Find It help desk Jobs in County Dublin

Junior IT Operations Engineer
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Life insurance
Quick apply
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Technical Support Engineer
Intercom —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- No degree
- Communication skills
- Annual leave
- Work from home
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Onsite Support Engineer
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Rust Engineer - Trading Systems
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Scripting
9d
Analyst, Due Diligence
Prescient —DUBLIN 2, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Senior Deal Desk Analyst
DoiT —Dublin, County Dublin
- Full-time
- Remote
- Azure
- AWS
- Communication skills
- Annual leave
Quick apply
Global Support Contract Specialist
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Salesforce
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Security Operations Center Technology Associate Manager
Accenture —Dublin, County Dublin
- Weekend availability
- AutoCAD
- Microsoft Excel
- Computer Science
1d
Head of Deal Desk - International
Anthropic —Dublin, County Dublin
- €295,000 a year
- Bachelor's degree
- AI
- Communication skills
4h
Revenue Operations Manager, EMEA
Okta —Dublin, County Dublin
- €68,000–€93,500 a year
- Sales
- Continuous improvement
- Communication skills
- Annual leave
CRM Developer
Glen Dimplex Group —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
10d
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
Equity Analyst
Mako —Dublin, County Dublin
- Hybrid work
- Analysis skills
- Bachelor's degree
- Front desk
Quick apply
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Senior Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home

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Junior IT Operations Engineer

Distilled
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Company events
Life insurance

Qualifications

Software troubleshooting
Customer service
Process improvement
Windows
DHCP
Bachelor's degree
IT support
Computer networking
DNS
Organisational skills
Mac OS
IT
Account management
Communication skills
Intune
VPN

Full job description

What’s the Opportunity

At Distilled, we're looking for a Junior IT Operations / L1 Helpdesk Engineer to join our team and help deliver a fantastic technology experience for our employees.

This is a hands-on role focused on supporting our people, maintaining our office technology, and ensuring employees have the tools and support they need to do their best work.

You'll work closely with the IT Operations team, providing day-to-day support across hardware, software, meeting rooms, onboarding, and office technology while developing your skills across modern cloud-based platforms such as Google Workspace, Okta, Jamf, Microsoft 365 and Freshservice.

This role is ideal for someone who enjoys solving problems, helping people, learning new technologies and taking ownership of their work.

Please note: This role requires 4 days per week onsite at our centrally located Dublin office, with flexibility to work remotely on the remaining day.

What will I be doing

As a Junior IT Operations Engineer, you'll play a key role in supporting employees and maintaining the smooth operation of our technology environment.

You'll work across a wide variety of technologies while building your skills and experience in a supportive team environment.

Employee Support & Service Delivery: Providing remote and onsite IT support for employees across the business, troubleshooting hardware, software, application and device issues and responding to both walk-up requests and helpdesk tickets. Assisting employees with Google Workspace, Okta, Microsoft 365 and other business applications, maintaining high levels of customer service and communication throughout, and escalating issues appropriately when required.
Onboarding, Offboarding & User Lifecycle: Preparing laptops and equipment for new starters, including purchasing and shipping as needed. Assisting with employee onboarding and offboarding activities, including creating and updating user accounts, groups and permissions. Ensuring devices, applications and access are ready for Day 1, while maintaining accurate records of employee equipment and access.
Office Technology & Meeting Rooms: Maintaining meeting room technology, AV equipment and shared workspaces, supporting company meetings, presentations and events. Troubleshooting issues with displays, cameras, microphones and video conferencing systems, ensure hotdesks and shared technology areas remain operational and well maintained, and be a visible and approachable IT presence in the office.
Asset Management & Inventory: Maintaining accurate IT asset inventory records and assisting with equipment ordering and stock management, tracking hardware throughout its lifecycle. Organise and maintain the IT stock room, ensuring spare equipment and accessories are available when needed.
Continuous Learning & Improvement: Continuously developing skills across the technology stack and contributing to documentation and knowledge base articles. Identify recurring issues and suggest improvements, and support automation and process improvement initiatives where appropriate.

What skills and experience do I need

Minimum 1 years’ experience in an IT Support, Service Desk, Desktop Support or IT Operations role
Strong troubleshooting skills across Windows, MacOS or Mobile devices
Experience supporting Microsoft 365, Google Workspace or similar collaboration platforms
Experience with user account management and onboarding/offboarding activities
Experience with supporting video conference room setup
Strong communication and customer service skills
Ability to prioritise workload and manage multiple tasks
Positive attitude and willingness to learn
Strong organisational skills and attention to detail
Comfortable working onsite and interacting directly with employees

Advantage if you have

Exposure to Intune, Jamf, Okta, Entra ID or other identity/device management platforms
Experience with Google Meet or Zoom Rooms
Experience maintaining asset inventory or equipment lifecycle processes
Basic networking knowledge (Wi-Fi, VPNs, DNS, DHCP)
Experience with Freshservice, or similar ticketing systems
ITIL Foundation, Jamf 100, Google Workspace, Microsoft or CompTIA certifications

What’s it like to work here

You will have the opportunity to work with one of Ireland's fastest growing Internet companies. You will get the chance to create a significant contribution to our strategic direction. Projects are exciting and employees are given wide scope for creativity and innovation

Benefits - what you can expect

Our goal is to maintain a culture where people look forward to work – whether in our centrally located office in Dublin or working from home.
We do that by making Distilled a place you'll be listened to and trusted to do your job. Where you can have fun, learn and feel appreciated. And where you get focused career development, growth and progression opportunities.
We want you to feel confident that this is the right place for you, your career, your wellbeing and your future.
Above all, your health and wellbeing are at the forefront of how we build the business. That means looking after you while you're here and later in life. So you'll receive life insurance, fully-paid healthcare and a 5% contribution towards your pension.

More about Distilled

We exist to make buying and selling in Ireland simple.

We put our people first, creating an inclusive environment where we can develop products that put our users first. We value people’s work and time, creating a community where they have an opportunity to make an impact and grow.

Our challenge is to enhance our market-leading products using insights and empathy to present our users with the perfect match.

What we build is technology, but what we do is create connections for life’s most meaningful moments. We are Distilled and we bring people together.

Our Values

We have five core values: We have a growth mindset. We like to simplify things and make things happen. We collaborate across teams, business units and brands. We're passionate about what we do.

These values give us a framework for leadership and daily decision making. They embody how we behave and present ourselves — as individuals and as a business — both internally and externally for our colleagues, our users and our customers.

We are a diverse bunch of people here in Distilled, and we want to continue to attract and retain a diverse range of people into our Company. We do not discriminate based on gender, marital status, family status, sexual orientation, religion, age, disability, race and membership of the Traveller community.

Quick apply

Refine Your Search

it help desk jobs in county dublin

Junior IT Operations Engineer

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Technical Support Engineer

Associate Systems Administrator

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Onsite Support Engineer

Rust Engineer - Trading Systems

Analyst, Due Diligence

Senior Deal Desk Analyst

Global Support Contract Specialist

Staff Product Engineer, AI

Forward Deployed Software Engineer

Security Operations Center Technology Associate Manager

Head of Deal Desk - International

Revenue Operations Manager, EMEA

CRM Developer

CRM Developer

Equity Analyst

Lead Electrical Design Engineer, Data Centre Engineering

Senior Software Engineer

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