Find Customer care manager Jobs in County Roscommon

Assistant Leisure Centre Manager
Hodson Bay Hotel —County Roscommon
- Full-time
- Customer service
- Organisational skills
- Time management
Quick apply
10d
Yard Supervisor
Chadwicks Group —Roscommon, County Roscommon
- Overtime
- Microsoft Office
- No degree
- Computer skills
2d
Hire Operative/Driver
Chadwicks Group —Roscommon, County Roscommon
- Full-time
- No degree
- Sick pay
Sales Surveyor
Rentokil Initial Group —Roscommon, County Roscommon
- €30,385–€36,000 a year
- Full-time
- Microsoft Excel
- Communication skills
- Employee assistance program
Quick apply

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Assistant Leisure Centre Manager

Hodson Bay Hotel -
County Roscommon

Quick apply

Job details

Permanent | Full-time
10 days ago

Qualifications

Customer service
Organisational skills
Time management

Full job description

Main Duties

To fulfil all management and development duties and support the General Manager with any duties required by the business and its departments, including staff rosters.
To be a flexible and adaptable member of the Management team, working together with the General Manager as a team player to achieve the aims and profile required for the business.
Responsible while on duty for the security of the Leisure Centre, its staff, guests, monies and equipment.
To ensure that the very highest standards are adhered to at all times by way of thorough training and direction with your staff and daily site inspections.
To lead, motivate and coach staff within the Leisure Centre.
Required to have the utmost level of attention to detail at all times, as well as excellent developmental, organisational and time management skills.
To ensure a thorough understanding of Leisure Centre business.
Responsible for all aspects of day to day running of the Leisure Centre ensuring good organization, effective and efficient systems, professionalism of staff and service offered.
To ensure corporate standards are achieved at all times (Uniform, Printed Matter, and Behaviours).
Ability to plan, lead and develop all aspects of the business to continued growth, success and profit.
To initiate and instigate continual new ideas and avenues for guaranteed future development.
To investigate all complaints in a courteous and efficient manner and ensure that they are responded to in a professional and timely manner.
To proactively drive and sell Leisure Centre Memberships.
To organise all relevant external training as and when required.
To instigate any new systems, policies and procedures you feel necessary to ensure continued growth and success of the business.
To ensure that all areas of the Leisure Centre are cared for and kept in excellent condition at all times.
To lead and train the Leisure Centre team to ensure the highest level of delivery, knowledge and experience at all times.
To develop and contribute to the development of the Training Manuals (SOP Manuals) for the Leisure Centre.
To control overheads by careful stock control records and purchasing.
To ensure an excellent standard of customer care and professionalism are achieved at all times.

OTHER DUTIES

Any other duties as directed by the General Manager.

This job description is neither definitive nor restrictive and may be modified occasionally to meet the changing needs of the business.

Requirement:

2-3 years management experience in a leisure centre
Up to date pool lifeguard award with IWS or RLSS
Gym qualification NCEF or equivalent
Swim Teachers awards with IWS, Swim Ireland or RLSS whilst not essential would be desirable
Supervisory Management qualification with ILAM
Pool Plant qualification with ILAM
Proven experience of working as part of a team
Excellent planning and organisational skills
Excellent customer service and interpersonal skills
Ability to work without direct supervision
Capacity for flexibility, change and innovation
A relevant third level qualification would be desirable but not essential

Quick apply

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customer care manager jobs in county roscommon

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