Find Customer service advocate Jobs in Dublin, D

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Trust and Safety New Associate VE - Kurdish - CL13
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
AsstMgr-Front Office I
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Customer Success Manager
EXOGROUP —Dublin, County Dublin
- Full-time
- Remote
- Bilingual
- Spanish
- English
- Relocation assistance
- Annual leave
Quick apply
6d
Content Strategist (Fixed-Term Contract)
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
1d
Technical Support Specialist (French speaking)
EIS —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Windows
Quick apply
11d
Retention & Subscription Specialist (English & Spanish)
Clio —Dublin, County Dublin
- €49,600–€67,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
Assistant Front Office Manager
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Director, Customer Support
Vectra —Dublin, County Dublin
- Salesforce
- Mentoring
- Linux
- Work from home
- Life insurance
Quick apply
Team Leader - Claims
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
7d
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Barista
Food by Compass —Dublin, County Dublin
- Monday to Friday
- Management
- Customer service
- Food service
Pharma Partnerships Manager
Optum —Dublin, County Dublin
- Full-time
- Negotiation
Senior Area Manager, Ireland - Tommy Hilfiger & Calvin Klein
Tommy Hilfiger —Dublin, County Dublin
- Full-time
4d
UKI Business Consulting - Customer Transformation, Service Designer - IXD, SC
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Research
- Master's degree
- Gym membership
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
Senior Manager, Government Relations (Europe)
D-Wave Quantum Inc. —Dublin, County Dublin
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
UKI Business Consulting - Customer Transformation, Service Designer - IXD, Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Research
- Master's degree
- Gym membership
Cloud Solution Architect (Contact Center / Voice specialization)
Microsoft —Dublin, County Dublin
- €79,700–€133,900 a year
- Full-time
- Spanish
- Azure
- Computer Science
3d
UKI Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Research
- Master's degree
- Gym membership
- Referral programme

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Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Amazon Data Services Ireland Limited -
Dublin, County Dublin

Apply Now

Job details

Full-time
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
CCTV
English
Microsoft Office
AWS
Surveillance
Security
Leadership
Analytics

Full job description

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS’ EMEA Non Traditional Environment Physical Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure support, ideally data centers.
As a Data Center Security Specialist you will be tasked with driving operational security excellence in a control room setting. You will provide support to on-site security and other customers by completing remote security tasks via a chat/phone system. Your vigilance will drive a culture of quality, support, and proactive identification of physical security vulnerabilities for remediation. You will interface directly with customers from across the globe. You will extract metrics and observe improvements by looking at available data. You will write and implement security procedures and directives, reports, develop presentations, and advise leadership on the status of physical security operations. The ideal candidate will be open to working non-traditional hours to support a 24x7 security operation.

Key job responsibilities

Coordinate the activities with internal and external stakeholders.
Coordinate the activities of a professional contract guard force.
Interface with and assist in mobilizing vendors involved in system repairs and new security construction.
Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed.
Foster working relationships to educate Data Center business partners and stakeholders on NTE Security posture, processes and procedures.
Foster working relationships to educate Data Center business partners and stakeholders on false alarm reductions.
Extract metrics and observe improvements by looking at and analyzing data.
Verify Data Center security programs are delivered to meet defined global security standards.
Develop strategies for improving electronic surveillance and access controls.
Draft reports and prepare presentations on the status of physical security operations.
Collaborate with managers in writing and implementing security processes and procedures.
Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards.
Be able to work a 24/7/365 shift pattern.
As this is a sovereign cloud region, the selected candidate requires EU Citizenship and residency.

BASIC QUALIFICATIONS

Speak, write, and read fluently in English, and have the ability to take direction in English
Experience developing and implementing of standards, policies and programs or equivalent
Experience collecting, analyzing, and utilizing data to drive process and system improvements
Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote

PREFERRED QUALIFICATIONS

Experience managing contract security and physical security operation programs such as access control/intrusion detection and CCTV surveillance systems
Experience working with data and analytics
Experience working on multi-team, cross-disciplinary projects
Experience analyzing data and creating reports for leadership
Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
Experience with Microsoft Office tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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customer service advocate jobs in dublin, d

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Trust and Safety New Associate VE - Kurdish - CL13

AsstMgr-Front Office I

Customer Success Manager

Content Strategist (Fixed-Term Contract)

Technical Support Specialist (French speaking)

Retention & Subscription Specialist (English & Spanish)

Assistant Front Office Manager

Director, Customer Support

Team Leader - Claims

Developer Relations AI (100% remote)

Barista

Pharma Partnerships Manager

Senior Area Manager, Ireland - Tommy Hilfiger & Calvin Klein

UKI Business Consulting - Customer Transformation, Service Designer - IXD, SC

Data Center Security Manager

Senior Manager, Government Relations (Europe)

UKI Business Consulting - Customer Transformation, Service Designer - IXD, Manager

Cloud Solution Architect (Contact Center / Voice specialization)

UKI Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager

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