Find customer service analyst Jobs in county cork

Customer Service Asst Analyst
PepsiCo —Cork, County Cork
- No degree
- Business
- Communication skills
Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term
Misc —Little Island, County Cork
- Full-time
- Microsoft Excel
- English
- IT
Quick apply
Desktop Solutions Analyst
Logitech —Cork, County Cork
- Full-time
- Bachelor's degree
- Data entry
- In-person
- Work from home
1d
Information Security Analyst
EPS Group —Mallow, County Cork
- Full-time
- Hybrid work
- Communication skills
Quick apply
6d
Inventory Management Asst Analyst (SPC up to 6 months)
PepsiCo —Cork, County Cork
- Microsoft Excel
- Analysis skills
- Communication skills
QC Analyst
SGS —Cork, County Cork
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Lab Analyst - Part Time
EPS Group —Kinsale, County Cork
- Part-time
- Microsoft Excel
- No degree
- Communication skills
Quick apply
6d
Manager, IT Operations
Fixify —Cork, County Cork
- Communication skills
Deals Desk Analyst
Proofpoint —Cork, County Cork
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
2d
QC Analyst-Shift
PSC Biotech —Cork, County Cork
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
9d
QC Analyst - 4 Cycle Shift (TEMPORARY)
BioMarin —Cork, County Cork
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Commercial IT Systems Analyst
Musgrave —Cork, County Cork
- Analysis skills
- Bachelor's degree
- Business
Quick apply
1d
Commercial Pricing Analyst
Inver —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Oracle
- Communication skills
- Annual leave
Quick apply
8d
Senior International Tax Analyst, EMEA FRC
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- English
- AWS
- Project management
Tax Specialist (Fixed-Term)
Itron —Cork, County Cork
- €55,000–€65,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
5d
Senior Cybersecurity Engineer
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- Azure
- English
- Windows
- Annual leave
- Employee assistance program

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Customer Service Asst Analyst

PepsiCo -
Cork, County Cork

Apply Now

Job details

Qualifications

Order management system
SAP
Supply chain
Logistics
Forecasting
Freight
Business
Communication skills

Full job description

Overview:

Are you passionate about working with customers and making supply chains run smoothly? As a Customer Service Representative in our Cork Supply Chain Hub, you’ll be the key point of contact for a portfolio of global customers — managing their forecasts, orders, and product lifecycle activities from start to finish.

This role sits at the heart of PepsiCo’s international supply chain, giving you exposure to planning, logistics, finance, freight, and export processes. You’ll play a critical role in ensuring that products are delivered on time, in full, and in compliance with export regulations, while building strong partnerships with customers and internal teams.

It’s a fast-paced, rewarding role where no two days are the same — one day you could be supporting a new product launch, the next resolving a shipping challenge, and the next working with planners and procurement on forecast accuracy.

Responsibilities:

What You’ll Be Doing

You’ll own the end-to-end order management process for your customers, ensuring a seamless supply experience.

Forecasting & Planning

Process and validate customer forecasts to drive accurate signals in SAP.
Align forecast and orders to optimise planning, purchasing, and production.
Monitor volumes, highlight demand changes, and support the S&OP process.

Order & Delivery Management

Manage customer orders from receipt to arrival — review, enter, acknowledge, and track through to delivery.
Liaise with internal teams, 3PLs, and freight providers to ensure on-time delivery.
Prepare shipping documents, working with Chambers of Commerce, Embassies, Banks, and regulatory authorities.
Communicate proactively with customers on order status, changes, and complaints.

Product Lifecycle Support

Support launches of new products and manage portfolio updates.
Work with markets post-launch to assess performance and risks.
Manage product discontinuations in partnership with CRM teams.

Process Improvement & Compliance

Identify opportunities to simplify, streamline, or reduce costs.
Contribute to new process design and implementation.
Ensure compliance with GCS, SOX, AIBI, and PepsiCo Health & Safety standards.

Qualifications:

What We’re Looking For

Essential:

Third-level qualification in Supply Chain, Business, or related discipline (desirable).
Previous experience in a fast-paced supply chain environment with strong customer interaction.
Experience with SAP is critical.
Excellent communication and interpersonal skills, both written and verbal.
Analytical and solutions-focused, with the ability to problem solve under pressure.
Comfortable working cross-functionally with diverse teams and cultures.

Nice to Have:

Experience with export documentation and regulatory processes.
Curiosity to continuously learn and improve processes.
A positive, resilient mindset with a passion for delivering outstanding customer service.

Why Join Us?

Be the face of PepsiCo’s supply chain for key international customers.
Gain hands-on experience across forecasting, order management, freight, and exports.
Work with cross-functional teams — Planning, Procurement, Finance, Quality, and Logistics.
Build career-ready skills in SAP, compliance, and global customer management.
Play a key role in enabling product launches and ensuring smooth customer delivery worldwide.

Apply Now

Refine Your Search

customer service analyst jobs in county cork

Customer Service Asst Analyst

Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term

Desktop Solutions Analyst

Information Security Analyst

Inventory Management Asst Analyst (SPC up to 6 months)

QC Analyst

Lab Analyst - Part Time

Manager, IT Operations

Deals Desk Analyst

QC Analyst-Shift

QC Analyst - 4 Cycle Shift (TEMPORARY)

Commercial IT Systems Analyst

Commercial Pricing Analyst

Senior International Tax Analyst, EMEA FRC

Tax Specialist (Fixed-Term)

Senior Cybersecurity Engineer

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