Find Family support Jobs in County Galway

Service Coordinator
Galway Centre for Independent Living CLG —Galway, County Galway
- €40,000–€45,000 a year
- Full-time
- No degree
- IT
- Higher certificate
- Wellness program
- Employee assistance program
Quick apply
ROSETTA Marie Skłodowksa Curie Fellowship Programme 20242nd Call
NUI Galway —Galway, County Galway
- €50,124 a year
- Full-time
- Doctoral degree
- English
Language Operations Lead - 12 Month Contract
Electronic Arts —Galway, County Galway
- Project management
- Bachelor's degree
- AI
- Annual leave
13d
Community Rehabilitation Assistant
Acquired Brain Injury Ireland —Galway, County Galway
- €31,550–€45,381 a year
- Part-time
- English
- No degree
- Communication skills
- Employee assistance program
5d
Ad hoc Medical Administrator
Alliance Medical —Galway, County Galway
- Part-time
- Customer service
- No degree
- Communication skills
Quick apply
Team Leader - 1yr Fixed-Term, 37hrs
Galway Simon Community —Galway, County Galway
- €55,793–€65,155 a year
- Full-time
- First Aid Certification
- No degree
- Budgeting
- Annual leave
- Employee assistance program
Quick apply
5d
User Experience Design Intern
Genesys —Galway, County Galway
- Full-time
- AI
- Leadership
Client Service Executive
Davy —Galway, County Galway
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
Customer Assistant - Oughterard
Tesco Ireland —Galway, County Galway
- Part-time
- Employee assistance program
6d
Trainee Accountant
Xeinadin —Galway, County Galway
- English
- No degree
- Business
- Annual leave
- Employee assistance program
Dune, Sales Consultant, Part Time, Permanent
Brown Thomas Arnotts —Galway, County Galway
- Part-time
- Customer service
- No degree
- Employee discount
6d
Day Tour Driver-Guide
Lally Tours —Galway, County Galway
- From €140 a day
- Part-time
- Management
- Driving
- Store discount
Quick apply
Territory Manager in Training -Life Science
Ecolab Inc. —Galway, County Galway
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
Sales Assistant - Brown Thomas Galway - 10h (Part time)
Maje —Galway, County Galway
- Part-time
Quick apply
Domestic Abuse Services - Outreach Support Worker
COPE Galway —Galway, County Galway
- Part-time
- No degree
- Organisational skills
- Communication skills
6d
Early Years AIM Support Worker
Bright Sparks Montessori Preschool —Tuam, County Galway
- From €15 an hour
- Part-time
- Childcare
- Working with children
- No degree
Quick apply
Early Years Lead Educator/ Deputy Manager
Coill na nÓg - Claran Community Childcare —Headford, County Galway
- From €18 an hour
- Full-time
- Childcare
- No degree
- Communication skills
- Free parking
- Employee discount
Quick apply
Reservations Agent
Dalata —Galway, County Galway
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance program
Quick apply
7d
Healthcare Assitant
Westcare Homecare —Abbeyknockmoy, County Galway
- Up to €21.50 an hour
- Full-time
- Hospitality
- No degree
- Fuel card
- Annual leave
Quick apply
14d
Join AECOM's growing Transportation Team in Ireland
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
12d

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Service Coordinator

Galway Centre for Independent Living CLG
Galway, County Galway

Quick apply

Job details

Full-time
€40,000–€45,000 a year

Benefits

Wellness program
Additional leave
Bike to work scheme
Employee assistance program
On-site parking

Qualifications

IT
Appointment scheduling
Higher certificate
Communication skills

Full job description

We are seeking an experienced and motivated Service Coordinator to join our Care Services Team. This is a key operational role responsible for coordinating the delivery of high-quality Personal Assistance services across Galway City and County.

Based at our offices in Briarhill Business Park and reporting to the Care Services Manager, the successful candidate will work closely with our Service Users, Personal Assistants, families, HSE colleagues and internal GCIL departments to ensure effective service delivery, responsive support and excellence in person-centred supports.

The role requires strong relationship-building skills, excellent organisational ability, outstanding communication skills (verbal and written), and a commitment to the ethos and principles of Independent Living. The successful candidate will play a central role in ensuring that people accessing supports receive reliable, flexible supports that enable them to achieve their individual goals and live independently in their communities.

