Title: Quality Controller
Type: Permanent, Full-Time
Hours: 40 hours per week, worked in line with business and production requirements, with flexibility required to support operational needs
Location: Bray, Co. Wicklow
Salary: Competitive
About Avoca
With 13 locations across Ireland, Avoca continues to build on a strong heritage rooted in craftsmanship, quality, and community. While our traditions are long established, our focus remains firmly on the future. Today, Avoca is recognised as one of Ireland's most progressive retail and food businesses, with award-winning cafes, restaurants, and food markets offering high-quality, artisanal products.
Role Purpose
The Quality Controller is responsible for ensuring the consistent delivery of food safety and quality standards across the production site. This role plays a key part in protecting the Avoca brand by embedding robust food safety practices, maintaining compliance, and driving continuous improvement within the Food Safety & Quality Management System.
Key Responsibilities
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Ensure full compliance with all food safety, legal, and internal standards, including the effective implementation and maintenance of the HACCP system.
- Actively monitor the production floor to ensure products are manufactured safely, efficiently, and in line with approved SOPs and quality expectations.
- Support the ongoing management and continuous improvement of the site's Food Safety & Quality Management System.
- Escalate any breakdowns or risks within the system to senior management in a timely and structured manner.
- Maintain and support HACCP documentation, ensuring it remains accurate, up to date, and audit-ready.
- Lead the investigation of customer complaints, identifying root causes and working cross-functionally to implement corrective actions.
- Conduct internal audits, product testing, and verification activities to ensure ongoing compliance and standards are maintained.
- Analyse and report on key quality metrics, including weekly and monthly reporting, identifying trends and areas for improvement.
- Support the management and resolution of non-conforming products and processes.
- Work closely with the Food Safety & Quality Manager to proactively identify and address risks.
- Deliver internal training and ensure appropriate sign-off and understanding across teams.
- Ensure all activities are carried out in line with Avoca's Code of Conduct and company values.
Requirements / Desirable
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Ability to reliably commute to Bray, Co. Wicklow.
- Flexibility to support operational requirements, including cover for team members where needed.
- Strong attention to detail with a structured and proactive approach to problem-solving.
- Experience working within a food production or retail food environment is desirable.
- Knowledge of HACCP and food safety standards is highly desirable.
Why Work With Us
At Avoca, we value people who take pride in quality, care about the customer experience, and want to contribute to a growing, evolving business. In return, we offer:
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Pension Scheme
- Professional Development Opportunities
- Health & Wellness Programmes
- Employee Assistance Programme
- Employee Share Purchase Plan
- Employee Referral Bonus
- Family Friendly Policies
- Life Assurance Benefit
- Cycle to Work Scheme
