Find Engineering administrator Jobs in County Dublin

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
CMMS Administrator
Takeda Pharmaceutical —Dublin, County Dublin
- €57,800–€79,420 a year
- Full-time
- Computer Science
- Engineering
- Administrative experience
- Fuel card
- Employee assistance program
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Purchasing Administrator
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
7d
Management Company Services Analyst VIE M/F
Amundi —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Site Reliability Engineering Manager, Security - Apple Services Engineering
Apple —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Tech Specialist 2 - Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Weekend availability
- Research
- In-person
- Communication skills
8d
V.I.E. Custody Administrator
Société Générale —Dublin, County Dublin
- Microsoft Excel
- Engineering
- English
11d
Commercial Analyst
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Forward Deployed Engineer - Polish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- English
GreyMatter Specialist
ReliaQuest, LLC. —Dublin, County Dublin
- English
- Windows
- Bachelor's degree
PMO Administrator
CEL - Critical Power —Dublin, County Dublin
- Full-time
- ERP systems
- Bachelor's degree
- SharePoint
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
V.I.E. Trustee Administrator
Société Générale —Dublin, County Dublin
- Microsoft Excel
- Engineering
- English
5d
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Contract Administrator
Jacobs —Dublin, County Dublin
- Hybrid work
- Engineering
- Organisational skills
- Contracts
13d
Commercial Administrator
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Engineering Administrator
DPS Group —Dublin West, County Dublin
- Microsoft Office
- No degree
- Manufacturing
Forward Deployed Engineer - Greek Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

engineering administrator jobs in county dublin

IT Support Engineer - Level 2

CMMS Administrator

SQL Database Administrator – Security & Risk

Purchasing Administrator

Management Company Services Analyst VIE M/F

Site Reliability Engineering Manager, Security - Apple Services Engineering

Forward Deployed Engineer

Tech Specialist 2 - Ireland

V.I.E. Custody Administrator

Commercial Analyst

Forward Deployed Engineer - Polish Speaking

GreyMatter Specialist

PMO Administrator

Senior Onboarding Specialist-Slack

V.I.E. Trustee Administrator

Information Security Technical Support

Contract Administrator

Commercial Administrator

Engineering Administrator

Forward Deployed Engineer - Greek Speaker

I want to receive the latest job alerts for engineering administrator in county dublin

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