Find ireland managed services senior Jobs in dublin, d

Application Support Engineer, Managed Print Services
Bizquip Limited —Sandyford, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Flexitime
- Work from home
Quick apply
8d
EY Ireland Managed Services Senior
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Analysis skills
- Gym membership
- Referral programme
Senior Manager Business Development Lead - Managed Services
PwC —Dublin, County Dublin
- Full-time
- Business development
- Mentoring
- Business
Senior Associate - QC Technical Services
Amgen —Dún Laoghaire, County Dublin
- €52,756.95–€71,377.05 a year
- Bachelor's degree
7d
Estate Services Manager
Respond Housing Association —Dublin, County Dublin
- €70,125–€90,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
Quick apply
6d
Senior Director, Network Pricing Strategy
Optum —Dublin, County Dublin
- Full-time
- Leadership
- Analytics
Chief Technology Officer
FOODHUB —Dublin, County Dublin
- €200,000–€400,000 a year
- Full-time
- Hospitality
- Computer Science
- In-person
- Annual leave
Quick apply
1d
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply
Loss Prevention Internal Control Officer
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
Quick apply
Service Coordinator - Open Access Services
Merchants Quay Ireland —Dublin, County Dublin
- €45,659–€48,216 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Sales Advisor (Full Time, Dublin)
Dubarry of Ireland —DUBLIN 2, County Dublin
Quick apply
EY Ireland Managed Services Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Analysis skills
- Gym membership
- Referral programme
Pension Administrator
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Receptionist
Front Office - Temple Bar Hotel —DUBLIN 2, County Dublin
- €14.50 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance program
Quick apply
Head of Procurement
Sisk —Dublin, County Dublin
- Full-time
- No degree
- Construction
- Business
- Annual leave
Errors Manager
Monzo —Dublin, County Dublin
- €54,700–€66,690 a year
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
22h
Assistant Facilities Manager
CompassRock International —Dublin, County Dublin
- €55,000–€60,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
2d
EU Chief Operating Officer (PCF-42)
TrueLayer —Dublin, County Dublin
- Hybrid work
- No degree
Compliance & Risk Officer, Baillie Gifford Europe - 18 month fixed term contract
Baillie Gifford —Dublin, County Dublin
12d

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Application Support Engineer, Managed Print Services

Bizquip Limited
Sandyford, County Dublin

Quick apply

Job details

Permanent | Full-time
€30,000–€40,000 a year
8 days ago

Benefits

Company car
Flexitime
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Access
Azure
Customer service
Apache Hive
LogMeIn
Windows
SQL
Firewall
DHCP
JavaScript
IT support
LDAP
DNS
TeamViewer
TCP/IP
Communication skills
PowerShell
Active Directory

Full job description

Company overview

As a well-established, 2nd generation family-owned Irish company in operation since 1984 located in Sandyford, Dublin 18, Bizquip are a business (B2B) service provider, specialising in workspace solutions.

We offer a full turn-key solution to all office requirements across workplace technology, commercial interiors and office supplies.

Bizquip proactively support a large customer base of Government, corporate and SME clients nationwide.

Our Workplace Technology team includes 18 in-house technical team members, with vast experience in managed print services & document management solutions.

We are seeking an Application Support Engineer to join our experienced team, assisting with client-based solution deployment and support within our Workplace Technology team, with a focus on managed print services & document management solution support.

Role overview

Bizquip is seeking an Application Support Engineer to support customers using print management, secure print, cloud print, document workflow, and document management solutions.

This role is suited to someone with strong general IT, application support, troubleshooting, and customer service experience within managed print services and document workflow solutions.

The successful candidate will support solutions such as PaperCut MF & Hive, Tungsten ControlSuite & Printix, DocuWare, Laserfiche ECM MyQ, YSoft SAFEQ, and similar platforms.

This is primarily a post-sales support and application support role, covering remote support, helpdesk support, issue triage, configuration changes, customer communication, escalation management, documentation, and support for new implementations.

