Find Business consulting digital op model/process improvement and business analyst, sc Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Manager - Fund Accounting
SS&C Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Data Transformation Director / Senior Manager | Data & Analytics | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Solutions Consultant, Global Payroll
Rippling —DUBLIN 2, County Dublin
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
Senior, Scientific Writer II
Novartis —Dublin, County Dublin
- €63,675.50–€118,254.50 a year
- Full-time
- Doctoral degree
- English
- Master's degree
14d
Assistant Professor in Applied Mathematics and Theoretical Physics
Trinity College Dublin —Dublin, County Dublin
- €43,425–€103,582 a year
- Full-time
- Research
- Master's degree
Senior Manager Business Development Lead - Managed Services
PwC —Dublin, County Dublin
- Full-time
- Business development
- Mentoring
- Business
Director of Software Engineering
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree
VP of Software Engineering
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree
QA Manufacturing Analyst
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
6d
Senior Manager Service Architect
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Negotiation
Customer Assistant
Boots —Dublin, County Dublin
- Part-time
- Customer service
- Retail sales
- Employee discount
4h
Senior Quantity Surveyor
Collen Construction —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Contracts
Civil Design Engineer
Mercury Engineering —Dublin, County Dublin
- Master's degree
- No degree
- Construction
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Chief 1 Cardiac Physiologist of Cath Lab
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Bachelor's degree
7d
Senior AD Chemist
Ipsen Manufacturing Ireland Ltd —Dublin, County Dublin
- Full-time
- Bachelor's degree
Assistant Store Manager - Hickeys Edenmore SC
Hickeys Pharmacy Group —Raheny, County Dublin
- Part-time
- Mentoring
- Communication skills
- Referral programme
Quick apply
Supervising Pharmacist
Boots —Dublin, County Dublin
- Full-time
- Employee discount

I want to receive the latest job alerts for business consulting digital op model/process improvement and business analyst, sc in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business consulting digital op model/process improvement and business analyst, sc jobs near dublin, d

Pharmacist jobs in Dublin, County Dublin

Accounting Manager jobs in Dublin, County Dublin

Electronics Technician jobs in Dublin, County Dublin

Customer Assistant jobs in Dublin, County Dublin

Quality Assurance Analyst jobs in Dublin, County Dublin

Quantity Surveyor jobs in Dublin, County Dublin

Senior Writer jobs in Dublin, County Dublin

Assistant Professor jobs in Dublin, County Dublin

Production Designer jobs in Dublin, County Dublin

Learning Experience Designer jobs in Dublin, County Dublin

Civil Construction jobs in Cork, County Cork

Pharmacist jobs in Ardee, County Louth

Community Pharmacist jobs in Dublin, County Dublin

Supervising Pharmacist jobs in Edenmore, County Dublin

Support Pharmacist jobs in Galway, County Galway

Pharmacist jobs in Limerick, County Limerick

Inventory Manager jobs in Dublin, County Dublin

Design Manager jobs in Dublin, County Dublin

Software Engineering Internship jobs in Dublin, County Dublin

Biomedical, Engineering Graduate jobs in Limerick, County Limerick

Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

business consulting digital op model/process improvement and business analyst, sc jobs in dublin, d

Desktop & Site Support Engineer

Manager - Fund Accounting

Data Transformation Director / Senior Manager | Data & Analytics | Technology Consulting

Desktop Support Engineer

Solutions Consultant, Global Payroll

Senior, Scientific Writer II

Assistant Professor in Applied Mathematics and Theoretical Physics

Senior Manager Business Development Lead - Managed Services

Director of Software Engineering

VP of Software Engineering

QA Manufacturing Analyst

Senior Manager Service Architect

Customer Assistant

Senior Quantity Surveyor

Civil Design Engineer

Electronics Technician 3 - Dublin, Ireland

Chief 1 Cardiac Physiologist of Cath Lab

Senior AD Chemist

Assistant Store Manager - Hickeys Edenmore SC

Supervising Pharmacist

I want to receive the latest job alerts for business consulting digital op model/process improvement and business analyst, sc in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected