Find Medical receptionist Jobs in County Meath

Medical Secretary
OFP —Moynalty, County Meath
- €15–€18 an hour
- Part-time
- Microsoft Word
- Windows
- Microsoft Office
- Employee assistance program
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Medical Secretary

OFP -
Moynalty, County Meath

Quick apply

Job details

Permanent | Part-time
€15–€18 an hour
9 days ago

Benefits

Employee assistance program
On-site parking

Qualifications

Microsoft Word
Windows
Microsoft Office
Administrative experience
Medical terminology
Communication skills
Office experience

Full job description

Job Title: Medical Secretary

Reports to: Practice Manager

Purpose: To provide accurate and timely administrative support and an empathetic and efficient first point of contact experience for anyone accessing the practice, ensuring that everyone is acknowledged in a professional, friendly and helpful manner.

Duties may include:

Reception

Ensure all visitors and callers are acknowledged promptly in a courteous and professional manner. Confidentiality must be maintained at all times.

Receive patients and record their attendance
Answer the telephone and screen calls
Record and convey messages, transfer calls appropriately
Schedule patient appointments
Provide information on the practice
Oversee the waiting area
Manage email communication
Process and respond to requests for information, repeat prescriptions and medical certs

Financial

Manage charges and payments and ensure same is entered on the system and balanced daily. Ensure that all billing of patients takes place on a prompt and regular basis and all patient accounts are kept up to date.

Process charges
Collect and record payments
Bill patients according to practice billing procedure
Daily reconciliation of cash
Collect/manage STCs

Office

Perform administrative duties in a timely manner as required, ensuring that the reception and waiting areas are kept tidy and clean.

Maintain and manage patient records, including GMS panel management
Scan, file and shred documents
Handle incoming and outgoing post and communications
Type documents such as medical reports, referral letters
Maintain stock of forms and office supplies

Key Competencies

Communication & interpersonal skills

Demonstrate high level communication and interpersonal skills, remaining calm and professional under pressure.
Communicate effectively with other organisations to coordinate patient care.
Maintain trust and confidentiality with all stakeholders, using discretion when dealing with sensitive information.

Planning & organising

Multi-task and prioritise with meticulous attention to detail.
Maintain accurate documentation using practice management system, IT and information management procedures, including recall/reminder systems.
Implement accurate claiming and billing procedures to ensure practice viability.
Manage supplies and resources within budget.

Teamwork & collaboration

Demonstrate a high level of team work, support, engagement and communication with the practice team.
Work as an inclusive member of the team, providing appropriate mentoring and guidance for registrars, medical students and other staff.

Judgement & problem-solving

Identify critical issues, consider options and develop practical solutions.
Decide on appropriate solution, implement and monitor effectiveness.

Self-management

Adapt to change willingly and effectively.
Take responsibility for own tasks and performance.
Act with confidence without direct supervision.

Additional Competencies

Professional & technical expertise

Operate practice management software effectively.
Operate Microsoft Office applications effectively (Word, Outlook).
Operate phone system effectively.

Personal Development

Willing to undertake professional development as required by the practice.

Selection Criteria

Essential

Working knowledge of Windows-based software systems
Strong computer literacy
Excellent communication skills, written and verbal

Desirable

Previous experience in a busy medical reception or similar administrative position
Previous experience with our practice management software (Socrates)
An understanding of the GMS system
An understanding of medical terminology, medical and health professional organisations and relevant stakeholders

Pay: €15.00-€18.00 per hour

Benefits:

Employee assistance program
On-site parking

Work Location: In person

Quick apply

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