Find Hospital operations manager Jobs in Dublin, D

Patient Services Supervisor Grade V
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leaving certificate
- Supervising experience
- Annual leave
8d
Duty Manager
LKQ Corporation —Sandyford, County Dublin
- Full-time
- Recruiting
- Communication skills
- Annual leave
- Employee assistance program
Grade VII Human Resources Business Partner
Beaumont Hospital —Dublin, County Dublin
- €60,013–€79,583 a year
- Full-time
- Management
- Research
- Analysis skills
5d
Grade VII: Directorate Services Manager for the HOPe Directorate
St. James's Hospital —DUBLIN 8, County Dublin
- €61,219–€79,583 a year
- Full-time
- English
6d
EHR Medication Management Build Team Member
UPMC —Dublin, County Dublin
- Oracle
- Doctoral degree
- ERP systems
- Annual leave
Grade VI, Facilities Manager NRS15451
Health Service Executive —Dublin, County Dublin
- Part-time
13d
Discharge Coordinator
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Account Manager
Stericycle —Dublin, County Dublin
- Sales
- Analysis skills
- Bachelor's degree
- Life insurance
8d
Grade VII: Directorate Services Manager for the HOPe Directorate
St James's Hospital —DUBLIN 8, County Dublin
- €61,219–€79,583 a year
- English
6d
Moves & Small Works Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- AutoCAD
- Microsoft Excel
- Customer service
Quick apply
Clinical Application Specialist
InterSystems —Dublin, County Dublin
- Nursing
- English
- Bachelor's degree
Quick apply
Warehouse Operator
Charles River Laboratories —Dublin, County Dublin
- Full-time
- Leaving certificate
- No degree
- Organisational skills
- Annual leave
- Employee discount
Administrator
Blackrock Health Blackrock Clinic —Blackrock, County Dublin
- Weekend availability
- Clinic
- IT
- Typing
Quick apply
Customer Care Associate
United Drug —Citywest, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
Application Specialist- PAS
InterSystems —Dublin, County Dublin
- Management
- Engineering
- English
Quick apply
Administrator/Medical Secretary
Hibernian Urology —DUBLIN 18, County Dublin
- €29,000–€40,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
Radiology Services Manager - UPMC Sports Surgery Clinic
UPMC —Santry, County Dublin
- Clinic
- Bachelor's degree
- Leadership
9d
Project Worker, Medically Supervised Injection Facility
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€40,798 a year
- Full-time
- Management
- Research
- No degree
Quick apply
EHR Systems Analyst
UPMC —Dublin, County Dublin
- Clinic
- IT
- Annual leave
Health Care Assistant - Theatre
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply

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Patient Services Supervisor Grade V

Bon Secours Health System Ireland -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Annual leave

Qualifications

Microsoft Office
Leaving certificate
Supervising experience
Data entry
IT
Medical terminology
Communication skills
Time management

Full job description

Job Title: Patient Access Supervisor Grade V

Contract Type: Full Time, Permanent Contract

Reporting to: Patient Services Manager

Job Purpose: To ensure that the patient admission is a seamless experience for the patient, the Hospital and the Consultant and is reflective of an environment where quality, respect, care and compassion are at the centre of all we do.

Job Summary: Responsible and accountable for the management of the operations of the administration staff in the Patient Access. Responsible and accountable for delivery of KPIs, across HR, cash collections, insurance validations and patient satisfaction. To ensure that all tasks are performed to the highest standard. The post holder will support , lead and be proactive in formulating and implementing new initiatives. The fundamental philosophy guiding this position is to promote and preserve the Bon Secours Mission, Values and Ethos.

________________________________________________________________________

Principal Duties and Responsibilities

(Not listed in order of priority)

Management & Reporting

Provide timely and accurate information to hospital management and clinicians.
Prepare, analyse, and present weekly, monthly, and ad-hoc reports.
Assist in formulating and implementing new initiatives.
Contribute to achieving immediate and long-term organisational objectives.

