Find Transition manager Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
M&A Integration & Separation Manager
Deloitte —Dublin, County Dublin
- €73,600 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Assistant General Manager
Hines —Dublin, County Dublin
- On call
- Hospitality
- Customer service
- Microsoft Office
Clinical Manager - Dublin 15
Jigsaw - The National Centre for Youth Mental Health . —Dublin, County Dublin
- €66,616–€94,981 a year
- Weekend availability
- Doctoral degree
- Clinic
- Supervising experience
- Annual leave
11d
Employee Engagement & Internal Communications Specialist
ESB —Dublin, County Dublin
- €71,000–€84,600 a year
- Full-time
- Analysis skills
- Continuous improvement
- No degree
5h
Third Party Management - Oversight Manager - Vice President (m/f/d)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €60,000–€114,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
People Operations Compliance Specialist
ESB —Dublin, County Dublin
- €59,900–€70,500 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
6d
Implementation Coordinator
LEAP Legal Software —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
14d
Technical Implementation Manager
Workday —Dublin, County Dublin
- €56,300–€84,500 a year
- Full-time
- SQL
- Analysis skills
- Project management
National Transport Manager
Chadwicks Group —Dublin, County Dublin
- Contracts
- Construction experience
- Leadership
Customer Lifecycle CRM Manager
Elwood Roberts —Dublin, County Dublin
- €450–€500 a day
- Full-time
- Analysis skills
- Team management
- Leadership
Quick apply
Lunchtime & After-School Care Supervisor
Lycee Francais International Samuel Beckett —Foxrock, County Dublin
- €19.50 an hour
- Part-time
- Childcare
- Working with children
- First Aid Certification
- Annual leave
Quick apply
Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Advisor Trainer [18 Months Temp]
ESB —Dublin, County Dublin
- €41,500–€48,800 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
7d
Sales Development Strategy and Operations Manager
Okta —Dublin, County Dublin
- €78,000–€108,000 a year
- Sales
- Presentation skills
- AI
- Annual leave
Implementation Manager
Circit Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
Quick apply
4d
Product Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Product management
- Agile
Onboarding Teamlead
MateHR —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Change Service Management Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Engineering
- No degree
Quick apply

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

transition manager jobs in dublin, d

Project & Change Delivery Manager

M&A Integration & Separation Manager

Service Delivery Manager - Dublin

Assistant General Manager

Clinical Manager - Dublin 15

Employee Engagement & Internal Communications Specialist

Third Party Management - Oversight Manager - Vice President (m/f/d)

People Operations Compliance Specialist

Implementation Coordinator

Technical Implementation Manager

National Transport Manager

Customer Lifecycle CRM Manager

Lunchtime & After-School Care Supervisor

Radiology Onboarding & Engagement Administrator

Advisor Trainer [18 Months Temp]

Sales Development Strategy and Operations Manager

Implementation Manager

Product Manager

Onboarding Teamlead

Change Service Management Lead

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