Find New business transitions manager Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Systems Analyst - On-boarding (SaaS), Charles River Development, Officer
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Management
- Windows
Administrative Assistant 1 (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €16 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
External Courts Service Head of Utility Management & Mandate Progression Assistant Principal Officer
The Courts Service of Ireland —Dublin, County Dublin
- Project management
- Contracts
- Budgeting
Project Manager
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- Project management
- Team management
- No degree
- Annual leave
- Work from home
Quick apply
12d
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
14d
M&A Integration & Separation Manager
Deloitte —Dublin, County Dublin
- €73,600 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
People Partner - Europe
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- English
- Microsoft Office
- Analysis skills
Quick apply
Manager - Fund Accounting
SS&C Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Manager – PMO Business Planning, Risk & Compliance (18 Month Fixed Term Contract)
Eirgrid —Dublin, County Dublin
- Analysis skills
- Presentation skills
- Budgeting
Quick apply
11d
Field Operations Transition Program Manager (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €355.22–€400.00 a day
- SharePoint
- Construction
EMEA Account Sourcing Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
HR & Payroll Generalist
Trane Technologies —Swords, County Dublin
- Full-time
- Bachelor's degree
- Human resources
- Organisational skills
Customer Relationship Manager
Zurich Insurance —Dublin, County Dublin
- Part-time
- Hybrid work
- Master's degree
- Human resources
- Business
13d
Business Development Executive, Large Enterprise
Gartner —Dublin, County Dublin
- Full-time
- Sales
- Business development
- Bachelor's degree
- Annual leave
Customer Lifecycle CRM Manager
Elwood Roberts —Dublin, County Dublin
- €450–€500 a day
- Full-time
- Analysis skills
- Team management
- Leadership
Quick apply
Renewables Portfolio Lead Ireland
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Project Manager
ESB —Dublin, County Dublin
- €86,000–€101,000 a year
- Full-time
- Management
- Project management
- No degree
11d

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

new business transitions manager jobs in dublin, d

Project & Change Delivery Manager

Systems Analyst - On-boarding (SaaS), Charles River Development, Officer

Administrative Assistant 1 (contract)

External Courts Service Head of Utility Management & Mandate Progression Assistant Principal Officer

Project Manager

Service Delivery Manager - Dublin

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

M&A Integration & Separation Manager

People Partner - Europe

Manager - Fund Accounting

Manager – PMO Business Planning, Risk & Compliance (18 Month Fixed Term Contract)

Field Operations Transition Program Manager (contract)

EMEA Account Sourcing Manager

Cyber Operations Engineer

HR & Payroll Generalist

Customer Relationship Manager

Business Development Executive, Large Enterprise

Customer Lifecycle CRM Manager

Renewables Portfolio Lead Ireland

Project Manager

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