Find customer service agent – travel insurance Jobs in dublin, d

Customer Service Agent – Travel Insurance
Cover-More —Blanchardstown, County Dublin
- €29,000 a year
- Weekend availability
- Sales
- Customer service
- SharePoint
Quick apply
23h
Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
3d
Call Centre Agent (22.5 hours p/week)
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
2d
Call Centre Sales Agent
The AA —Dublin, County Dublin
- From €27,750 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
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2d
Passenger Service Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- Customer service
- English
- Supervising experience
- Employee assistance program
- Sick pay
Quick apply
Driving Agent
Sky Handling Partner —Dublin, County Dublin
- €16 an hour
- Weekend availability
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
Ground Handling Agent
Sky Handling Partner —Dublin, County Dublin
- €27,865–€31,200 a year
- Weekend availability
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
Sales Advisor - Loyalty Team
PrepayPower —Dublin, County Dublin
- €29,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Aircraft Appearance Operative
Sky Handling Partner —Dublin, County Dublin
- €14.74–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
Baggage Handling Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Referral programme
Quick apply
Aircraft Cleaner
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
AI Engineer (Salesforce & Customer Contact Platforms)
CarTrawler —Dublin, County Dublin
- Hybrid work
- Master's degree
- Annual leave
- Employee assistance program
9d
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Balance Management & Analysis
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee assistance program
14d
Asset & Wealth Management, Operations MI Analyst, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Excel
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- SQL
- Employee assistance program
Senior Operations Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- No degree
- Employee assistance program
8d
Lead Sales Engineer
Afiniti —Dublin, County Dublin
- Up to €133,830 a year
- Analysis skills
- AI
- Communication skills
D2D Retention Advisor
PrepayPower —Dublin, County Dublin
- €32,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Business Development Manager - Property Professionals
PrepayPower —Dublin, County Dublin
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
6d
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
22h

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Customer Service Agent – Travel Insurance

Cover-More -
Blanchardstown, County Dublin

Quick apply

Job details

Permanent | Full-time
€29,000 a year
23 hours ago

Benefits

Free or subsidised travel

Qualifications

Sales
Customer service
SharePoint
Communication skills

Full job description

Description:
Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

This role is part of our Cover-More Europe team. Cover-More Europe provides insurance solutions through a number of different customer-facing brands across travel, car hire, specialty, and pet sectors in the United Kingdom, Ireland and the rest of Europe. For more than twenty years, we have been delivering insurance policies through our distribution partnerships. We know what is important to our partners, and we deliver simple and seamless customer experiences based on our genuine commitment to protection and care.

The start date for this role is Monday 27th July 2026 and is based in our Blanchardstown office:

Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN

The training period for this role is approximately 8 weeks. We want to ensure you are set up for success, so our preference is for there to be no holidays in this time.

What’s the job?

Join a team that makes a real difference for travellers worldwide! In this role, you’ll be the first point of contact for customers and partners, delivering exceptional service and guidance that ensures our customers can travel with confidence.

You’ll provide clear, accurate, and compliant advice on travel insurance policies, coverage, and claims.
You’ll handle enquiries across phone, email, and messaging channels, turning challenges into positive experiences.
You’ll understand customer needs, offer tailored solutions, and ensure satisfaction from start to finish.
You’ll interpret policy details and coverage levels to resolve queries efficiently and in line with procedures.
You’ll aim to meet and exceed quality, response time, and customer satisfaction targets while managing queries within agreed timelines.
You’ll escalate complex issues when needed, ensuring every customer feels supported and valued.

What are we looking for?

You’ll have strong written and verbal communication skills – you can communicate with anyone
You’ll have previous customer service or sales experience, ideally within a call centre environment, however this is not essential
You’ll have the ability to assess information quickly with attention to detail and ask questions when required
You’ll have a passion for providing customer service and solving customer problems
You’ll be flexible with shifts including weekdays and occasional weekends/bank holidays as required

Why choose us?

We value optimism, caring, togetherness, reliability, results focus and forward-thinking.

We have more than 2900 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy – after an initial training period – ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance…so start planning for your next trip today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!

Cover-More Services Limited is regulated by the Central Bank of Ireland and authorised by the Financial Conduct Authority for UK Business.

#LI-Hybrid

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and you can find out more about our Total Rewards here. Additional rewards may include short-term incentive bonuses and increases based on merit. If your salary expectations are not in line with the proposed salary published for this role, you are still encouraged to apply. We will consider applications from talented individuals with the relevant experience, skills, education and attitude on a case-by-case basis.

The compensation shown reflects a national market range and the proposed salary for this position is €29,000 with short-term incentive bonus eligibility of 5%.

Internal applications close 11th June 2016

If you are interested in applying for an internal position, please familiarise yourself with the Internal Applications section of the Recruitment Selection and Separation policy. You can find this policy on the People & Culture SharePoint here.

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Refine Your Search

customer service agent – travel insurance jobs in dublin, d

Customer Service Agent – Travel Insurance

Call Centre Agent - Breakdown Assistance

Call Centre Agent (22.5 hours p/week)

Call Centre Sales Agent

Passenger Service Agent

Driving Agent

Ground Handling Agent

Sales Advisor - Loyalty Team

Aircraft Appearance Operative

Baggage Handling Agent

Aircraft Cleaner

AI Engineer (Salesforce & Customer Contact Platforms)

Front Desk Hospitality Agent

Balance Management & Analysis

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Senior Operations Analyst

Lead Sales Engineer

D2D Retention Advisor

Business Development Manager - Property Professionals

Field Marketing Manager

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