Now Hiring at The Grace
The Grace | Where Excellence meets Opportunity
Westport, County Mayo | Full-Time | Pre-Opening Opportunity
Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.
Job Summary:
The Food & Beverage Supervisor supports the daily operations of The Grace Westport Estate's food and beverage outlets, ensuring a seamless guest experience and the consistent delivery of service excellence. Working under the guidance of the Assistant Manager, this role is hands-on in leading service teams, maintaining operational standards, and upholding the property's commitment to refined hospitality.
Key Responsibilities
Guest Experience
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Support the delivery of attentive, personalised service in accordance with luxury standards.
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Address guest requests and concerns promptly, escalating issues to management where appropriate.
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Monitor the dining floor to ensure guest satisfaction and service consistency throughout operations.
Operational Excellence
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Oversee daily restaurant set-up, table allocations, and service readiness.
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Coordinate with the kitchen and bar teams to maintain smooth service flow and communication.
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Ensure dining and service areas uphold the highest standards of cleanliness, ambience, and presentation.
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Support adherence to daily checklists, SOPs, and closing procedures.
Team Supervision & Support
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Supervise and motivate front-of-house staff including servers, hosts, and food runners.
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Assist with pre-service briefings, communicating daily specials, menu changes, and key service priorities.
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Support the Assistant Manager with team scheduling, onboarding, and performance feedback.
Inventory & Financial Awareness
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Assist in monitoring stock levels of service items, linens, and consumables.
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Report shortages or wastage to management to support cost-control measures.
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Support cash handling, billing, and POS accuracy throughout service periods.
Menu & Beverage Knowledge
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Maintain thorough understanding of menu items, ingredients, and beverage pairings.
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Promote menu specials and recommend pairings to enhance the guest dining experience.
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Support training initiatives to keep the team informed and confident in menu delivery.
Compliance & Safety
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Ensure adherence to food hygiene, allergen awareness, and safety standards.
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Maintain accurate documentation for daily operational and health & safety requirements.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.
Required Experience & Skills
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1-2 years' experience in a supervisory or senior service role within a luxury, or fine dining environment.
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Strong interpersonal and communication skills with a guest-first mindset.
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Demonstrated ability to lead by example in a fast-paced, team-oriented environment.
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Familiarity with POS systems, reservations management, and basic reporting.
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Sound knowledge of food and beverage operations; wine knowledge an advantage.
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Fluent in English; additional languages beneficial.
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Eligibility to work in Ireland.
The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.
