Medical Affairs is activated and usable across field force and functional platforms (OnCore CRM).
Ensure customer journeys are validated, aligned with content usage and optimized for impact.
Provide omnichannel implementation guidance and channel upskilling including SFMC orchestration and iCVA usage.
Oversee tagging, FUSE uploads and MLR processes to ensure execution standards across Commercial, V&A and Medical teams.
Provide customer journey insights to continuously refine engagement.
Execute integrated customer journeys across CRM, SFMC and rep-triggered tools aligned with TA strategies.

ICE Deployment & Orchestration

Orchestrate all ICE ways of working including workshops and handshake meetings at country level.

Marketing Excellence & One Brand Plan Orchestration

Ensure One Brand Plan milestones are executed on time with clear metrics and governance.
Drive marketing excellence standards and OBP framework implementation to uplift marketer capability and future-proof execution.

Launch Excellence Orchestration

Ensure end-to-end execution of local Launch Readiness Reviews (LRR).
Partner with global and regional teams to enhance launch readiness processes and operational excellence.

Capability Building

Act as the country voice of learning within learning governance forums.
Deploy and localize global learning curricula aligned to country needs and international priorities.
Partner with TA Heads and functional leads to align capability development with business priorities.
Support change management and adoption of new tools, journeys and standards.

Training Execution & Delivery

Deliver and localize global learning experiences ensuring relevance and impact.
Collaborate with technology owners to support implementation and usage of capability tools.
Ensure best-practice sharing and consistent onboarding across field and office-based roles.
Monitor training adoption and effectiveness and report outcomes to functional leadership.

Omnichannel Orchestration & Customer Journeys

Provide implementation guidance and upskilling on SFMC, iCVA, RTEs and video calls.
Design and deliver targeted capability building on content activation and omnichannel standards.
Support handshake meetings between international and local brand teams to ensure operating model adoption.

Leadership & Culture

Foster an engaged, high-performance culture through clear goals, coaching and continuous development.
Attract, develop and retain future-ready talent and strengthen succession pipelines.
Role model Novartis Leadership Expectations and Behaviors with a growth mindset.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

Division

International

Business Unit

General Management

Location

Ireland

Site

Dublin (Country President Office (CPO))

Company / Legal Entity

IE02 (FCRS = IE002) Novartis Ireland Ltd

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

Apply Now

Refine Your Search

growth marketer jobs in dublin 2 county dublin

Customer Excellence Lead

Client Strategist

Creative Excellence Senior Director - International Beverages

Complaints Handler - (French, German, Dutch or Italian speaking)

Growth Generalist

Product Marketing - Agents

Head of Client Success

AI Creative Producer

Client Success Manager

B2B Product Marketing

Due Diligence Officer

Agreement Set up Officer

Credit Management Analyst

Senior Growth Marketing

Finance & Strategy

Marketing Manager

Consumer Music Marketing Lead

Sales Manager, App Sales

Marketing Executive for Hospitality Group

Field Marketing Manager, UKI

I want to receive the latest job alerts for growth marketer in dublin 2 county dublin

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