Find director of process improvement Jobs in county donegal

Commercial Operations Manager
Kytun —County Donegal
- Full-time
- ERP systems
- Analysis skills
- SharePoint
Quick apply
8d
Manager Vertiv Operating Systems
Vertiv —Letterkenny, County Donegal
- Microsoft Excel
- Microsoft Access
- English
8d
Logistics Manager
Vertiv —Bun na hAbhann, County Donegal
- Microsoft Office
- Bachelor's degree
- Organisational skills
Global Procurement Contracts Manager | PGIM Ireland
Prudential —Letterkenny, County Donegal
- Full-time
- Analysis skills
- Bachelor's degree
- Contracts
- Annual leave
Global Procurement Category
Prudential —Letterkenny, County Donegal
- Full-time
- Analysis skills
- Bachelor's degree
- Business
- Annual leave
13d
Manager, Strategic Sourcing – IT Labor & Services | PGIM Ireland
Prudential —Letterkenny, County Donegal
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
13d
Manager, Strategic Sourcing – IT Labor & Services | PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
13d
Global Procurement Contracts Manager | PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Analysis skills
- Bachelor's degree
- Contracts
- Annual leave
Global Procurement Category (Marketing/Brand) Manager | PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Analysis skills
- Bachelor's degree
- Business
- Annual leave
13d

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Commercial Operations Manager

Kytun
County Donegal

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Bike to work scheme
Company pension
On-site parking

Qualifications

Power BI
ERP systems
Analysis skills
SharePoint
Leadership

Full job description

We are seeking a highly organised and commercially focused Commercial Operations Manager to lead our Internal Sales & Administration function across two locations.

This role is critical in ensuring that all sales administration processes, customer order handling, and data management activities are executed to the highest standard. Acting as the central link between Sales, Marketing, Finance, and Operations, you will drive consistency, efficiency, and continuous improvement across the commercial support function.

The successful candidate will take full ownership of the Internal Sales & Administration team, ensuring strong performance, robust processes, and high-quality data to support business growth.

Key Responsibilities

Team Leadership & Management

Lead, manage, and develop the Internal Sales & Administration teams across two locations
Set clear objectives, KPIs, and service level standards
Monitor team performance and implement improvements where required
Ensure consistency in ways of working across locations

Process Ownership & Continuous Improvement

Own all sales administration processes, including order processing, quoting, and system workflows
Develop, document, and enforce standard operating procedures (SOPs)
Identify inefficiencies and implement process improvements
Ensure compliance with internal controls and best practices

Sales Support & Commercial Effectiveness

Provide operational support to the Sales Director and wider sales team
Ensure timely and accurate processing of quotes and customer orders
Improve turnaround times and service levels
Enhance the overall effectiveness of the sales support function

ERP Systems, Data & Reporting

Maintain high standards of data accuracy and integrity across ERP/CRM systems
Analise complex datasets to identify trends, risks, and opportunities
Develop and deliver regular reports and dashboards (e.g. sales performance, order tracking)
Support decision-making through clear and actionable insights

Cross-Functional Collaboration

Work closely with the Marketing Manager on campaign execution, lead tracking, and reporting
Partner with the Financial Controller on pricing, margins, and reporting accuracy
Collaborate with the Operations Director to ensure efficient order fulfilment and issue resolution

Customer Order Management & Experience

Oversee the end-to-end customer order process
Ensure orders are processed accurately and efficiently
Act as an escalation point for complex or high-value customer issues
Drive improvements in customer experience through better coordination and communication

Systems & Tools Optimisation

Ensure effective use of Microsoft applications (Sharepoint, Teams, Power BI, etc.)
Drive improvements in ERP system usage and workflows
Support system upgrades or new implementations where required

Key Skills & Experience

Proven experience in a Sales Operations, Commercial Operations, or Business Operations role
Strong leadership experience managing teams, ideally across multiple locations
Advanced proficiency in Microsoft Applications
Experience working with ERP systems and managing complex data environments
Strong analytical and problem-solving skills
Excellent organisational and process management capabilities
Ability to work cross-functionally and influence stakeholders at all levels
High attention to detail and commitment to quality

Key Competencies

Leadership & team development
Process improvement & operational excellence
Data-driven decision making
Stakeholder management
Communication & coordination
Accountability and ownership

What Success Looks Like

A high-performing, well-managed Internal Sales & Administration team
Standardised, efficient processes across both locations
Improved order accuracy and turnaround times
High-quality, reliable data supporting commercial decisions
Reduced dependency on Sales Director for day-to-day team management
Strong alignment between Sales, Marketing, Finance, and Operations

Why Join Us

Opportunity to shape and lead a critical business function
High visibility role with cross-functional impact
Work closely with senior leadership
Drive meaningful improvements in performance and efficiency

Benefits:

Bike to work scheme
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

director of process improvement jobs in county donegal

Commercial Operations Manager

Manager Vertiv Operating Systems

Logistics Manager

Global Procurement Contracts Manager | PGIM Ireland

Global Procurement Category

Manager, Strategic Sourcing – IT Labor & Services | PGIM Ireland

Manager, Strategic Sourcing – IT Labor & Services | PGIM Ireland

Global Procurement Contracts Manager | PGIM Ireland

Global Procurement Category (Marketing/Brand) Manager | PGIM Ireland

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