Find chat support Jobs in dublin, d

Customer Support Agent
EVO Payments International GmbH, Branch Ireland (Dublin) —Dublin, County Dublin
- Full-time
- Customer service
- No experience needed
- Research
Quick apply
14d
Customer Assistant - Camden Street Express
Tesco Ireland —DUBLIN 2, County Dublin
- Full-time
- Employee assistance program
2d
Customer Assistant - Dorset street exp
Tesco Ireland —DUBLIN 3, County Dublin
- Part-time
- Employee assistance program
1d
IT Help Desk Agent
Arthur Cox —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
- Annual leave
Quick apply
6d
Team Member (Admin)
NEXT —Blanchardstown, County Dublin
- €9.91–€14.15 an hour
- Part-time
2d
IT Service & Support Technician (15 Month Fixed Term)
Lidl —DUBLIN 24, County Dublin
- €37,500 a year
- Full-time
- Computer Science
- English
- Windows
- Free parking
6d
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Team Member
NEXT —Carrickmines, County Dublin
- €9.91–€14.15 an hour
- Call to connect
1d
Customer Care Team Member
123 Money —Dundrum, County Dublin
- Full-time
- Leaving certificate
- No degree
- Organisational skills
- Annual leave
13d
Team Member (Delivery)
NEXT —Dundrum, County Dublin
- €9.91–€14.15 an hour
- Part-time
- Customer service
8d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
17h
Client Optimization Specialist - Bilingual French
Indeed —Dublin, County Dublin
- €30,000–€46,000 a year
- Full-time
- English
- No degree
- In-person
- Annual leave
- Sick pay
Quick apply
8d
Product Support Specialist
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
Technical Support Engineer
WalkMe —Dublin, County Dublin
- Full-time
- Customer service
- English
- HTML
- Annual leave
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
Junior Marketing Executive (Graduate Role)
Unify Brands —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Social media management
- Bachelor's degree
Quick apply
15h
Pharmacy Dispenser
Boots —Dublin, County Dublin
- Part-time
- Customer service
Customer Assistant Phoneshop (20-25 Hours) - Celbridge
Tesco Ireland —Maynooth, County Kildare
- Part-time
- Employee assistance program
9h
Trust and Safety (Triage Support work) - Process Associate - English – On Site Dublin
Genpact Ireland Private Limited —Dublin, County Dublin
- Full-time
- Azure
- English
- Master's degree
Quick apply

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Customer Support Agent

EVO Payments International GmbH, Branch Ireland (Dublin) -
Dublin, County Dublin

Quick apply

Job details

Full-time
14 days ago

Qualifications

Customer service
No experience needed
Research
POS
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically No Relevant Experience Required

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
Previous customer service experience

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Computer Skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

chat support jobs in dublin, d

Customer Support Agent

Customer Assistant - Camden Street Express

Customer Assistant - Dorset street exp

IT Help Desk Agent

Team Member (Admin)

IT Service & Support Technician (15 Month Fixed Term)

Customer Experience Agent

Team Member

Customer Care Team Member

Team Member (Delivery)

Customer Support Specialist (Spanish Speaking)

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Client Optimization Specialist - Bilingual French

Product Support Specialist

Technical Support Engineer

Data Center Security Manager

Junior Marketing Executive (Graduate Role)

Pharmacy Dispenser

Customer Assistant Phoneshop (20-25 Hours) - Celbridge

Trust and Safety (Triage Support work) - Process Associate - English – On Site Dublin

I want to receive the latest job alerts for chat support in dublin, d

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