Find Insurance claims manager Jobs in Dublin, D

Claims Assessor - Income Protection
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
Medical Practice Manager
Healthcare Clinic —Dublin, County Dublin
- From €55,000 a year
- Full-time
- English
- Leaving certificate
- Clinic
- Employee discount
Quick apply
9h
Casualty Claims Manager
Berkshire Hathaway Specialty Insurance —Dublin, County Dublin
- Leadership
- Communication skills
- Negotiation
3d
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
Operations Manager M/F
Crédit Agricole Assurances —Dublin, County Dublin
- Customer service
- English
- Analysis skills
Insurance Project Manager – Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Business development
- Project management
- Communication skills
Motor Bodily Injury Claims Handler
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- No degree
- AI
Project Manager
Greenvolt —Dublin, County Dublin
- €80,000–€90,000 a year
- Full-time
- Management
- Project management
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
8d
Customer and Business Transformation - Insurance Sector - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
CCTV Analyst (part
Go-Ahead Ireland —Dublin, County Dublin
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Grade 3 Clerical Officer Patient Services
Bon Secours Health System Ireland —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
Account Manager
Synergy Security Solutions —DUBLIN 12, County Dublin
- €55,000 a year
- Weekend availability
- Management
- English
- Driving
- Employee assistance program
- Referral programme
Quick apply
Head of Planning and Performance Management, EMEA
Cover-More —Blanchardstown, County Dublin
- Full-time
- Remote
- Budgeting
- Leadership
- Accounting
- Employee assistance program
Quick apply
Finance Project Manager
Depaul —Dublin, County Dublin
- €58,493 a year
- Monday to Friday
- Hybrid work
- Accounting
- Budgeting
- Leadership
- Annual leave
- Employee assistance program
Quick apply
1d
Manager, Project Execution
Schneider Electric —Dublin, County Dublin
- Full-time
- Engineering
- English
- Master's degree
- Annual leave
- Employee assistance program
Operations Team Leader - France M/F
Crédit Agricole Assurances —Dublin, County Dublin
- Customer service
- English
- Bachelor's degree
11d
Technology Transformation Senior Manager - Insurance Sector
PwC —Dublin, County Dublin
- Full-time
Build the Future of AI with Us – Dublin (Hybrid)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
AI Project Manager (R-19384)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Annual leave
Quick apply
Sales & Tender Manager
Synergy Security Solutions —DUBLIN 12, County Dublin
- €70,000 a year
- Weekend availability
- Microsoft Powerpoint
- Sales
- English
- Employee assistance program
- Referral programme
Quick apply

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Claims Assessor - Income Protection

Irish Life Financial Services Limited -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time

Qualifications

Leadership
Communication skills

Full job description

Location:

Dublin, IE

Full Time Permanent position
Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations. Achieving this this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.

Role Overview

Reporting to the Claims or Underwriting Manager you will:

Take full ownership of complex, sensitive, and higher-value cases within delegated authority, delivering hight quality, fair and consistent decisions

Apply sound judgement to balance customer needs, commercial priorities, and governance standards

Act as a senior technical reference point, providing coaching, guidance, and peer review to strengthen capability and consistency

Drive process and digital initiatives, supporting the implementation of improved tools, workflows, and decision frameworks to enhance efficiency and customer experience

Monitor and report on service performance metric when required, providing actionable insights to management and contributing to governance reviews, audits, and technical forum

Foster a culture of collaboration, curiosity, and continuous improvement, actively building team capability and reviewing practices to enable improved service and customer experience, using Team Vision framework

What you will need to be successful in the role

Have a proven experience in Claims (IP/Protection) and/or Underwriting, with strong track record of case ownership and delivering excellent service

Demonstrated leadership, with a coaching mindset to support team learning and development

Accountability for managing cases end to end, ensuring quality, timeliness and positive outcomes for customer and the business

Ability to balance service, customer, commercial, and compliance considerations in decision-making, underpinned by high commercial awareness and sound judgment

Strong understanding of medical, contractual, and risk frameworks, as well as the broader regulatory environment

Evidence of contributing to process or digital improvement initiatives – e.g. digital enablement, or workflow/process optimisation

Excellent communication and influencing skills, with a track record of collaborating across teams and engaging senior colleagues

Experience in managing complex adviser or customer queries, including appeals, legal, or FSO-related cases

Curiosity about emerging medical, digital, and data developments shaping the future of decision-making

Experience of working closely with reassurers and CMOs

Proactive and growth oriented, dedicated to continuous improvement and effective collaboration.

Committed to achieving the Service objectives and contributing to the realisation of the Team Vision goals.

Diploma in Life & Disability Claims (DLDC), QFA, or equivalent qualification meeting Minimum Competency Code requirements

Alignment with Irish Life’s values

About us

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact [email protected] and we will be delighted to ensure you are fully supported to be your best.

ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Apply Now

Refine Your Search

insurance claims manager jobs in dublin, d

Claims Assessor - Income Protection

Medical Practice Manager

Casualty Claims Manager

Customer and Business Transformation - Insurance Sector - Manager

Operations Manager M/F

Insurance Project Manager – Manager

Motor Bodily Injury Claims Handler

Project Manager

Customer and Business Transformation - Insurance Sector - Senior Manager

CCTV Analyst (part

Grade 3 Clerical Officer Patient Services

Account Manager

Head of Planning and Performance Management, EMEA

Finance Project Manager

Manager, Project Execution

Operations Team Leader - France M/F

Technology Transformation Senior Manager - Insurance Sector

Build the Future of AI with Us – Dublin (Hybrid)

AI Project Manager (R-19384)

Sales & Tender Manager

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