Find Manager, credit & collections Jobs in Dublin, D

Tenant Engagement Manager
iCare Housing —Dublin, County Dublin
- €54,000–€60,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
6d
Payments Team Member
Peninsula —Dublin, County Dublin
- Up to €40,000 a year
Quick apply
3d
Traveller Liaison & Traveller Accommodation Programme Manager
Fingal County Council —Fingal, County Dublin
- €61,217–€79,583 a year
3d
Contact Centre Manager
Field Management Ireland —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
MASSIMO DUTTI OPERATIONS MANAGER
INDITEX —Dublin, County Dublin
- Full-time
- Customer service
Quick apply
Pharma Partnerships Manager
Optum —Dublin, County Dublin
- Full-time
- Negotiation
Site Operations Manager
Gist Limited —Clonshaugh, County Dublin
- €65,000 a year
- Monday to Friday
- Team management
- Warehouse experience
- Annual leave
- Employee assistance program
Hospitality Manager Monday - Friday
CH&CO —DUBLIN 2, County Dublin
- €50,000 a year
- Full-time
- Employee assistance program
3d
Office Manager & Bookkeeper
Roccul Ltd —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Estate Manager
Rapport —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hospitality
- Customer service
- Maintenance
Recruitment Delivery Manager
Teleperformance —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Recruiting
- Leadership
- Communication skills
Quick apply
Accommodation Manager
Apollo Language Centre —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- English
Quick apply
9d
Compliance Manager
ESB —Dublin, County Dublin
- €86,300–€101,600 a year
- Full-time
- Organisational skills
- SharePoint
- Communication skills
10d
Trading Team Manager (ROI)
B&Q —Dublin, County Dublin
- €39,000–€45,000 a year
- Part-time
- Employee assistance program
7d
Revenue Operations Manager, EMEA
Okta —Dublin, County Dublin
- €68,000–€93,500 a year
- Sales
- Continuous improvement
- Communication skills
- Annual leave
3d
Senior CRM & Retention Manager
Coastline Gaming —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
Quick apply
Operations Manager
Associated Air Services Limited —DUBLIN 13, County Dublin
- €40,000–€43,000 a year
- Full-time
- Team management
- No degree
- Organisational skills
Quick apply
10d
Assistant Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Territory Manager Ireland
Ormco —Dublin, County Dublin
Operations Manager For Mister Magpie Coffee
Mister Magpie Coffee —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
9h

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Tenant Engagement Manager

iCare Housing
Dublin, County Dublin

Quick apply

Job details

Full-time
€54,000–€60,000 a year
6 days ago

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Employee assistance program

Qualifications

Communication skills

Full job description

About iCare Housing

iCare Housing was originally established to play a role in providing sustainable housing outcomes for people in long term mortgage arrears. Since then, we have helped over 1,900 people to secure a safe, sustainable housing outcome. We have supported people in communities right across Ireland with homes in every local authority area.

Today, iCare continues to lead the way in Mortgage to Rent solutions and is the largest provider of these build and turnkey arrangements.

Our ambition is to continue to deliver real and transformative impact, delivering sustainable solutions in sustainable homes for people across Ireland.

About the role

As a member of the iCare Housing Tenant Services team, you will play a key role in engaging with and supporting iCare’s tenants and their tenancies. You will be responsible for the implementation of iCare’s Tenant Engagement Strategy. You will collaborate closely with colleagues within iCare Housing, this will include the asset management and new business teams.

As the Tenant Engagement Manager for the organisation, you will be performing the duties as laid out below. From time to time there may be a requirement to take on relevant tasks and projects additional to the role.

The Tenant Engagement Manager plays a key role in ensuring iCare Housing meets in regulatory and statutory obligations as an Approved Housing Body. Effectively supporting the needs of our tenants.

Main Duties

Managing the letting and allocations of properties per iCare’s Lettings Policy, including ensuring compliance with all regulations.
Developing and maintaining effective relationships with the local housing authorities and other referral agencies.
Interviewing and assessing prospective tenants and making allocation decisions with the support of the wider tenant team.
Co-ordinating the viewings of properties with prospective tenants at hand- over and re-let stage.
Liaising with support staff in the interviewing and allocation of properties for families and individuals with additional support needs.
Planning and delivering pre-tenancy programmes.
Building positive relationships with our residents, signposting additional community supports for vulnerable tenants, provide advice, information to tenants regarding entitlements and supports available.
Working with the property teams to ensuring properties are relet within a timely fashion, reducing rent loss to iCare while properties are void.
Advising prospective residents regarding tenancy agreements and responsibilities.
Respond to issues relating to Anti-Social Behaviour in a timely fashion.
Engaging with relevant third parties to ensure issues which may arise with iCares tenants are responded to in a timely manner.
Prepare cases for the Residential Tenancies Board (RTB) from Mediation through to Adjudication (where required).
Attending weekly in-house Rents & Arrears meetings, proactively engaging with households that are experiencing difficulties in paying their rents each week.

Additional Duties

Ensure iCare’s CRM systems are accurately updated and all tenant’s engagements are recorded accurately.
Work with iCare’s maintenance teams regarding access for repairs and servicing where additional support maybe required.
Carrying regular inspections of properties, and where iCare has management of whole developments ensure communal areas are in good order by means of regular site inspections.

Essential Criteria

3 years experience in a similar role.
Knowledge of regulation relating to Approved Housing Bodies (AHBs) and Charities.
Strong interpersonal and communication skills with a tenant first mindset.
Knowledge and awareness of related to tenancy management, social care, housing regulations/law.
Use of ﬁnancial management and/or CRM systems.
Data analysis/Problem solving.
Team working.
Professionalism.
Effective communication skills.
Full clean driving license.

Desirable Criteria

Third level qualification or equivalent in housing, property management, social care, or other related discipline.
Professional qualification (ICSH/CIH)
Experience of working within a social housing, property field.

Competencies Required

Teamwork
Customer focus
People skills
Initiative-taker
Planning & Organisation
Problem Solving
Time Management

iCare Employee Benefits

- Competitive Salary

- Generous Annual Leave Entitlement

- Paid Expenses

- Supports for Employee Learning and Development

- Employee Assistance Programme (EAP) and Wellbeing Support’s

- Income Protection

- Death in Service (4 times salary)

- Bike to Work Scheme

- Tax Saver Scheme

- Tenant Engagement Team have a designated work vehicle.

Pay: €54,000.00-€60,000.00 per year

Benefits:

Bike to work scheme
Employee assistance program

Work Location: In person

Quick apply

Refine Your Search

manager, credit & collections jobs in dublin, d

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