Find Guest experience expert Jobs in Dublin, D

Guest Experience Expert
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
7d
Front Desk Associate
WeWork —Dublin, County Dublin
- Full-time
- Hospitality
- Bar
- Customer service
Workplace Experience and Services Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
Experienced Tour Leader - Ireland
Back-Roads Touring co. —Dublin, County Dublin
- Remote
- Microsoft Excel
- Customer service
- Hotel
Quick apply
Retail Sales Associate (part-time)
Canada Goose UK Retail Limited, Ireland Branch —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Workplace Experience and Services Manager
JLL —Dublin, County Dublin
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Director of People and Culture
Ardan Collective —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee discount
Quick apply
1d
Beverage Manager - The Convention Centre Dublin
Levy —DUBLIN 1, County Dublin
- €45,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Accommodation Assistant
Castleknock Hotel —DUBLIN 15, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Free parking
- Employee assistance program
Quick apply
Programme Manager
Go-Ahead Ireland —Ballymount, County Dublin
- Master's degree
- Bachelor's degree
- Budgeting
- Employee assistance program
Wedding and Events Executive Hotel
Castleknock Hotel —Castleknock, County Dublin
- Full-time
- Social media management
- Hotel
- No degree
- Free parking
- Employee assistance program
Quick apply
5d
Graduate Manager
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Hospitality
- Leadership
- Hotel experience
- Free parking
- Employee assistance program
Quick apply
Operations Manager - 4 Star Luxury Hotel
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Referral programme
Quick apply
11d
Construction Project Controls Lead (Dublin)
Mitchell McDermott —Dublin, County Dublin
- Full-time
- Computer skills
- Construction experience
- In-person
Quick apply
Graduate Construction Consultancy Project Manager (Dublin)
Mitchell McDermott —Dublin, County Dublin
- Full-time
- Computer skills
- In-person
- Construction Management
Quick apply
14h
Associate/Senior Quantity Surveyor - Data Centres
Mitchell McDermott —Dublin, County Dublin
- Full-time
- IT
- Construction experience
- In-person
Quick apply
Associate/Senior Quantity Surveyor (MEP) - Data Centres
Mitchell McDermott —Dublin, County Dublin
- Full-time
- Electrical experience
- IT
- Construction experience
Quick apply

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Ground Floor - Team Member
Premier Inn —DUBLIN 8, County Dublin
Shifts: Includes evenings, weekends and busy guest periods. You’ll be helping guests, supporting teammates and keeping the hotel running smoothly.
Up to €15.25 an hour
Quick apply
14h
Front Desk Associate
WeWork —Dublin, County Dublin
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.

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Guest Experience Expert

Marriott International, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Supervising experience
Multi-line phone systems

Full job description

Additional Information
Job Number26086838
Job CategoryRooms & Guest Services Operations
Location27 St. Stephen's Green, Dublin, Dublin, Ireland
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience expert jobs in dublin, d

Guest Experience Expert

Front Desk Associate

Workplace Experience and Services Manager

Experienced Tour Leader - Ireland

Retail Sales Associate (part-time)

Workplace Experience and Services Manager

Director of People and Culture

Beverage Manager - The Convention Centre Dublin

Accommodation Assistant

Programme Manager

Wedding and Events Executive Hotel

Graduate Manager

Operations Manager - 4 Star Luxury Hotel

Construction Project Controls Lead (Dublin)

Graduate Construction Consultancy Project Manager (Dublin)

Associate/Senior Quantity Surveyor - Data Centres

Associate/Senior Quantity Surveyor (MEP) - Data Centres

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