Find customer service coordinator Jobs in county limerick

New Patient Coordinator
Shields Dental & Orthodontic Clinic —Limerick, County Limerick
- €40,000–€50,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Clinic
- Business development
- Employee discount
Quick apply
6h
Client Care Coordinator/ Administrator
Comfort Keepers Ireland —Limerick, County Limerick
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Client Care Coordinator/ Administrator
Comfort Keepers Homecare Ireland —Limerick, County Limerick
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply

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New Patient Coordinator
Shields Dental & Orthodontic Clinic —Limerick, County Limerick
Manage and respond to new patient enquiries via phone, email, website, and social media channels. Proactive in following up enquiries and building rapport with…
€40,000–€50,000 a year
Quick apply
6h
Coordinator / Junior Executive - Sales Administration
Perfetti Van Melle —County Limerick
Professional qualification or Bachelor’s degree or in Sales, Marketing, Business Administration or a related field.
14d

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New Patient Coordinator

Shields Dental & Orthodontic Clinic
Limerick, County Limerick

Quick apply

Job details

Full-time
€40,000–€50,000 a year
6 hours ago

Benefits

Bike to work scheme
Employee discount
On-site parking

Qualifications

Administrative experience
Business development
Communication skills
Office experience

Full job description

About Us

At Shields Dental Clinic, we are committed to delivering exceptional patient care and creating outstanding experiences from the very first interaction. As our practice continues to grow, we are seeking an enthusiastic and organised New Patient Coordinator to join our team and play a key role in supporting both patient experience and business growth.

About the Role

This is a dynamic and rewarding position that combines new patient coordination, front-of-house communication, and business development support. The successful candidate will be responsible for managing new patient enquiries, ensuring a seamless patient journey, and helping convert enquiries into booked consultations.

Working closely with our Marketing, Clinical, and Reception teams, you will contribute directly to the continued success and growth of the practice while maintaining the high standards of service our patients expect.

Key Responsibilities

Manage and respond to new patient enquiries via phone, email, website, and social media channels.
Convert enquiries into booked consultations through professional and proactive communication.
Follow up on patient enquiries and treatment consultations to maximise appointment bookings.
Support diary management and appointment scheduling to optimise clinic capacity.
Deliver an exceptional first impression and patient experience at every touchpoint.
Assist with patient retention initiatives and ongoing communication.
Maintain accurate patient records and enquiry tracking systems.
Collaborate with Marketing, Clinical, and Reception teams to support practice growth objectives.
Ensure all patient interactions reflect the clinic's values and commitment to outstanding care.

About You

We are looking for someone who is:

Personable, professional, and genuinely patient-focused.
Highly organised with excellent attention to detail.
Confident communicating with people both in person and over the phone.
Proactive in following up enquiries and building rapport with prospective patients.
Comfortable managing multiple tasks in a fast-paced environment.
Positive, enthusiastic, and solution-oriented.
A strong team player who enjoys contributing to shared goals.

Skills & Experience Essential:

Excellent verbal and written communication skills.
Strong organisational and administrative abilities.
Strong commercial acumen.
Professional telephone manner.
Competent with computer systems and digital communication platforms.
Ability to multitask and prioritise effectively.

Desirable:

Previous experience in a customer-facing, reception, sales, hospitality, healthcare, or patient care role.
Business development experience
Experience working in a dental, healthcare, or clinical environment.

What We Offer

Opportunity to join a growing and ambitious dental practice.
Supportive and collaborative team environment.
Ongoing training and development opportunities.
A role where you can make a genuine impact on patient experience and clinic growth.
Competitive salary based on experience.
Hybrid and remote working

How to Apply

If you are passionate about delivering exceptional customer service and would like to be part of a high-performing team, we'd love to hear from you.

Apply today with your CV and a short cover letter outlining why you would be a great fit for the role to [email protected]

Pay: €40,000.00-€50,000.00 per year

Benefits:

Bike to work scheme
Employee discount
On-site parking

Work Location: Hybrid remote in Limerick, County Limerick

Quick apply

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customer service coordinator jobs in county limerick

New Patient Coordinator

Client Care Coordinator/ Administrator

Client Care Coordinator/ Administrator

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