Find credit collections Jobs in dublin, d

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract
IVC —Dublin, County Dublin
- Remote
- Customer service
- No degree
Credit & Collections Specialist
Cadence Design Systems —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
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Fiserv —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
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Part-Time Credit Controller
MediaHQ —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
Credit Controller
Yuno Energy —Dublin, County Dublin
- €36,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
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Manager, Internal Controls
paypal —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Interim Transformation Lead (Credit & AR) - Temporary Contract
AMCS Group —Dublin, County Dublin
- Full-time
- Remote
- Leadership
Quick apply
Senior Network Partner Reinsurance Specialist – Credit Control
AXA —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Balance Management Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Access
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Accounts Assistant
Talbot Hotel Stillorgan —Dublin, County Dublin
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Free parking
- Life insurance
Quick apply
Commercial Credit Manager
Element Fleet Management —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
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- Microsoft Excel
Customer Finance Specialist (Accounts Receivable)
Mondelēz International —Coolock, County Dublin
- Full-time
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Accounts Receivable Specialist
Geotab —Dublin, County Dublin
- Full-time
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- Google Suite
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VP, Aircraft Leasing
Willis Lease Finance Corporation —Dublin, County Dublin
- Engineering
- Finance
- Bachelor's degree
Quick apply
Enforcement Specialist (6 month FTC)
Turas Mobility Services Ltd. —Dublin, County Dublin
- €34,000 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
Lock Up Manager
Forvis Mazars —DUBLIN 2, County Dublin
- Analysis skills
- Leadership
Accounts Receivable Accountant
acre security —Dublin, County Dublin
- Full-time
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Account Executive – Enterprise, Commercial Lines, Broking
Ardonagh Europe —Dublin, County Dublin
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Senior Global AR Operations Analyst
Workday —Dublin, County Dublin
- Full-time
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6d
Finance Operations Lead
Meta —Dublin, County Dublin
- Sales
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Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

IVC -
Dublin, County Dublin

Apply Now

Job details

Fixed term

Qualifications

Customer service

Full job description

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

At IVC Evidensia, our Central Collections team plays a vital role in supporting our veterinary practices and clients by managing outstanding balances in a fair, professional, and customer-focused way. As a Case Official, you will be responsible for managing client accounts, engaging with clients through inbound and outbound contact, agreeing appropriate repayment solutions, and resolving cases efficiently while maintaining high standards of service, compliance, and empathy.

This is an entry-level role and a great opportunity for someone looking to build experience in a structured, supportive collections or customer contact environment, with clear development pathways into senior and leadership roles.

This role is being offered on a 6-month fixed term contract basis.

Key Accountabilities/Responsibilities:

Client & Case Management

Manage client accounts through inbound and outbound communication channels (phone, email, letters).

Engage with clients to understand their circumstances and agree appropriate repayment solutions.

Resolve assigned cases through standard processes, ensuring timely and accurate outcomes.

Maintain a professional, empathetic, and customer-focused approach in all interactions.

Operational Delivery

Work to agreed treatment strategies, policies, and processes to deliver consistent outcomes.

Meet individual productivity, quality, and compliance targets.

Maintain accurate and complete case notes, records, and documentation.

Escalate complex, sensitive, or vulnerable cases appropriately to Senior Case Officials or Team Leaders.

Compliance, Risk & Quality

Adhere to Debt Management Policy, Client Vulnerability Policy, Data-Protection Policy and standards, and complaints procedures as well as our IVC Code of Responsibility.

Identify and flag potential vulnerability indicators and follow agreed support processes.

Participate in quality assurance activities and respond positively to feedback and coaching.

Maintain auditable records and follow required controls and procedures.

Team & Continuous Improvement

Participate in training, coaching, and team development activities.

Contribute to a positive team culture focused on accountability, learning, and continuous improvement.

Share feedback and ideas to improve client experience and operational effectiveness.

Experience/Qualifications:

Essential:

Experience in a customer service, contact-centre, collections, or client-facing role.

Confident communicator with the ability to handle sensitive or challenging conversations calmly and professionally.

Strong attention to detail with the ability to follow processes and maintain accurate records.

Basic numeracy and literacy skills, with confidence using systems and technology.

Willingness to learn, develop, and take on feedback.

Desirable:

Previous experience in collections

Experience working in a regulated or client-sensitive environment (e.g. healthcare, financial services, utilities).

Awareness of vulnerability or affordability considerations (training will be provided).

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

credit collections jobs in dublin, d

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

Credit & Collections Specialist

Collections Analyst

Part-Time Credit Controller

Credit Controller

Manager, Internal Controls

Interim Transformation Lead (Credit & AR) - Temporary Contract

Senior Network Partner Reinsurance Specialist – Credit Control

Balance Management Analyst

Accounts Assistant

Commercial Credit Manager

Customer Finance Specialist (Accounts Receivable)

Accounts Receivable Specialist

VP, Aircraft Leasing

Enforcement Specialist (6 month FTC)

Lock Up Manager

Accounts Receivable Accountant

Account Executive – Enterprise, Commercial Lines, Broking

Senior Global AR Operations Analyst

Finance Operations Lead

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