Find customer support & client services managers Jobs in county donegal

IT Systems Administrator
Kelsius —Gweedore, County Donegal
- €45,000–€50,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Windows
Quick apply
14d
Real-Time Analyst - Contact Centre
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Master's degree
- Leaving certificate
- SQL
14d
Resource Scheduler - Contact Centre
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Master's degree
- Leaving certificate
- Analysis skills
14d
Facilities Maintenance Administrator
Vertiv —Letterkenny, County Donegal
- Microsoft Office
- Analysis skills
- No degree
Contact Centre Service Manager
Tata Consultancy Services —Letterkenny, County Donegal
- 8 hour shift
- Analysis skills
- Continuous improvement
- Business
Sales and Marketing Manager
Mount Errigal Hotel —Letterkenny, County Donegal
- Full-time
- Hospitality
- Management
- Sales
Quick apply
Key Strategic Account Lead
Vertiv —Bun na hAbhann, County Donegal
- Word processing
- Engineering
- Bachelor's degree
Senior Engineering Manager
Vertiv —Bun na hAbhann, County Donegal
- Engineering
- Communication skills
Head of SITA Network Engineering
SITA Switzerland Sarl —Letterkenny, County Donegal
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
- Employee assistance program
Junior Electrical Engineer
Vertiv —Bun na hAbhann, County Donegal
- AutoCAD
- English
- Master's degree
1d
Mechanical Engineer
Vertiv —Bun na hAbhann, County Donegal
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Staff Software Engineer (Scala)
Tata Consultancy Services —Letterkenny, County Donegal
- Full-time
- System design
- Java
- AWS
Senior Software Engineer - Scala
Tata Consultancy Services —Letterkenny, County Donegal
- Full-time
- System design
- Java
- AWS
LV SWG Technical Project Manager
Vertiv —Bun na hAbhann, County Donegal
- AutoCAD
- CAD
- Engineering
Structural Design Engineer
Vertiv —Bun na hAbhann, County Donegal
- AutoCAD
- English
- Construction
1d
Senior Electrical Design Engineer
Vertiv —Bun na hAbhann, County Donegal
- AutoCAD
- Engineering
- Manufacturing
- Gym membership
Digital Engineering Lead (BIM)
Vertiv —Bun na hAbhann, County Donegal
- AutoCAD
- Project management
- Communication skills

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IT Systems Administrator

Kelsius -
Gweedore, County Donegal

Quick apply

Job details

Full-time
€45,000–€50,000 a year
14 days ago

Benefits

Bike to work scheme
On-site parking

Qualifications

Customer service
English
Windows
Bachelor's degree
IT support
Scripting
Organisational skills
Mac OS
IT
Communication skills
Active Directory
Intune

Full job description

IT Systems Administrator

Kelsius manufactures, distributes and maintains a system that wirelessly and atomatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point)- is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

We are looking for an IT Systems Administrator to support the IT Manager in the day-to-day running of the company’s IT systems and services.

This role is ideal for someone with a strong IT support and infrastructure background who is looking to further develop their skills across systems administration, cloud services, cybersecurity, and IT operations.

You will support employees across the business, help maintain reliable and secure IT systems, and assist with ongoing improvements to the company’s technology environment. You will be dealing with a wide variety of IT requests and therefore we are looking for a candidate with a wide breadth of knowledge in the IT sector.

Key Responsibilities

Provide IT support for employees across hardware, software, Microsoft 365, Active Directory and business systems.
Assist with user onboarding/offboarding, device setup, and account management. This includes internal and external clients.
Support and maintain desktops, laptops, networking equipment, printers, VOIP, Servers and other cloud services.
Help monitor backups, system health, updates, and general IT operations.
Assist with cybersecurity best practices, access management, and IT risk assessments.
Support, edit and create IT documentation, asset management, and operational procedures.
Work with the IT Manager on infrastructure upgrades, projects, and continuous improvements.

Skills & Experience:

Experience in an IT support or systems administration role (5+ years direct experience).
In depth knowledge and strong experience with Microsoft 365 Suite of apps and Windows/Apple OS.
Good troubleshooting and problem-solving skills.
Knowledge & understanding of networking and cybersecurity principles.
Strong communication and organisational skills.
Ability to work independently and as part of a team.
Microsoft Intune, Entra ID, and other cloud platforms.
Backup systems and virtual desktop environments.
Cybersecurity compliance on frameworks such as Cyber Essentials & ISO 27001.
Scripting or automation experience.

Requirements:

5+ years’ experience in IT support and systems maintenance.
A relevant third level degree is desirable but not essential.
A security-conscious mindset and attention to detail.
A positive and proactive attitude.
Someone who enjoys solving technical problems and helping users.
A willingness to learn new technologies and develop professionally.
Strong written and verbal communication skills.
Excellent interpersonal and customer service skills.
Attention to detail with strong problem-solving abilities.
Ability to provide two references upon request.
Ability to lift up to 25kg (e.g., servers, PCs, and related equipment)

Reporting To

IT Manager

Place of Work:

This role is eligible to become hybrid after a successful 6 month probation/training period. The place of work will be at our head office currently located in Gweedore (moving permanently to our Falcarragh office in the summer of 2026).

Only those applicants who are selected for an interview will be contacted.

Pay: €45,000.00-€50,000.00 per year

Benefits:

Bike to work scheme
On-site parking

Application question(s):

Are you currently based in Donegal?

Education:

Bachelor's (preferred)

Experience:

IT: 5 years (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Gweedore, County Donegal

Quick apply

Refine Your Search

customer support & client services managers jobs in county donegal

IT Systems Administrator

Real-Time Analyst - Contact Centre

Resource Scheduler - Contact Centre

Facilities Maintenance Administrator

Contact Centre Service Manager

Sales and Marketing Manager

Key Strategic Account Lead

Senior Engineering Manager

Head of SITA Network Engineering

Junior Electrical Engineer

Mechanical Engineer

Staff Software Engineer (Scala)

Senior Software Engineer - Scala

LV SWG Technical Project Manager

Structural Design Engineer

Senior Electrical Design Engineer

Digital Engineering Lead (BIM)

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