Ongoing support often involves troubleshooting various aspects of print management applications, such as; checking print queues, user sync, device status, embedded device behaviour, network connectivity, firmware differences, print drivers, logs, and PaperCut admin configuration, so the role needs a structured troubleshooter rather than someone who already knows every product.

Key responsibilities

Provide first and second line support for print management, secure print, cloud print, and document workflow solutions.
Support customer environments using PaperCut MF, PaperCut Hive, Print Deploy, Mobility Print, embedded MFD applications, scan workflows, and reporting.
Triage and resolve customer support tickets within agreed SLAs.
Troubleshoot issues relating to print queues, drivers, user authentication, card login, scan workflows, device connectivity, Active Directory sync, Microsoft 365, Azure / Entra ID, and network access.
Review PaperCut admin interface status, user logs, job logs, device errors, and support information.
Gather diagnostic information including screenshots, application logs, device logs, print provider logs, Windows Event Viewer logs, and print job details.
Support upgrades, minor configuration changes, user setup, group sync changes, print queue changes, and scan action amendments.
Escalate complex technical issues to senior engineers, vendors, or software partners where required.
Communicate clearly with customers, internal service teams, sales teams, and vendors.
Maintain accurate support notes, customer configuration records, knowledge base articles, and ticket documentation.
Provide remote support using tools such as TeamViewer, LogMeIn, and similar platforms.
Assist implementation engineers with testing, handover, and post-go-live support.

Essential skills and experience

2+ years’ experience in application support, IT support, helpdesk support, technical support, or software support, preferable within Managed Print Services.
Strong troubleshooting skills across Windows, Microsoft 365, Active Directory / Entra ID, networking, DNS, DHCP, TCP/IP, and basic firewall concepts.
Experience supporting business applications in a customer-facing or helpdesk environment.
Ability to read logs, follow structured troubleshooting steps, document findings, and escalate clearly.
Good understanding of Windows print queues, print drivers, shared printers, network printers, or willingness to learn.
Strong customer communication skills and ability to explain issues clearly.
Experience working to SLAs and managing support tickets.
Good documentation discipline.

Desirable experience

PaperCut MF, PaperCut Hive, PaperCut NG, Print Deploy, Mobility Print, Web Print, or Integrated Scanning.
Print server support, Windows Server, SQL basics, Azure, Microsoft 365, LDAP, or secure LDAP.
Ricoh, HP, Brother, or other MFD platforms.
Tungsten Printix, Tungsten ControlSuite, DocuWare, MyQ, YSoft SAFEQ, AP Essentials, or similar document workflow platforms.
Basic scripting such as PowerShell, SQL queries, batch files, or JavaScript.
Experience with ECM, document capture, scan workflows, or AP automation.
Experience supporting remote users and field-based customers.

Personal attributes

Practical, organised, and calm under pressure.
Strong problem solver with a methodical approach.
Customer-focused and professional.
Comfortable learning specialist software products.
Good attention to detail.
Able to work independently while escalating appropriately.
Strong written notes and documentation habits.

Pay: €30,000.00-€40,000.00 per year

Benefits:

Company car
Flexitime
On-site parking
Work from home

Application question(s):

Are you within commuting distance to Sandyford, Dublin?

Experience:

Managed Print Services: 3 years (preferred)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Sandyford, County Dublin

Quick apply

Refine Your Search

ireland managed services senior jobs in dublin, d

Application Support Engineer, Managed Print Services

EY Ireland Managed Services Senior

Senior Manager Business Development Lead - Managed Services

Senior Associate - QC Technical Services

Estate Services Manager

Senior Director, Network Pricing Strategy

Chief Technology Officer

Data Center Manager - Facilities

Loss Prevention Internal Control Officer

Service Coordinator - Open Access Services

Sales Advisor (Full Time, Dublin)

EY Ireland Managed Services Manager

Pension Administrator

Receptionist

Head of Procurement

Errors Manager

Senior IT Lead and Delivery Manager

Assistant Facilities Manager

EU Chief Operating Officer (PCF-42)

Compliance & Risk Officer, Baillie Gifford Europe - 18 month fixed term contract

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