Find insurance verification Jobs in dublin, d

Customer Service Specialist
FOODHUB —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Customer service
- English
- Data entry
- Annual leave
- Gym membership
Quick apply
22h
Insurance Verifications
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Customer service
- Clinic
- Organisational skills
- Employee assistance program
Quick apply
Enterprise Customer Success Manager (Hybrid)
Nitro —Dublin, County Dublin
- Bachelor's degree
- No degree
- Communication skills
Secondary Packaging Technologist
Takeda Pharmaceutical —Dublin, County Dublin
- €33,000–€45,320 a year
- Full-time
- Leaving certificate
- No degree
- Communication skills
- Fuel card
- Employee assistance program
13d
Releaser, QA
Baxter —Dublin, County Dublin
- No degree
- Communication skills
- Annual leave
5d
Admissions Supervisor
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
- Supervising experience
- Organisational skills
Quick apply
Senior Data Director (Hybrid)
Nitro —Dublin, County Dublin
Quick apply
9d
Account Executive - Small Business - Ireland OR UK Based (Office, Flex or Remote)
HubSpot —Dublin, County Dublin
- Sales
- English
- In-person
Senior Procurement Consultant (CWMF)
Greenville Procurement Partners —DUBLIN 6W, County Dublin
- €55,000–€70,000 a year
- Hybrid work
- No degree
- In-person
- Communication skills
Quick apply
Director/ Senior Director, Customer Success (Hybrid)
Nitro —Dublin, County Dublin
- English
- Leadership
- Communication skills
Account Executive (Small Business) - Middle East & Africa
HubSpot —Dublin, County Dublin
- Sales
- English
- In-person
IAM Architect
Integrity360 —Dublin, County Dublin
- Azure
- Management
- AWS
QC Microbiologist
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- English
- Bachelor's degree
- Communication skills
Field Service Engineer
Körber AG —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
Product Expert/ Technical Specialist (Hybrid)
Nitro —Dublin, County Dublin
- Computer Science
- English
- Master's degree
Senior Systems Analyst
Abbott Laboratories —Dublin, County Dublin
- Full-time
- No degree
- IT
- Manufacturing
API Enterprise Account Executive (Hybrid)
Nitro —Dublin, County Dublin
- AI
- Communication skills
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Dublin, County Dublin
- Full-time
- Remote
Senior Human Resources Associate
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
5d
Product Engineer – Electronics
Siemens Healthineers —Dublin, County Dublin
- Full-time
- No degree
- Leadership
- Free parking

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Customer Service Specialist

FOODHUB -
Dublin, County Dublin

Quick apply

Job details

Full-time
€30,000–€35,000 a year
22 hours ago

Benefits

Additional leave
Private dental insurance
Annual leave
Gym membership

Qualifications

Customer service
Call center
English
Technical support
Data entry
Phone etiquette

Full job description

Customer Service Specialist – Call Centre Experience Required

Location: No. 2 Dublin Landings, 2 North Wall Quay, Dublin 1, D01 V4A3
Working pattern: On-site, full-time
Shifts: During the first 3–6 months, working hours will be 11:00am–8:00pm. Following this initial period, shifts will transition to 2:00pm–11:00pm.
Start date: TBC
Training: Full structured training programme provided

FOODHUB IS GROWING — AND WE’RE BUILDING A CUSTOMER SERVICE CENTRE OF EXCELLENCE

Following a highly successful recruitment campaign, we are expanding our Dublin customer service hub and are now looking for experienced call centre professionals to join our team.

This role is not entry-level and is not suitable for candidates without prior call centre or phone-based support experience. We are specifically looking for people who are comfortable working in a fast-paced, KPI-driven call centre environment, handling high call volumes and challenging customer conversations.

If you have proven experience in a call centre, enjoy solving problems over the phone, and take pride in delivering consistent, high-quality service, Foodhub could be the right fit for you.

About Foodhub

Foodhub is a global technology platform supporting thousands of businesses worldwide. Our Customer Service team plays a critical role in keeping clients live, trading, and supported — often during busy or high-pressure periods.

We are building a high-performance, phone-first customer service operation in Dublin and are looking for people who are reliable, resilient, and comfortable being measured against clear performance expectations.

The role

As a Customer Service Specialist, you will act as the first point of contact for Foodhub clients via phone. You will be expected to take ownership of issues end-to-end, make clear decisions, and escalate only when necessary.

This role requires:

Confidence handling continuous inbound calls
Strong problem-solving and decision-making skills
High attention to detail
Comfort working to clear quality, productivity, and attendance standards

Key responsibilities

Handle inbound customer calls with a strong focus on First Call Resolution
Take full ownership of customer issues from start to finish
Accurately log and update customer records and actions taken
Identify whether issues are Customer Service or Technical and act accordingly
Support clients with:
Orders and delivery queries
Account access and verification
Datman registration and basic troubleshooting
Carry out proactive outbound calls (check-ins, promotions, follow-ups)
Use phone, SMS, and email effectively to resolve issues
Work consistently to defined KPIs covering quality, accuracy, and productivity

What we’re looking forEssential (non-negotiable)

Previous call centre or phone-based customer service experience
Proven experience handling high call volumes
Comfortable dealing with difficult or emotional customers by phone
Strong spoken and written English
High attention to detail and ability to follow processes accurately
Reliable attendance and punctuality
Comfortable receiving feedback and coaching to improve performance

Desirable

Experience in payments, EPOS, or technical support environments
Experience supporting customers in time-sensitive or high-pressure situations
Hospitality or restaurant industry exposure (as a plus, not a requirement)

Our CORE values

We expect every Customer Service Specialist to demonstrate our CORE values daily:

Care – Treat customers with respect, even under pressure
Ownership – See issues through to resolution, not hand-offs
Resolve – Focus on solutions, not excuses
Educate – Help clients understand the tools they use

What we offer

€30,000 – €35,000 salary (DOE)
33 days annual leave (including public holidays)
Option to buy up to 5 additional annual leave days
Paid day off on your birthday (when requested)
Discounted Bupa Select Complete Health Insurance
€35 monthly gym contribution
Full structured training programme
Clear performance expectations and progression pathways
A professional, high-accountability call centre environment

Final note

This role is best suited to people who:

Have prior call centre experience
Are comfortable being measured and coached
Take pride in handling challenging customer conversations
Want to build a career in a structured, performance-driven environment

If that sounds like you, we’d like to hear from you.

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Benefits:

Gym membership
Private dental insurance

Ability to commute/relocate:

Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

Call center: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

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