Find Client engagement & operations lead Jobs in Dublin, D

Client Engagement & Operations Lead
Capgemini —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Program Lead - Global Markets Operations
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Sustainability & Partnerships Senior Executive
Guaranteed Irish —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Hybrid work
- Marketing
- Business development
- Project management
- Wellness program
- Annual leave
Quick apply
3d
Butlers Factory Tour Manager
Butlers Chocolate Cafe —DUBLIN 17, County Dublin
- €37,000–€40,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Wellness program
- Employee assistance program
Quick apply
Client Relationship Management - Senior Vice President
Apex Group —Dublin, County Dublin
- Full-time
Implementation Manager
Front —Dublin, County Dublin
- €85,000–€96,800 a year
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Annual leave
Office Manager & Bookkeeper
Roccul Ltd —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Research Manager
EPIC - The Irish Emigration Museum —DUBLIN 1, County Dublin
- Part-time
- Hybrid work
- Research
- Mentoring
- Epic
Quick apply
22h
Project Director - ESB Operations
Actavo —Dublin, County Dublin
- €110,000–€130,000 a year
- Leadership
- Employee assistance program
- Referral programme
14d
Client Operations Manager - 12m FTC
PIMCO —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
9d
EVP, Hedge Funds Strategy and Operations Lead
Citco —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Operations Senior Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- No degree
Quick apply
Financial Institutions Client Executive (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
5d
European CISO
FNZ —Dublin, County Dublin
- Full-time
- No degree
Head of Project Management
Elwood Roberts —Dublin, County Dublin
- €65,000–€95,000 a month
- Full-time
- Agile
Quick apply
Manager, People Business Partnerships, EMEA & APAC
Clio —Dublin, County Dublin
- €96,800–€145,200 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
Director of Consulting & Delivery Leadership – ABS
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
Quick apply

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Client Engagement & Operations Lead

Capgemini -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Apply Now

Refine Your Search

client engagement & operations lead jobs in dublin, d

Client Engagement & Operations Lead

Client Engagement & Operations Lead

Program Lead - Global Markets Operations

Sustainability & Partnerships Senior Executive

Butlers Factory Tour Manager

Client Relationship Management - Senior Vice President

Implementation Manager

Office Manager & Bookkeeper

Research Manager

Project Director - ESB Operations

Client Operations Manager - 12m FTC

Community Engagement Project Worker

EVP, Hedge Funds Strategy and Operations Lead

Operations Senior Manager

Project Coordinator

Financial Institutions Client Executive (Vice President)

European CISO

Head of Project Management

Manager, People Business Partnerships, EMEA & APAC

Director of Consulting & Delivery Leadership – ABS

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