Staff Planning & Operations

Liaise with inpatient, day case, and outpatient departments, consultants, and staff to ensure priorities are met.
Optimise use of bed, theatre, and outpatient diagnostic capacity.
Plan, organise, and oversee daily workflow in Patient Services Points.
Set and deliver achievable targets (timely registration, cash collections, accurate data entry).
Manage staff rosters to ensure safe staffing levels and positive patient experiences.

Staff Training & Development

Orientate, supervise, and delegate workload effectively.
Devise and update SOPs to standardise processes across Patient Services.
Train, mentor, and upskill staff.
Foster a culture of participation, mentoring, and employee development.
Ensure team compliance with mandatory training requirements.

Quality

Develop and deliver a Monthly reports for the department.
Report complaints and incidents via QPulse.
Ensure adherence to all hospital policies and JCI standards.

Finance

Minimise credit exposure by reviewing patient accounts and liaising with patients.
Ensure departmental billing accuracy and timely resolution of queries.

People Management

Conduct performance reviews and identify staff development needs.
Oversee annual leave, time & attendance, and payroll compliance.
Promote teamwork and collaboration across Patient Services departments.
Provide cross-cover for fellow Grade V Supervisors.

General Duties

Handle escalated patient, consultant, and GP queries.
Address patient complaints with professionalism and care.
Develop effective working relationships with other departments.
Uphold Health & Safety regulations in all work practices.

Managing & Delivering Results

The post holder will demonstrate:

Excellent organisational and time management skills.
Ability to deliver efficiencies and adapt to a rapidly changing environment.
Strong prioritisation skills to meet competing deadlines.
Consistent achievement of KPIs, including:
- 95% Daily Cash Collection
- 100% Insurance Collection
- 100% Patient Insurance Validation
- 98% Mandatory Training Completion (team)
- 100% Safeguarding & Children First Compliance
- 98% Performance Reviews completed on time
- Development and delivery of induction and training programmes.

Confidentiality

Strict adherence to GDPR and patient confidentiality is required at all times.

Policies & Procedures

All duties will be carried out in line with hospital policies and procedures, which may be amended from time to time.

Job Particulars

Hrs: 35 hrs week Monday – Saturday. Hours of cover range from 06:45 to 17:30.

Flexibility required.

PERSON SPECIFICATION

Essential Qualifications

Education to a minimum of Leaving cert or equivalent

Desirable Qualifications

Level 6 or higher education

Essential Experience

Experience of managing and delivery a complex service
Excellent people management skills
Minimum 2 years’ experience of working in a healthcare environment
Experience of working collaboratively with multiple internal and external stakeholders, as relevant to this role
Experience of delivering change in a complex working environment

Desirable Experience

Team Lead or Supervisor Experience

Essential Skills

Effective problem-solving skills
Excellent knowledge of medical terminology
Excellent communication and interpersonal skills
Ability to maintain a high degree of confidentiality
Team leading, flexibility and excellent organisational ability
Excellent IT skills including MS Office, Hospital systems
Strong Time Management Skills to meet deadlines and objectives
Ability to evolve and adapt to a rapid changing environment
Evidence of interest and passion in engaging with and delivering on better outcomes for service users

Desirable Skills

iPIMS, Claimsure, Softworks, RIS, PACS

Closing date for receipt of application 28th July 2026

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact [email protected]

Apply Now

Refine Your Search

hospital operations manager jobs in dublin, d

Patient Services Supervisor Grade V

Duty Manager

Grade VII Human Resources Business Partner

Grade VII: Directorate Services Manager for the HOPe Directorate

EHR Medication Management Build Team Member

Grade VI, Facilities Manager NRS15451

Discharge Coordinator

Account Manager

Grade VII: Directorate Services Manager for the HOPe Directorate

Moves & Small Works Manager

Clinical Application Specialist

Warehouse Operator

Administrator

Customer Care Associate

Application Specialist- PAS

Administrator/Medical Secretary

Radiology Services Manager - UPMC Sports Surgery Clinic

Project Worker, Medically Supervised Injection Facility

EHR Systems Analyst

Health Care Assistant - Theatre

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