Find Ai governance analyst, service delivery, trust and safety Jobs in Dublin, D

AI Governance Analyst, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €110,000–€112,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
4h
Intelligence Analyst, Global Trend Detection - Trust & Safety
TikTok —Dublin, County Dublin
- Social media management
- SQL
- Presentation skills
8d
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Transformation Governance Lead, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €138,000–€141,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
1d
Rapid Response Analyst, EMEA - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- SQL
- Project management
- Bachelor's degree
1d
Officer, Festivals and Events
Failte Ireland —DUBLIN 1, County Dublin
- €58,528–€83,697 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Grade V Officer Clinical Trial Co-ordinator
St. James's Hospital —DUBLIN 8, County Dublin
- €52,758–€63,110 a year
- Full-time
7d
Monitoring & Performance Assessment Case Officer (AO Grade) Permanent
Irish Medical Council —Dublin, County Dublin
- €41,176 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- No degree
- Annual leave
- Employee assistance program
Quick apply
6d
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Trust & Safety New Associate - Persian (CL13)
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
2d
Compliance Analyst, Conduct Risk - 12 month FTC
AXA —DUBLIN 1, County Dublin
- Communication skills
6d
Application Support Analyst
Version 1 —Dublin, County Dublin
- €45,000–€54,000 a year
- Full-time
- Hybrid work
- Oracle
- Writing skills
- SQL
- Employee assistance program
- Employee discount
Quick apply
8d
Privacy Consultant - Europe, Ireland
Zaviant —Dublin, County Dublin
- Remote
- Bachelor's degree
- Organisational skills
- Business
Quick apply
Clinical Research Specialist (Entry Level) (6 Month Fixed Term Contract)
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Nursing
- Computer skills
- Communication skills
- Gym membership
- Life insurance
Quick apply
5d
Airside Operations and Safety Officer
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Recruiting
- Communication skills
7d
Digital Trust & Privacy Consultant
Deloitte —Dublin, County Dublin
- €45,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
13d
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Data Scientist, Transparency & Observability - Trust and Safety
TikTok —Dublin, County Dublin
- Engineering
- SQL
- Analysis skills
Regulatory Response Analyst, Malay - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- Management
- English
- Project management
Systems & Infrastructure Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI

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AI Governance Analyst, Service Delivery, Trust and Safety

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€110,000–€112,000 a year
4 hours ago

Qualifications

Contract management
Sourcing
Law
Vendor management
Master's degree
Bachelor's degree
AI

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in sourcing, contract management, vendor operations, or program management within a technical operations environment (e.g., BPO, AI, SaaS, or Trust and Safety).
Experience managing end-to-end vendor contract life-cycles, including the development of Master Service Agreements (MSAs), Statements of Work (SOWs), and Service Level Agreement (SLAs).
Experience leading operational system migrations or platform rollouts in a global environment.

Preferred qualifications:

Experience building internal databases or intelligence platforms to track supplier capabilities and performance.
Specific experience transitioning teams to platforms like Lighthouse or equivalent vendor management systems.
Conceptual understanding of the machine learning lifecycle, training data requirements, and metrics like precision, recall, and model drift.
Proven ability to build operational and commercial frameworks from scratch in areas with no pre-existing playbook.
Demonstrated success in shifting vendor models from traditional staff augmentation (T&M) to outcome-oriented, output-priced managed services.

About the job

As a part of the Service Delivery team, within Trust and Safety, you will focus on the strategy, governance, and optimization of a large global contingent workforce. As the landscape shifts, the team is driving the transition from traditional staff augmentation to innovative, managed services and hybrid workflows. You will partner with teams across Legal, Security, Engineering, and external Vendor partners to bring intelligent automation, AI-assisted workflows, and human expertise together to build operations. As a part of the Service Delivery team member, you will have the unique opportunity to design and implement some of the most technologically advanced and complex operations around the world.

As the AI Governance Specialist, you will report directly to the Transformation Governance Lead. You will act as the key execution engine driving T&S's contract modernization, intelligence and operational transition.

In this role, you will take on a highly dynamic, dual-nature scope: initially, you will lead the transition to Lighthouse and use of automation in the contracting space, consolidating and automating our transactional governance processes while leading the support for our legacy COMO contract estate. As this legacy footprint will decline over time, you will expand our future-state AI contracting framework, where you will design agile contract templates, output-based pricing models, and quality-focused Service Level Agreement (SLA) structures for next-generation AI suppliers.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €110000 - €112000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Oversee the COMO contract register, tracking renewal dates, obligations, compliance, and lead negotiations, resolve liabilities, flag and resolve restrictive clauses to AI transition.
Design, test, and iterate output-based contract templates for specialized AI services (e.g., gold-standard labeling, Human-in-the-Loop, LLM evaluation, and auto-rater oversight) to support rapid piloting and scaling.
Implement robust, contractually binding SLA frameworks utilizing technical parameters like precision, recall, data completeness, and annotation accuracy, and architect innovative commercial remedies, service credits, and penalties for quality failures in an AI context, shifting away from legacy headcount or volume-based SLA models.
Serve as the Service Delivery Buying Hub contact, ensuring all external contracts strictly adhere to BORM governance.
Partner with cross-functional stakeholders to create an internal vendor intelligence platform that centralizes and synthesizes supplier capabilities, increasing speed to contracting, helping future sourcing and pilot allocations.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Refine Your Search

ai governance analyst, service delivery, trust and safety jobs in dublin, d

AI Governance Analyst, Service Delivery, Trust and Safety

Intelligence Analyst, Global Trend Detection - Trust & Safety

Trust and Safety Team Lead, International

Transformation Governance Lead, Service Delivery, Trust and Safety

Rapid Response Analyst, EMEA - Trust & Safety

Officer, Festivals and Events

Grade V Officer Clinical Trial Co-ordinator

Monitoring & Performance Assessment Case Officer (AO Grade) Permanent

Service Delivery Manager

Trust & Safety New Associate - Persian (CL13)

Compliance Analyst, Conduct Risk - 12 month FTC

Application Support Analyst

Privacy Consultant - Europe, Ireland

Clinical Research Specialist (Entry Level) (6 Month Fixed Term Contract)

Airside Operations and Safety Officer

Digital Trust & Privacy Consultant

Trust & Risk Agent

Data Scientist, Transparency & Observability - Trust and Safety

Regulatory Response Analyst, Malay - Trust & Safety

Systems & Infrastructure Analyst

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