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Promotions / Information / Communications Officer
Seirbhís Iompair Tuaithe CTR T/A TFI Local Link Donegal Sligo Leitrim —Killybegs, County Donegal
- From €35,000 a year
- Full-time
- Marketing
- Organisational skills
- Communication skills
- Sick pay
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Promotions / Information / Communications Officer
Seirbhís Iompair Tuaithe CTR T/A TFI Local Link Donegal Sligo Leitrim —Killybegs, County Donegal
Draft clear, customer‑focused content for notices, posters, leaflets, website updates, social media and digital channels.
From €35,000 a year
Quick apply

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Promotions / Information / Communications Officer

Seirbhís Iompair Tuaithe CTR T/A TFI Local Link Donegal Sligo Leitrim
Killybegs, County Donegal

Quick apply

Job details

Full-time | Fixed term
From €35,000 a year

Benefits

Bike to work scheme
Company pension
Free or subsidised travel
Sick pay
On-site parking

Qualifications

Marketing
Organisational skills
Communications
Communication skills
B Driving Licence

Full job description

We are seeking a Promotions / Information / Communications Officer to support the delivery of accurate, timely and accessible passenger information across our public transport services. This is a key customer‑focused role, responsible for publishing and promoting timetables, route information and service updates, while also providing meaningful reporting and insights to management.

The role involves active engagement with external stakeholders including local authorities, third‑level institutions, community organisations and advocacy groups, and may require attendance at meetings and events outside standard office hours.

Key Responsibilities

Produce, maintain and publish timetables, route information and service updates
Coordinate and communicate planned and unplanned service changes, including disruptions and diversions
Draft clear, customer‑focused content for notices, posters, leaflets, website updates, social media and digital channels
Promote new services, timetable changes and service improvements
Compile regular and ad‑hoc management reports, including analysis of customer information, usage trends and non‑performative or low‑demand routes
Contribute insights that support service reviews, planning and operational decision‑making
Prepare and deliver presentations to external stakeholders, including local authorities, colleges, Age Alliance groups, community organisations and other partners
Represent the organisation professionally at meetings, forums, outreach activities and public information sessions
Attend meetings or events outside normal working hours, as required by the role
Coordinate and manage promotional merchandise and materials, including ordering, storage, stock control and distribution
Liaise with operations, scheduling, planning and customer service teams to source accurate service and performance information
Ensure all passenger information is accurate, accessible and compliant with branding, accessibility and regulatory standards
Update digital platforms and support real‑time passenger information systems where applicable
Monitor customer feedback, complaints and service queries, identifying trends and recurring issues
Support public engagement initiatives and promotional campaigns as required

Essential Requirements

Third‑level qualification in Communications, Marketing, Journalism, Transport Studies or a related discipline or equivalent relevant experience
Full, clean Category B driving licence, with a willingness to travel as required
Proven experience in a communications, information or promotions role
Excellent written and verbal communication skills with strong attention to detail and accuracy
Ability to present complex information clearly to diverse audiences
Experience compiling reports, briefings or presentations for internal or external stakeholders
Strong organisational skills, with the ability to manage multiple priorities
Confidence engaging with external stakeholders and representing the organisation
Flexibility to attend out‑of‑hours meetings and events when required
Competency in the Irish language would be an advantage

Pay: From €35,000.00 per year

Benefits:

Bike to work scheme
Company pension
Free or subsidised travel
On-site parking
Sick pay

Work Location: In person

Quick apply

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