Find senior service associate Jobs in dublin, d

Senior Reference Data Associate - Nordic language requirement (FTC)
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Employment Associate/ Senior Associate
DLA Piper —Dublin, County Dublin
Senior Talent Acquisition Associate
Salute Inc. —Dublin, County Dublin
- Full-time
- Remote
- English
- Recruiting
- Communication skills
Quick apply
5d
Senior Associate - Complaints
SS&C Technologies —Dublin, County Dublin
- Full-time
- Negotiation
Field Technician & Operations Associate
Speed Queen Ireland —Dublin, County Dublin
- €33,000–€40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Typing
Quick apply
Senior Protection Associate - Integration
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
6d
Senior Associate - QC Technical Services
Amgen —Dún Laoghaire, County Dublin
- €52,756.95–€71,377.05 a year
- Bachelor's degree
7d
Senior Associate - Regulatory Consulting
Kroll —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
Corporate Banking Associate
Citi —Dublin, County Dublin
- €120,000–€135,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
14d
Senior Protection Associate - Integration
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
6d
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
16h
40 Hour VM/Keyholder
Levi Strauss & Co. —DUBLIN 1, County Dublin
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
6d
Senior Monitoring & Evaluation Associate
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
8d
Associate Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
Risk & Compliance Specialist - Senior Associate
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Project management
Portfolio Management Compliance Associate
Fisher Investments Europe —Dublin, County Dublin
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
- Annual leave
- Work from home
13d
Associate Director - Pharma Partnerships
Optum —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Business
Investor Services Senior Associate
State Street —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Transfer Agency Associate (12 month fixed term contract role)
LGT Capital Partners —Dublin, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree

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Senior Reference Data Associate - Nordic language requirement (FTC)

Intercontinental Exchange Holdings, Inc. -
DUBLIN 2, County Dublin

Apply Now

Job details

Full-time
€34,000–€38,000 a year

Qualifications

Economics
Microsoft Excel
Customer service
Norwegian
English
Finance
Swedish
Bachelor's degree
Less (style sheet language)
Communication skills

Full job description

Job Description:

Job Purpose

The primary purpose of this position is to research, analyze, interpret, transform and present reference data for fixed income securities as well as reference data pertaining to those issuers themselves that bring fixed income debt to market. The focus of this position is to perform this work with documents in Norwegian and Swedish Language.

The incumbent must successfully complete a three-month training program that centers on building enough subject matter expertise and the utilization of the database(s) of record such that the incumbent can independently analyze legal and financial documents associated with securities containing less complex fixed income structures. During training, the incumbent must master all of the subject matter and will be required to pass a series of quizzes and tests as well achieve the accuracy and timeliness metrics that were established for trainees.

The training curriculum for the associate contains high level overviews of the complex structures worked on by more senior personnel as well as reference data client use cases so that the incumbent can differentiate between legal and financial language that is relevant to and required by our client base versus jargon describing information that is not required and, so that the incumbent can identify new financing techniques that come to market. The incumbent must then apply this foundation of knowledge via a logical sequence of decision-making events to determine relevancy of said information to our clients for any of their use cases and if deemed relevant, determine the appropriate next steps to ensure high client satisfaction levels.

The fixed income market consists of over two million active securities and the reference data provided by ICE Data Services for said securities is used by our clients to make trading decisions, settle trades, make investment decisions, manage portfolios, analyze risk, create security master files, create client statements and conduct other back office functions. Our reference data is also used by internal stakeholders such as the Evaluated Pricing, Index and Analytics groups said reference data plays an integral role in determining evaluated prices, determining whether or not a security should be added to or deleted from an index or indices, the weighted average of a security within an index and, performing a series of analytical calculations that are used both internally within ICE and externally by these stakeholder’s clientele.

Responsibilities

Analyze, interpret, collate and transform reference data provided in a variety legal and financial documents, third party reports and vendor information while ensuring that the reference data provided in ICE’s products and services accurate, comprehensive and in a timely manner, namely best in class
Make sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusions
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Procure required documents and/or trusted content utilizing creative internet searches and by conducting direct outreach to issuers, underwriters, fiduciary agents and bond counsel
Apply problem-solving skills to identify innovative work-flow efficiencies and process improvements resulting in increased accuracy levels, time to market and productivity
Help identify trends and causation of inaccurate and/or incomplete data
Participate in ad hoc projects to optimize processes and/or improve the quality of the data set.
Create charts, graphs and presentations for leadership teams
Use excel functions to organize, analyze and create reference data

Knowledge and Experience

Fluent in English and Norwegian - Minimum B2 level (upper intermediate). Knowledge of any other Nordic Language: Swedish, Finnish is an advantage
BA/BS in Finance, Economics or equivalent practical experience
Demonstrated, relevant work experience directly working in fixed income reference data operations or customer service
Ability to work in a fast paced, high pressured, fluid environment
Ability to distill large amounts of information into specific takeaways
Excellent attention to detail and high degree of demonstrated decision-making and problem solving skills
Excellent written and oral communication skills with proven ability to craft client-ready correspondences
Eagerness to learn and collaborate with others
Strong excel skills required

EU Base Salary Range

The expected base salary for this role is between 34,000 - 38,000 EUR. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on objective and gender-neutral criteria including skillset, qualifications and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage.

Apply Now

Refine Your Search

senior service associate jobs in dublin, d

Senior Reference Data Associate - Nordic language requirement (FTC)

Employment Associate/ Senior Associate

Senior Talent Acquisition Associate

Senior Associate - Complaints

Field Technician & Operations Associate

Senior Protection Associate - Integration

Senior Associate - QC Technical Services

Senior Associate - Regulatory Consulting

Corporate Banking Associate

Associate Systems Administrator

Senior Protection Associate - Integration

Senior Administrator - Northwood (Full Time)

40 Hour VM/Keyholder

Senior Monitoring & Evaluation Associate

Associate Director, Network Contracting

Risk & Compliance Specialist - Senior Associate

Portfolio Management Compliance Associate

Associate Director - Pharma Partnerships

Investor Services Senior Associate

Transfer Agency Associate (12 month fixed term contract role)

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