The role is office based Monday to Friday office hours , a 39 hour week plus on call 1 week in 4.

Key Responsibilities

Service Coordination

Coordinate the day-to-day delivery of Personal Assistance services across multiple locations using a bespoke digital management system [OneTouch].
Manage and maintain staff rosters to ensure continuity of service and effective allocation of supports.
Balance the needs and preferences of people accessing supports, Personal Assistant availability and funding allocations to deliver services effectively and efficiently.
Respond promptly and effectively to service changes, emergencies and staffing challenges.
Assist in securing additional supports or resources where required to meet individual needs.

Stakeholder Engagement

The Service Coordinator will engage daily by telephone/email etc with a wide range of stakeholders including:

Our Service Users, and with family members/representatives when required.
GCIL Personal Assistants working throughout Galway City and County.
HSE staff, including case managers, disability service personnel and community-based teams.
Colleagues within GCIL, including Care Services, Finance, Human Resources, Quality and Compliance, and Administration.

Personal Assistant Support and Development

Provide day-to-day guidance and support to Personal Assistants working across city and county.
Monitor attendance, roster compliance and service standards.
Participate in an on-call support rota 1 week in 4 to provide out-of-hours operational support when required.
Foster a positive and collaborative working environment focused on quality, respect and continuous improvement.
Assist with staff induction, mentoring and ongoing development.

Quality, Compliance and Administration

Maintain accurate records and documentation using GCIL systems and relevant software platforms.
Monitor service performance and contribute to continuous quality improvement initiatives.
Support compliance with HSE requirements, organisational policies, safeguarding requirements, GDPR requirements and health and safety obligations.
Prepare reports and service information as required.
Assist with audits, reviews and quality assurance activities as required.

Supporting People to Direct Their Supports

Build positive, respectful and professional relationships with our Service Users.
Support individuals to exercise choice, control and decision-making in relation to their supports.
Act as a key point of contact, responding to queries and resolving issues in a timely manner.
Promote person-centred and rights-based practices throughout all aspects of service delivery.
Ensure services are delivered in a manner consistent with the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) and the values of GCIL.

Collaboration and Service Development

Work collaboratively with internal departments and external agencies to ensure seamless service delivery.
Contribute to service improvement projects and organisational development initiatives.
Support the achievement of GCIL's strategic objectives and commitment to high-quality, person-centred disability supports.

Essential Requirements

Third-level qualification in Health and Social Care, Disability Studies, Social Care, Healthcare Management, Nursing, Human Services or a related discipline.
Minimum of three years' experience in a coordination, scheduling, supervisory or service delivery role within disability, home support, community care or related services.
Excellent verbal and written communication skills.
Strong organisational, planning and problem-solving abilities.
Ability to work independently while contributing effectively as part of a multidisciplinary team.
Experience coordinating services in a dynamic environment with competing priorities.
High level of IT literacy, including Microsoft 365 and experience using rostering, scheduling and/or administrative software systems.
Strong understanding of person-centred practice, rights-based approaches and the principles of Independent Living.
Full clean driving licence and access to a vehicle.

Please submit your full CV and a cover letter detailing why you believe you have the attributes for this role in strictest confidence.

Pay: €40,000.00-€45,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Employee assistance program
On-site parking
Wellness program

Ability to commute/relocate:

Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Education:

Advanced/Higher Certificate (required)

Experience:

Appointment scheduling: 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

family support jobs in county galway

Service Coordinator

ROSETTA Marie Skłodowksa Curie Fellowship Programme 20242nd Call

Language Operations Lead - 12 Month Contract

Community Rehabilitation Assistant

Ad hoc Medical Administrator

Team Leader - 1yr Fixed-Term, 37hrs

User Experience Design Intern

Client Service Executive

Customer Assistant - Oughterard

Trainee Accountant

Dune, Sales Consultant, Part Time, Permanent

Day Tour Driver-Guide

Territory Manager in Training -Life Science

Sales Assistant - Brown Thomas Galway - 10h (Part time)

Domestic Abuse Services - Outreach Support Worker

Early Years AIM Support Worker

Early Years Lead Educator/ Deputy Manager

Reservations Agent

Healthcare Assitant

Join AECOM's growing Transportation Team in Ireland

I want to receive the latest job alerts for family support in county galway

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