Find Medical claims Jobs in Dublin, D

Junior Customer Support Specialist (12 Month Fixed Term)
Lidl —DUBLIN 24, County Dublin
- €33,000–€36,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Bachelor's degree
- Communication skills
- Free parking
- Employee assistance program
10d
Claims Coordinator
AllPhar Services Limited —DUBLIN 24, County Dublin
- Full-time
- Analysis skills
- Communication skills
- Time management
Quick apply
Technical Specialist - Claims/Underwriting
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
4d
Motor Claims Handler
Davies —DUBLIN 12, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- No degree
- Employee assistance program
- Referral programme
Quick apply
Medical Secretary
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Clinic
- No degree
- Medical terminology
- Annual leave
12h
Property & Casualty Package Underwriter
Chubb —Dublin, County Dublin
- Full-time
- Leaving certificate
- Business development
- No degree
- Annual leave
- Employee assistance program
3d
Accounts Receivable Administrator
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Word processing
- Clinic
- Employee assistance program
Quick apply
Assistant Practice Manager
Greystones Medical Centre —Greystones, County Wicklow
- €18–€20 an hour
- Full-time
- Microsoft Excel
- Management
- English
- Sick pay
Quick apply
Inside Sales Representative - Dublin 12
REXEL —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Store discount
- Employee assistance program
Quick apply
Accounts Receivable Administrator - Billings
Blackrock Health Blackrock Clinic —South Dublin, County Dublin
- Full-time
- Microsoft Excel
- Word processing
- Clinic
- Annual leave
- Employee assistance program
Quick apply
Associate Director, Global Medical Information and Medical Review
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Doctoral degree
- Microsoft Office
- Master's degree
5d
Claim Professional - Professional Indemnity
The Travelers Companies, Inc. —Dublin, County Dublin
- Part-time
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance program
Associate Director, Global Medical Information and Medical Review
AstraZeneca —Dublin, County Dublin
- Doctoral degree
- Microsoft Office
- Master's degree
5d
Claims Officer - German
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
EHR Data Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
Quick apply
12d
Executive Assistant
AbbVie —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Organisational skills
Care Advisor - French
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Senior Claim Professional - Casualty and Property
The Travelers Companies, Inc. —Dublin, County Dublin
- Part-time
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance program
Regional HR Advisor, Northern Europe
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- Project management
- Human resources
Senior Marketing Executive
Mediteq Healthcare Solutions Ltd —DUBLIN 15, County Dublin
- €45,000 a year
- Full-time
- Sales
- Marketing
- Bachelor's degree
Quick apply
7d

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Junior Customer Support Specialist (12 Month Fixed Term)

Lidl -
DUBLIN 24, County Dublin

Apply Now

Job details

Full-time | Fixed term
€33,000–€36,000 a year
10 days ago

Benefits

Free parking
On-site gym
Company pension
Employee assistance program
Private medical insurance

Qualifications

Administrative experience
Bachelor's degree
Communication skills
Negotiation
Time management

Full job description

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.

We are seeking a Junior Customer Support Specialist to join our award-winning Customer Support Team. Customer Support Specialists are responsible for managing a large volume of customer contacts across multiple different channels and systems. The ideal candidates will be pursuing a university degree and seeking a position that can fit around their existing academic schedule. While experience in a Call Centre environment is beneficial it is not essential. We are seeking individuals who have a “Can do” attitude and “Step in when needed”.

What you'll do

Provide best-in-class customer support via Whatsapp, Facebook Messenger, Telephone and Email on behalf of Lidl Ireland & Northern Ireland.
Manage large amounts of incoming contacts from Lidl customers.
Deliver frontline customer support to maximise customer satisfaction and ensure resolution of enquiries at the earliest possible opportunity.
Meet KPIs – Follow established procedures for each service request, adhering to Key Performance Indicators (KPIS) such as Contact volumes, Call Quality and (AHT) Average Handling Time.
Use effective questioning skills to take ownership of customer queries/escalations and liaise with third party service agents in an efficient and atisfactory manner.
Responsible for resolving customer complaints/claims and ensuring the best possible resolution for both the customer and the company.
Work with various departments, systems and tools to help advise customers.
Collate and manage customer data and interactions using our internal CRM system Salesforce.
Be an advocate for the Lidl customer and ensure that the customer’s expectations are exceeded at every opportunity.

What you'll need

An excellent team player who is highly motivated and enthusiastic.
Excellent verbal and written communication skills.
A natural “people person” with the ability to communicate clearly in a positive, friendly and professional manner.
Excellent negotiation skills with a desire to resolve customer complaints/claims in a friendly and efficient manner.
Ability to work under pressure, maintain excellent attention to detail while also achieving targets.
Excellent prioritising and time management skills.
Strong administrative skills with excellent knowledge of Google Workspace.

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl

€33,000 rising to €36,000 after 3 years
Private employee medical insurance
Company pension
Flexible start and finish times
Initial training and ongoing development from an experienced team member
Excellent opportunities for career progression
Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
Dynamic work environment
Modern office facility with free parking
On-site gym and canteen
Hybrid working model - up to 2 days remote working per week
Mobile and broadband discounts with Three network
Maternity & Paternity Leave top up, Marriage Leave, Employee Assistance Programme

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

Apply Now

Refine Your Search

medical claims jobs in dublin, d

Junior Customer Support Specialist (12 Month Fixed Term)

Claims Coordinator

Technical Specialist - Claims/Underwriting

Motor Claims Handler

Medical Secretary

Property & Casualty Package Underwriter

Accounts Receivable Administrator

Assistant Practice Manager

Inside Sales Representative - Dublin 12

Accounts Receivable Administrator - Billings

Associate Director, Global Medical Information and Medical Review

Claim Professional - Professional Indemnity

Associate Director, Global Medical Information and Medical Review

Claims Officer - German

EHR Data Administrator

Executive Assistant

Care Advisor - French

Senior Claim Professional - Casualty and Property

Regional HR Advisor, Northern Europe

Senior Marketing Executive

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