Find customer service coordinator Jobs in county cork

Office Administrator/Customer Service Assistant
LCM Environmental Services Ltd —Macroom, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Quick apply
9d
Area Service Coordinator
EPS Group —Mallow, County Cork
- Full-time
- Analysis skills
- In-person
Quick apply
Marketing & Business Support Coordinator (Part-Time)
Complete Plumbing Solutions —Blackpool, County Cork
- €20–€23 an hour
- Part-time
- Social media management
- English
- Microsoft Office
Quick apply
23h
Office Coordinator
Arlo Technologies, Inc. —Cork, County Cork
- Full-time
- Continuous improvement
- AI
- Analytics
Office Administrator/Customer Service Assistant
LCM environmental —Macroom, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Quick apply
8d
HR Generalist
Dawn Meats —Charleville, County Cork
- Full-time
- Management
- Microsoft Office
- Human resources
- Annual leave
Campus Fleet Coordinator (Mechanic)
Teagasc —Fermoy, County Cork
- €37,815–€48,965 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
QA Officer (a.i.)
SGS —Cork, County Cork
Quick apply
14d
Payroll Coordinator (Fixed Term Contract)
Itron —Cork, County Cork
- €45,000–€55,000 a year
- Full-time
- Microsoft Excel
- Management
- English
8d
Team Member (Delivery)
NEXT —Cork, County Cork
- €9.91–€14.15 an hour
- Part-time
- Customer service
Healthcare Assistant - Kanturk Millstreet
Irish Wheelchair Association —Kanturk, County Cork
- €16.21–€18.03 an hour
- Part-time
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Healthcare Assistant - Youghal East Cork
Irish Wheelchair Association —Youghal, County Cork
- €16.21–€18.03 an hour
- Part-time
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Technical Support Engineer
Intellect —Cork, County Cork
- Up to €35,000 a year
- Full-time
- English
- No degree
- Communication skills
Quick apply
1d
Health Care Assistant - North Cork
Irish Wheelchair Association —Cork, County Cork
- €16.21–€18.03 an hour
- Weekend availability
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Partner Marketing Advisor
One Identity —Cork, County Cork
- Full-time
- Marketing
- AWS
- Project management
13d
Healthcare Assistant - North Cork
Irish Wheelchair Association —Cork, County Cork
- €16.21–€18.03 an hour
- Part-time
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Chief Information Security Manager (GRADE VII)
Mercy University Hospital —Cork, County Cork
- €60,613–€78,795 a year
- Full-time
- Acute care
- Project management
- Rehabilitation centre
Quick apply
BIM Lead - Munster
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- AutoCAD
- Customer service
- Engineering
- Annual leave
- Work from home
Quick apply

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Office Administrator/Customer Service Assistant

LCM Environmental Services Ltd
Macroom, County Cork

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Employee assistance program
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
English
Microsoft Office
Administrative experience
Communication skills
Time management

Full job description

Role Overview

The Service Administrator / Office Coordinator plays a pivotal role in ensuring the smooth running of operational and administrative functions within a fast-paced service environment. Acting as the central point of coordination between clients, field engineers, suppliers, and internal teams, this role is responsible for scheduling, customer service delivery, financial administration, and general office management.

The postholder will be highly organised, proactive, and customer-focused, with the ability to prioritise effectively while maintaining accuracy across multiple workstreams.

Key Responsibilities

Customer Service

Act as the first point of contact for clients and visitors, providing a professional reception service.
Handle incoming calls and email enquiries, ensuring all communications are logged within the CRM system.
Deliver a consistently high standard of customer service, ensuring queries are resolved or escalated promptly.
Follow up with clients to obtain purchase orders (POs) and ensure timely payment of outstanding invoices.

Scheduling & Service Coordination

Manage regional scheduling, including allocation of engineers and booking of client appointments, service works, and contract renewals.
Administer and maintain the on-call rota.
Manage incoming helpdesk queries, prioritising requests and coordinating timely responses.

Operational Support

Liaise with field engineers to resolve queries and provide ongoing administrative support.
Prepare and distribute job-related documentation, including Health & Safety information.
Support and contribute to internal communications such as Toolbox Talks.

Procurement & Supplier Coordination

Act as a point of contact for suppliers and manage procurement-related activities.
Coordinate deliveries, returns, and stock-related administration.

Office & Administrative Management

Organise meetings, book rooms, prepare agendas, and take minutes, ensuring actions are followed up.
Manage incoming and outgoing post and general correspondence.
Maintain organised filing systems (both digital and paper-based).
Support with document preparation, including reports, spreadsheets, and presentations.
Oversee general office functionality, including basic IT and equipment troubleshooting (e.g., printers, scanners).
Support cross-departmental communication and collaboration.
Provide flexible administrative support as required across the business.

Skills & ExperienceEssential

Minimum of 5 years’ experience in a fast-paced administrative or coordination role.
Strong working knowledge of Microsoft Office (Word, Excel, and databases).
Excellent organisational and time management skills with the ability to multitask.
High level of accuracy, particularly when handling financial and numerical information.
Strong communication skills, both written and verbal, with a professional and approachable manner.
Ability to build effective working relationships with clients, colleagues, and suppliers.
Proven ability to work under pressure and meet deadlines.
Self-motivated with the ability to work independently and take initiative.
High level of fluency in English.

Desirable

Experience working within a service-based or engineering environment.
Technical aptitude, including basic troubleshooting of office equipment (printers, photocopiers, etc.).
Familiarity with CRM systems and scheduling tools.

Personal Attributes

Customer-focused with a proactive, solutions-driven mindset.
Reliable, flexible, and resilient in a demanding environment.
Strong team player with a collaborative approach.
Professional, positive, and adaptable.

Benefits:

Employee assistance program
Employee discount
On-site parking

Experience:

fast-paced administrative or coordination role.: 3 years (required)

Language:

English Fluently (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in county cork

Office Administrator/Customer Service Assistant

Area Service Coordinator

Marketing & Business Support Coordinator (Part-Time)

Office Coordinator

Office Administrator/Customer Service Assistant

HR Generalist

Campus Fleet Coordinator (Mechanic)

QA Officer (a.i.)

Payroll Coordinator (Fixed Term Contract)

Team Member (Delivery)

Healthcare Assistant - Kanturk Millstreet

Healthcare Assistant - Youghal East Cork

Technical Support Engineer

Health Care Assistant - North Cork

Partner Marketing Advisor

Healthcare Assistant - North Cork

Chief Information Security Manager (GRADE VII)

BIM Lead - Munster

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