Find Service desk support Jobs in County Dublin

End User Support & Smart Hands Technician
EOS —Dublin, County Dublin
- Windows
- Linux
- Communication skills
Quick apply
Facilities Assistant
Apleona Ireland —Dublin, County Dublin
- €15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
FM Assistant
Emerald Facility Services —DUBLIN 8, County Dublin
- €720 a week
- Full-time
- English
- Communication skills
Quick apply
23h
Administration & Support Coordinator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Microsoft Powerpoint
- In-person
Concierge - Part-Time
Air Canada —Dublin, County Dublin
- Full-time
- Microsoft Excel
15h
Night Audit
Motel One —DUBLIN 1, County Dublin
- Full-time
- English
Quick apply
Service Desk Administrator
Quinn Downes Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
Quick apply
8d
Service Centre Administrator
Apleona Ireland —Dublin, County Dublin
- €29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
11h
App Support Specialist - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Quick apply
Receptionist
SS&C Technologies —Dublin, County Dublin
- Full-time
POWER Front of House
Dean Group (Ireland) —Dublin, County Dublin
- Part-time
- Customer service
- Retail sales
- Annual leave
- Gym membership
Quick apply
8d
Service Desk Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Customer service
Quick apply
IT Service Desk Engineer
LaunchDarkly —Dublin, County Dublin
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
Client Services Coordinator
Spector —Dublin, County Dublin
- From €30,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
9d
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
2d
IT Help Desk Agent
Arthur Cox —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
- Annual leave
Quick apply
7d
IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
Night Auditor
Bonnington Dublin Hotel —Dublin, County Dublin
- €16–€17 an hour
- Weekend availability
- Data entry
Quick apply
3d

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End User Support & Smart Hands Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Jira
Windows
IT support
Mac OS
Linux
Communication skills

Full job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU'LL DO:

We are seeking a motivated, tech-savvy End User Support Technician to provide front-line support across AV conference room systems, network infrastructure, and service desk operations. This role is critical to ensuring smooth daily operations, responding to issues swiftly, and supporting our team's collaborative efforts.

KEY RESPONSIBILITIES:

Helpdesk & End User Support

Act as a primary contact for technical assistance, resolving software, hardware, and connectivity
Log, track, and escalate tickets using our service desk tools.
Communicate clearly and professionally with users, focusing on a great support experience.

AV Conference Room Support

Diagnose and resolve AV and connectivity issues in conference rooms.
Set up and support AV equipment for meetings, providing on‑site assistance as needed.
Maintain AV inventory and report missing or malfunctioning items.

Network Infrastructure Support

Identify and troubleshoot basic wired and wireless connectivity
Support on‑site users with common network needs and assist the Network Operations team with local checks.
Escalate more complex network issues to Level 2 support for rapid resolution.

ESSENTIAL CRITERIA:

We encourage you to apply even if you don't meet every "nice to have". The essentials are:

Experience:

5+ years in IT Support (e.g. IT Support Technician, Helpdesk Analyst, Desktop Support, or similar).

Technical Skills:

Comfortable supporting Windows and/or macOS
Basic understanding of networking and Wi‑Fi (e.g. IP basics, connecting devices, simple troubleshooting).
Experience using ticketing systems and working within SLAs (e.g. Jira Service Management or similar).

Customer Service & Problem-Solving:

Strong interpersonal and communication skills, with a passion for helping users.
Ability to prioritise, multitask, and think independently when troubleshooting.

PREFERRED QUALIFICATIONS:

These are bonuses, not requirements. You can grow into them with us:

Familiarity with AV systems and conference room technologies.
Experience supporting Mac / Apple environments in more depth.
Exposure to network infrastructure troubleshooting beyond basic connectivity.
Knowledge of Cisco, Linux, or more advanced networking concepts.
A proven track record of delivering outstanding customer service in an IT setting.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDEMEA #LI-CT2 #LI-Onsite

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Refine Your Search

service desk support jobs in county dublin

End User Support & Smart Hands Technician

Facilities Assistant

FM Assistant

Administration & Support Coordinator

Concierge - Part-Time

Night Audit

Service Desk Administrator

Service Centre Administrator

App Support Specialist - Entry Level

Receptionist

POWER Front of House

Service Desk Consultant

IT Service Desk Engineer

Client Services Coordinator

Customer Service Administrator (6-month FTC)

Associate Systems Administrator

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

IT Help Desk Agent

IT Support Analyst

Night Auditor

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