Find German customer relationship manager Jobs in Dublin, D

Manager, Customer Product Support
Asana —Dublin, County Dublin
- €95,000–€108,000 a year
- Spanish
- Leadership
- Communication skills
- Work from home
Quick apply
Senior Account Manager, Large Customer Sales (English, German)
Google —Dublin, County Dublin
- €96,000–€98,500 a year
- Full-time
- Sales
- English
- Business development
11d
Strategic Agency Manager, Google Customer Solutions, EMEA (German)
Google —Dublin, County Dublin
- €92,000–€94,500 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
14d
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Account Manager, Google Shopping Solutions, Central Europe (German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
7h
API Enterprise Sales Executive (German Market)
Revolut —Dublin, County Dublin
- €14,000–€20,600 a month
- Full-time
- Remote
- Sales
- English
- No degree
Account Manager, Large Customer Sales, Enterprise (English)
Google —Dublin, County Dublin
- €96,000–€98,500 a year
- Full-time
- Sales
- English
- Business development
5d
Account Manager, LCS, Retail and Groceries (French, German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
13d
Account Manager, Google Shopping Solutions, Early Careers (German)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Sales Manager, SMB Sales, Google Customer Solutions (German Market)
Google —Dublin, County Dublin
- €114,000–€117,000 a year
- Full-time
- Sales
- English
- Business development
YouTube Account Manager, LCS Retail (German)
YouTube —Dublin, County Dublin
- €96,000–€98,500 a year
- Full-time
- Business development
- Bachelor's degree
- No degree
Digital Marketing - Acquisition - German Speaker
Accenture —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Leaving certificate
- No degree
- Annual leave
7h
Digital Marketing - Account Manager - Sales Manager - German Speaker
Accenture —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Social media management
- Customer service
5d
Account Manager German Market M/F
Crédit Agricole Assurances —Dublin, County Dublin
- Sales
- English
- Banking
Account Development Representative, German Speaking
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Salesforce
Manager, Sales Development - German-speaker
Salesforce —Dublin, County Dublin
- Full-time
- Management
- Sales
- English
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Enterprise Business Development Manager - German- Dublin
JUJUR —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Communication skills
- Employee assistance program
Business Development Representative | German | Dublin based
Workday —Dublin, County Dublin
- €35,200–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Account Manager, LCS DE Enterprise (English, German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- Marketing
- English
12d

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Manager, Customer Product Support

Asana -
Dublin, County Dublin

Quick apply

Job details

€95,000–€108,000 a year

Benefits

Work from home

Qualifications

French
Spanish
Portuguese
SaaS
Leadership
Communication skills
German

Full job description

We're looking for a grounded leader to help us move from our current state to a more mature, structured, and strategic support organization. Reporting to the Head of Customer Product Support, you will be the primary accountable person for the EMEA region, leading a regional team of Individual Contributors and Leads. Our immediate goal is to add experienced leadership to the region to ensure every team member receives fair and equitable guidance, coaching, and support. Our Customer Support team helps customers find clarity in their work and get results with Asana; we are Asana experts and productivity savants who are passionate about investing in our customers' success.

This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you'll achieve

Regional Team Accountability & Leadership Development: Serve as the primary accountable leader for the EMEA Customer Product Support team. Your immediate focus (first 6-12 months) will be stabilizing the team, managing individual contributors and lead(s). You will provide coaching, mentorship, and structured feedback to strengthen technical expertise, customer excellence, and leadership capability.
KPI Accountability: Independently own accountability for team-wide KPIs (CSAT, SLA attainment, backlog management, etc.) and proactively drive improvements through coaching and process discipline.
Senior Escalation Point: Provide oversight and guidance on high-visibility or high-sensitivity customer escalations, ensuring clear resolution paths and stakeholder alignment with internal teams (Sales, Solutions, Services, Success, etc.).
Drive Product & Process Improvements: Proactively surface product issues and customer pain points to senior Support Leadership with clear data, storytelling, and business impact framing.
Foster Team Culture: Build a culture grounded in Asana Support Team's Mission, Vision, and Values, driving customer-first thinking, ownership, and teamwork.

About you

Experience: 8+ years in customer-facing support, success, or services roles, including 4+ years in direct people leadership within the SaaS space, demonstrating sustained career growth and mastery of the customer journey.
Proven Leadership: Demonstrated ability to manage, coach, and motivate high-performing customer support teams, specifically proven through effectively handling high-visibility, sensitive escalations while driving team-wide accountability and performance against strategic goals.
Team Transformation: Experience scaling customer support teams through cultural and operational changes and successfully pivoting from high-volume, reactive support to a strategic, value-add approach that consistently improves CX metrics and customer retention
Partner Support Expertise: Direct experience collaborating with channel, solutions, and service partners to streamline workflows, improve support processes within the partner ecosystem, and ensure consistent customer experience delivery across all support channels.
Operational Track Record: Strong, measurable track record of delivering against key performance indicators (KPIs) and successfully implementing process improvements that ensure operational consistency, efficiency, and a high bar for service quality across the team.
Strategic Communicator: Highly effective communicator and compelling storyteller, proficient at building robust, trusting relationships with customers and collaborating internally to translate customer feedback into actionable business strategy.
Adaptability: Proven ability to thrive in ambiguity and fast-paced, high-growth environments, with a strong bias for action, prioritizing decisions that promote long-term scalability and continuous improvement across the entire support operation.
Nice to Have: Proven track record of managing support teams operating in multiple languages (German, French, Spanish, Portuguese) and deep experience supporting complex technical products.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

What we'll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between €95,000-108,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences

#LI-Hybrid

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.

Quick apply

Refine Your Search

german customer relationship manager jobs in dublin, d

Manager, Customer Product Support

Senior Account Manager, Large Customer Sales (English, German)

Strategic Agency Manager, Google Customer Solutions, EMEA (German)

Account Manager - German Speaking

Account Manager, Google Shopping Solutions, Central Europe (German)

API Enterprise Sales Executive (German Market)

Account Manager, Large Customer Sales, Enterprise (English)

Account Manager, LCS, Retail and Groceries (French, German)

Account Manager, Google Shopping Solutions, Early Careers (German)

Sales Manager, SMB Sales, Google Customer Solutions (German Market)

YouTube Account Manager, LCS Retail (German)

Digital Marketing - Acquisition - German Speaker

Digital Marketing - Account Manager - Sales Manager - German Speaker

Account Manager German Market M/F

Account Development Representative, German Speaking

Manager, Sales Development - German-speaker

Account Manager

Enterprise Business Development Manager - German- Dublin

Business Development Representative | German | Dublin based

Account Manager, LCS DE Enterprise (English, German)

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