Find Production support specialist Jobs in County Cork

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Customer Support Specialist (Multilingual with German and English) I Fintech I Cork
TELUS Digital —Cork, County Cork
- €35,900 a year
- English
- Presentation skills
- AI
- Relocation assistance
Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
7d
Global External Operations Specialist (GEO)
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
Team Leader | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €38,000–€42,000 a year
- Monday to Friday
- Microsoft Excel
- AI
- Leadership
7d
IT Validation Specialist
Catalyx —Cork, County Cork
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
5d
Customer Service Specialist
Un1f1ed Global Packaging —Cork, County Cork
- €32,000–€37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Wellness program
- Annual leave
Quick apply
6d
Onsite associate, Inventory Services
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Vendor Account Executive (Multilingual with German)
TELUS Digital —Cork, County Cork
- €35,900 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Account Manager, Ireland, Diagnostic and Regulated Material
Merck Group —Cork, County Cork
- Full-time
- English
- Master's degree
- Bachelor's degree
Principal Industrial Designer
Logitech —Cork, County Cork
- Full-time
- CAD
- Bachelor's degree
- In-person
- Work from home
Administrator / Junior CAD Associate – Part Time - Fermoy
James Mc Mahon, Limited —Cork, County Cork
- Part-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
Quick apply
8d
AI Developer
AXA —Little Island, County Cork
- Azure
- Master's degree
- No degree
4d
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
PI Engineer
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Mentoring
- Communication skills
Senior Software Engineer
Corca Health —University College Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Flexitime
- Gym membership
Quick apply
12d
MES Engineer Tulip
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Oracle
- System design
- No degree
18h

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

production support specialist jobs in county cork

Production Support Specialist

Customer Support Specialist (Multilingual with German and English) I Fintech I Cork

Trainer

Global External Operations Specialist (GEO)

Team Leader | Fintech | Cork office

IT Validation Specialist

Quality Assurance Specialist

Cloud Support Specialist

Customer Service Specialist

Onsite associate, Inventory Services

Vendor Account Executive (Multilingual with German)

IT Manager

Account Manager, Ireland, Diagnostic and Regulated Material

Principal Industrial Designer

Administrator / Junior CAD Associate – Part Time - Fermoy

AI Developer

AWS Expert

PI Engineer

Senior Software Engineer

MES Engineer Tulip

I want to receive the latest job alerts for production support specialist in county cork

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