Find Customer success associate Jobs in County Dublin

Customer Success Enablement Manager - EMEA
Okta —Dublin, County Dublin
- €56,000–€77,000 a year
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
13d
Customer Care Associate
United Drug —Citywest, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
12d
Head of Customer Success & Retention
Fiserv —Dublin, County Dublin
- Full-time
- Leadership
8d
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
Associate Customer Success Manager - Benelux Market
Trustpilot —Dublin, County Dublin
- Sales
- English
- Communication skills
- Employee assistance program
Intermediary Support Senior Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Community Manager
Huckletree —Dublin, County Dublin
- €38,000–€40,000 a year
- Full-time
- Wellness program
- Sick pay
Quick apply
7d
Sales Associate (Part Time - 24 Hours) - Dublin Grafton Street
Hugo Boss —Dublin, County Dublin
- Part-time
- Hospitality
- Customer service
- Communication skills
12d
Relocation Consultant (Part-Time) - Dublin, Ireland
Relocity —Dublin, County Dublin
- €23.59–€25.50 an hour
- Part-time
- Google Suite
- Research
- Microsoft Office
- Relocation assistance
Quick apply
Junior Sales Associate
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €32,000–€70,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Wellness program
- Annual leave
Quick apply
8d
Client Relationship Management Associate, Assistant Vice President - State Street Investment Management
State Street —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
13h
Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Marketing
- Customer service
Intermediary Sales Support Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Sales Associate, Part time
REISS —St. Stephen's Green, County Dublin
- Part-time
- Customer service
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Operations & Logistics Internship, Amazon Logistics
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Engineering
- English
- Analysis skills
Account SE
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Computer Science
- Sales
Technical Docucare Associate
Xerox —Dublin, County Dublin
- IT
- In-person
- Leadership
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, Fix Term, Henry St.)
Mango —Dublin, County Dublin
- Part-time
- Sales
- Employee assistance program
9d
Compliance, Regional Country Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Employee assistance program
Power BI Consultant
Version 1 —Dublin, County Dublin
- €70,000–€80,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Master's degree
- Employee assistance program
- Employee discount
Quick apply

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Customer Success Enablement Manager - EMEA

Okta -
Dublin, County Dublin

Apply Now

Job details

€56,000–€77,000 a year
13 days ago

Benefits

Annual leave

Qualifications

Slack
Analysis skills
Presentation skills
Communication skills

Full job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a self-motivated Associate EMEA Enablement Manager to join Okta's Post Sales Enablement team, based in Dublin, Ireland. In this role, you will become the dedicated enablement advocate for our Customer Success Manager (CSM) organization across EMEA. This is a new role that will allow the right candidate to build Okta's first CSM-focused enablement motion in EMEA. The ideal candidate has a proven track record of designing and delivering enablement programs across diverse, multi-cultural audiences, and will ensure that the needs of EMEA learners meaningfully shape global enablement program design. The Associate Enablement Manager will collaborate across cross-functional teams including other enablement managers, product teams, learning and development team and content development, and will participate in day-to-day CSM Enablement activities including program prioritization and fielding requests from the EMEA CSM organization. This role will have strong global support from content creators, curriculum developers, and learning infrastructure teams.

Responsibilities

Successfully identify and communicate the EMEA CSM organization's technical and role readiness needs
Understand the day-to-day of the CSM role to suggest and execute new and innovative ideas and programs for your primary stakeholder: EMEA CSM leadership
Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a force multiplier
Equip Okta's EMEA CSM teams with the necessary product knowledge, skills, and processes to effectively engage with customers and drive retention and growth
Take a data-driven and analytical approach to deciding on future initiatives, and use performance management to quantify the impact of existing programs
Partner with other enablement team members in designing, creating, and delivering enablement programs
Continuously engage with EMEA CSM leadership to validate and collaborate on requirements and program results
Proactively seek input and content from CSM teams to aid in the curation of enablement programs
Lead discovery sessions with business leaders to build and refine requirements
Coordinate the localization and delivery of training, communications, and tooling produced by the global enablement team for EMEA CSM audiences

Requirements

The single most important characteristic we are looking for is initiative - be prepared to share previous examples or articulate suggestions for what you might bring to this role
Charismatic, great presence, deep empathy, and sharp on the product
Ability to understand, work with, and present to a technical audience
Ability to deliver results in a fast-moving, highly matrixed environment
Deep understanding of customer success and enablement strategies
Demonstrable communication skills- specifically strong presentation skills and executive presence
Understanding of cultural and business nuances across the EMEA region, particularly across European markets
A team player- able to collaborate in an international, virtual team and coordinate the appropriate resources to meet varying partner requirements
Excellent verbal and written communication skills

Desired Skills and Experience

5+ years of enablement experience in the software industry, ideally supporting customer success or post-sales teams
Industry and product knowledge is a plus
Strong problem-solving, priority-setting, facilitation, multi-tasking, analytical, and collaboration skills
Ability to work independently, multi-task effectively, and thrive in a fast-paced, dynamic, global environment
Strong interpersonal skills and ability to build positive relationships across multiple teams and time zones
Comfortable with occasional travel across the EMEA region

#LI-Hybrid

(P25695_3518898)

Below is the annual salary range for candidates located in Ireland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/irl.

The annual base salary range for this position for candidates located in Ireland is between:€56.000—€77.000 EUR

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Apply Now

Refine Your Search

customer success associate jobs in county dublin

Customer Success Enablement Manager - EMEA

Customer Care Associate

Head of Customer Success & Retention

Associate Account Manager

Associate Customer Success Manager - Benelux Market

Intermediary Support Senior Associate

Community Manager

Sales Associate (Part Time - 24 Hours) - Dublin Grafton Street

Relocation Consultant (Part-Time) - Dublin, Ireland

Junior Sales Associate

Client Relationship Management Associate, Assistant Vice President - State Street Investment Management

Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)

Intermediary Sales Support Associate

Sales Associate, Part time

Operations & Logistics Internship, Amazon Logistics

Account SE

Technical Docucare Associate

MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, Fix Term, Henry St.)

Compliance, Regional Country Compliance, Associate, Dublin

Power BI Consultant

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