Find Customer solutions agents with fluent i Jobs in Dublin, D

Quality Expert Reviewer - Arabic/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- Bilingual
- No experience needed
- English
- Annual leave
Transcon Agent
Expeditors —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Organisational skills
Quick apply
13d
Senior Reference Data Associate - Nordic language requirement (FTC)
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Service Cloud Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
AI Builder, Emerging Talent - Italian Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Technical Support Engineer (Blockchain & Backend Development)
Binance —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- DevOps
- English
Quick apply
AI Builder, Emerging Talent - DACH Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
AI Builder, Emerging Talent - French Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Senior People Consultant - Fixed Term 16 Month Contract
Workday —Dublin, County Dublin
- €72,200–€108,400 a year
- Full-time
- Customer service
- English
- Human resources
Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
AI Builder, Emerging Talent - Swedish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
AI Builder, Emerging Talent - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- English
Commercial Graduate Sales Path - Swedish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
AI Builder, Emerging Talent - Hebrew Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Commercial Graduate Sales Path - Polish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
Commercial Graduate Sales Path - German Market (August start)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
Technical Support Engineer - French speaking
Salesforce —Dublin, County Dublin
- Full-time
- English
- SQL
- JavaScript
Strategic Account Executive - Global
BLP Digital AG —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- English
Business Development Representative | German | Dublin based
Workday —Dublin, County Dublin
- €35,200–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce

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Quality Expert Reviewer - Arabic/English

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time
€42,667 a year

Benefits

Annual leave

Qualifications

Bilingual
Arabic
No experience needed
English

Full job description

Overview:

Multi Channel- Quality Expert Reviewer (Fluent Bilingual Arabic/English speakers) - Dublin City Centre

Must be able to evidence previous Content Moderator Experience

Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!

Start Dates: Various

Location: Onsite Dublin city centre (no work at home option currently available)
Salary: € 42,667 per annum
Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00
Training: 4 weeks on site in Dublin
Contract: Permanent
Background Checking:
- Right to Work
- Criminal Record Check
- Credit Check
- Any other associated checks
Joining the team: Please note that this role is fully office based in Dublin.

**Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Duties and responsibilities

You will be supporting the quality review of the Client workflows managed by the Clients Global

Operations team including but not limited to:

a) Content Moderation - content includes the following topics unless otherwise mutually agreed:

Organizing or credibly threatening violence
Promoting self-harm
Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
Misrepresentation, impersonation and privacy violations
Hate speech, bullying
Phishing, spam, and malware
Child Exploitation
Nudity, pornography
Sexual solicitation
Others as mutually agreed in an SCN

b) ID Review and Authenticity/Access Flows;
c) Escalations.

The Services shall support the quality review of the following Client workflows managed by Clients Special

Ops/Global Risk Ops (GRO) focus on the following areas:

HERO (viral/meme content)
DOI (Dangerous Organization)

"High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each ‘agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials."

Values we look for you to have:

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration- You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What you get from us -

Healthcare insurance
Death in service
Annual leave 20days + 10 days bank holiday
4% pension
Bonus (non contractual and applicable for certain roles)

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Apply Now

Refine Your Search

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