Find Engagement specialist Jobs in County Galway

EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Enterprise Customer Success Specialist - German Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Salesforce
- English
Junior Logistics Systems Support
Trimble —Galway, County Galway
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- Windows
14d
Retail Development Coordinator - 1yr Fixed-Term Contract
Galway Simon Community —Galway, County Galway
- Full-time
- Merchandising
- IT
- Annual leave
- Employee assistance program
Quick apply
6d
Senior Environmental Scientist
AtkinsRéalis —Galway, County Galway
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Mentoring
Principal Environmental Consultant (EIA Projects)
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Master's degree
- Project management
- Leadership
Occupational Therapist
Healthcare Direct —Ballinasloe, County Galway
- Weekend availability
- Mentoring
- Annual leave
Quick apply
Environmental, Health and Safety Manager
Merit Medical Systems Inc. —Galway, County Galway
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
- Free parking
Bioresources and O&M Lead Proposal Engineer
Glanua —Loughrea, County Galway
- Full-time
- Microsoft Office
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Customer Support Specialist (+Portuguese Speaking)
Diligent Corporation —Galway, County Galway
- Customer service
- English
- Windows
- Annual leave
Quick apply
Accounts Payable Specialist
Diligent Corporation —Galway, County Galway
- Bachelor's degree
- Accounting
- Accounting
- Annual leave
Quick apply

I want to receive the latest job alerts for engagement specialist in county galway

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engagement specialist jobs near county galway

Occupational Therapist jobs in Louth, County Louth

Occupational Hygiene jobs in Dublin, County Dublin

Occupational Therapist jobs in Bray, County Wicklow

Massage Therapist jobs in Celbridge, County Kildare

Occupational Therapist jobs in County Meath

Staff Grade Occupational Therapist jobs in Dublin, County Dublin

Occupational Therapist jobs in Killbride, County Wicklow

Email Customer Support jobs in Dublin, County Dublin

Accounts Assistant jobs in South Dublin, County Dublin

Accounts Payable Specialist jobs in Dundalk, County Louth

Accounts Payable Specialist jobs in Dublin, County Dublin

Accounts jobs in County Kildare

Accounts Receivable jobs in Dunboyne, County Meath

Customer Success Specialist jobs in Dublin, County Dublin

Content Specialist jobs in Dublin, County Dublin

Customer Service jobs in County Kerry

Customer Success Specialist jobs in Remote

Customer Success Specialist jobs in Clare, County Clare

Logistics jobs in Athlone, County Westmeath

Logistics Associate jobs in South Dublin, County Dublin

EMEA Customer Success Specialist - French Speaking

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

French
MATLAB
Doctoral degree
Sales
Social media management
English
Master's degree
Project management
Bachelor's degree
Organisational skills
Negotiation

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

2026 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland.

MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink.

We are seeking an enthusiastic, creative individual to join our team and help our customers in France and French-speaking markets efficiently implement campus-wide access to our products.

As a Customer Success Specialist, you will partner with a portfolio of the world’s leading academic universities, working as part of an account team to drive engagement, build awareness, and demonstrate ROI for our software solutions. Your proactive approach will ensure customers experience outstanding service and value, directly supporting the renewal of their campus-wide license each year.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Drive Customer Awareness and Engagement by developing and executing collaborative implementation plans, integrating awareness-building activities with deeper technical engagement initiatives led by the wider Account Team (including Sales/Account Manager, Customer Success Engineers, and Field Marketing).
Maximise Customer ROI by maintaining proactive, regular contact throughout the annual lifecycle, conducting regular Business Reviews, and ensuring Campus-Wide access supports the University’s strategic goals.
Build trusted, consultative relationships with University stakeholders, acting as a central point of contact for current and prospective MATLAB user communities and identifying and nurturing customer advocates.
Analyse and improve the customer experience by discovering potential gaps that may impact retention, collaborating cross-functionally to address these issues, and contributing to the evolution of ROI reporting tools that support the renewal process.
Integrate customer feedback through regular interactions, satisfaction surveys, and input from customer-facing colleagues, collaborating with the Customer Success team to continuously improve materials, tools, and processes.
Support and manage Onboarding and training activities as part of the customer journey, ensuring a seamless transition to the Campus-Wide Licence from the commitment stage through to annual renewal. Motivate and empower customers to take ownership of their deployment for ongoing success.
Proactively resolve issues to ensure stakeholders and key users have a hassle-free experience, escalating to Sales or Installation Support as required, and managing additional issues until resolved.
Collaborate with the Educational Sales team to support pre-sale processes when needed and work closely with the wider account team to deliver a cohesive customer experience.

Native-level French and English speaker; proficiency (C1+) in a second European language is highly advantageous.
Customer-focused with excellent communication (written and verbal) and presentation skills.
Strong critical thinking, negotiation, and project management skills.
Detail-oriented, self-starter with strong organisational abilities.
Ability to deduce required activities based on proactive analysis of customer metrics.
Demonstrated ownership of customer issues and relationship-building skills.
Proven ability to influence and direct customer activities.
Effective problem-solving, collaboration, and influencing skills.
4-5 years’ experience in a customer success or equivalent customer-facing role.
Experience in a technical or software environment.
Solid program and project management skills, including project analysis, risk management, course correction, and process improvement.
Demonstrated ability to work in highly collaborative, cross-functional environments.
Experience working with staff at multiple levels, including senior management; international experience is a plus.
Social media savvy, with awareness of social media strategy, usage, content, and channels deployed by third-level institutes.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Apply Now

Refine Your Search

engagement specialist jobs in county galway

EMEA Customer Success Specialist - French Speaking

Enterprise Customer Success Specialist - German Speaking

Junior Logistics Systems Support

Retail Development Coordinator - 1yr Fixed-Term Contract

Senior Environmental Scientist

Principal Environmental Consultant (EIA Projects)

Occupational Therapist

Environmental, Health and Safety Manager

Bioresources and O&M Lead Proposal Engineer

Customer Support Specialist (+Portuguese Speaking)

Accounts Payable Specialist

I want to receive the latest job alerts for engagement specialist in county galway

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected